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All properties in Tromso, Troms og Finnmark, Norway
1 room, 2 adults

Clarion Collection Hotel Aurora

3.5-star3.5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Ski area nearby
  • Dry cleaning/laundry service
  • Free WiFi
Sjøgata 19-21, Tromso, 9291, Norway

Waterfront hotel in Tromso with restaurant and conference center
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Ski area nearby
    • Dry cleaning/laundry service
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Breakfast is good, dinner is a bonus! Condition of room is clean but dated.Feb 2, 2019
  • We had an upgrade to a bigger room for our honeymoon, really appreciate it. Complimentary…Oct 29, 2018

Clarion Collection Hotel Aurora

More Info: 6823 2342

from S$168
  • Standard Room, 1 Double Bed (Includes a light evening meal)
  • Standard Room, 2 Twin Beds (Includes a light evening meal)
  • Superior Room, Double or Twin (Includes a light evening meal)
  • Moderate Room, 1 Double Bed (Includes a light evening meal)

What’s around Clarion Collection Hotel Aurora

Landmarks

  • On the waterfront
  • Art Museum of Northern Norway - 2 min walk
  • Nordnorsk Kunstmuseum - 2 min walk
  • Tromso Catholic Church Var Frue Kirke - 3 min walk
  • Tromso Cathedral (Tromso Domkirke) - 3 min walk
  • Polar Museum - 5 min walk
  • Mack Brewery - 8 min walk
  • Polaria - 11 min walk

Getting around

  • Tromso (TOS-Langnes) - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (NOK 200 per day)

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2001
  • Elevator
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Norwegian
  • Polish
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi

Special features

Dining

Restaurant Aurora - This buffet restaurant serves breakfast, dinner, and light fare.

Clarion Collection Hotel Aurora’s small print

Also known as

  • Clarion Bryggen
  • Clarion Tromso
  • Tromsø Clarion
  • Clarion Collection Hotel Aurora Hotel
  • Clarion Collection Hotel Aurora Tromso
  • Clarion Collection Hotel Aurora Hotel Tromso
  • Clarion Bryggen Tromso
  • Clarion Hotel Bryggen
  • Clarion Hotel Bryggen Tromso
  • Clarion Collection Aurora
  • Clarion Collection Hotel Aurora Tromso
  • Clarion Collection Hotel Aurora
  • Clarion Collection Aurora Tromso
  • Clarion Collection Aurora

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs NOK 200 per day

Rollaway beds are available for NOK 300.0 per night

Cribs/Infant beds are available for NOK 100.0 per night

Pets are allowed for an extra charge of NOK 250 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Clarion Collection Hotel Aurora

  • Does Clarion Collection Hotel Aurora offer free cancellation for a full refund?
    Yes, Clarion Collection Hotel Aurora does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Clarion Collection Hotel Aurora currently open?
    This property is closed from December 20 2020 to January 4 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Clarion Collection Hotel Aurora?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Clarion Collection Hotel Aurora?
    Yes. Self parking costs NOK 200 per day. Electric vehicle charging is available.
  • Are pets allowed at Clarion Collection Hotel Aurora?
    Yes, pets are welcome. There's a charge of NOK 250 per pet, per stay.
  • What are the check-in and check-out times at Clarion Collection Hotel Aurora?
    You can check in from 3 PM - 3 AM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Clarion Collection Hotel Aurora?
    Yes, there's an onsite restaurant, Restaurant Aurora. Nearby restaurants include Egon Tromsø (4-min walk), Mathallen (4-min walk), and Risø kaffebar (4-min walk).

Recent reviews

Fabulous 8.6 From 327 reviews

Exceptional 10.0
Excellent hotel in a lovely location by the harbour. Staff were excellent and very helpful. Both breakfast and free evening buffet were delicious. Hotel also has free tea and coffee Stations and afternoon waffles. Highly recommend this hotel and would definitely return.
gb4 night trip with friends
Very good 8.0
Very nice but some improvements
Overall I was very happy. The location is excellent, the beds very comfortable, the rooftop jacuzzi a lovely treat, They staff very friendly, and all the food was delicious (and shockingly included in the room rate)! The negatives: cleanliness in rooms could be improved. They forgot to clean my room a day and the other days when they did clean it was perfunctory (didn’t replace empty tissues or toilet roll, didn’t vacuum), no towels in the spa area, no in room safe which is pretty standard, and no one ever answers the phone when you call reception. Finally, my room door came off a hinge (how?!) upon return from a northern lights chase at 3:30 am and we couldn’t figure out why the door wouldn’t close properly. While the hotel staff said someone would fix it the next morning, no one ever came to do so and when I inquired the following evening, was told the handy man would’t be in until the next day (Monday). I should have been told that without having to ask and they should have switched my room. They did offer but only after I inquired and at that point it was late evening / not worth packing my stuff up for one last night. One more thing to note, you have to swipe the key to lock the door when you leave. This is an unusual feature on a hotel room and it would be helpful if they point that out at check in. We did not realise that feature for two days and were leaving the door unlocked.
Sara, gb3 night family trip
Very good 8.0
Very friendly staff. Great location. Access to tea coffee water all day. Food all in, breakfast, waffle's and Eve meal. The waffles you make yourself but there was only one waffle maker, another waffle maker would have been perfect! Limited clothing storage in our room but was fine for us as we only stayed for 3 nights. I would highly recommend this hotel and Tromso as we really enjoyed our stay.
John, gb3 night romance trip
Exceptional 10.0
It had good food, and it was all included in the stay!! The free wifi was a plus too!!
us4 night family trip
Exceptional 10.0
We enjoyed our stay at the hotel. The staff was nice and helpful.The room was clean. Breakfast and dinner were alright.The hot tub outside and the view was excellent.
gb5 night romance trip
Exceptional 10.0
We really enjoyed our stay. The room was spacious for 2 people. We had waffles and dinner one night. Friendly staff. Tha k you
gb5 night family trip
Poor 2.0
Lost luggage
We checked out and left our luggage in the luggage room for a few hours. The hotel staff then mistakenly put it on a coach going to the airport with another group of people. When we went to get our luggage from the room they told us it must have been stolen, which was very distressing. We left our contact details with the staff and left to fly home to the UK with no luggage. The next day I spent all morning on the phone to my insurance company arranging a claim. I also had to contact Tromso police to register it as a crime. Then I called the hotel to ask them a question about the insurance claim and they casually told me "Oh, your luggage is here actually". It had been returned on the coach the night before and no one had bothered to contact me to tell me. WHY did the hotel not have the common decency to call me the night before once my luggage was returned?? This would have saved me a lot of distress and wasted time. The manager was very rude on the phone and said my luggage was my problem and he will not take responsibility for losing it. I think a hotel should be organised enough to have a system whereby they can keep track of luggage and not lose it through sheer incompetence and disorganisation. It has now been over a week since they lost our luggage and IT STILL HASN'T COME BACK. Meanwhile, I have had to purchase new make up, new make up brushes, new clothes and a pair of shoes because of this. THEIR MISTAKE HAS COST ME SO MUCH MONEY!
Victoria, gb3 night trip
Exceptional 10.0
Great reception and dinning room staff. Housekeeping was hit and miss depending on staffing levels, twice came late afternoon and had to decline as trying to chill out. Also we are room 327 and everyday and night two large dirty linen cages stored by room. Also avoid this room as noisy from traffic and very dark.
Gelawixey, gb5 night romance trip
Exceptional 10.0
Clean room, comfortable bedding, efficient housekeeping. Plenty to choose from for breakfast, excellent spread, afternoon waffles, a treat. Light evening meals more than adequate. Would like give a special mention to Frederic who works in the dining hall. He was always pleasant, polite, efficient and happy to have a quick chat. He does made our stay special. What a fine young man and truly an asset to Clarion hotel. We’re very happy to return and stay again. Felisa and Trish
au7 night romance trip
Exceptional 10.0
The inclusive food - breakfast choice was very good, waffle making fun, and “light” evening meal that was more than enough plus jacuzzi and sauna
gb4 night romance trip

Clarion Collection Hotel Aurora