Vale Resort

4.0 star property
Family-friendly hotel in Pontyclun with golf course and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vale Resort

Exterior
Sauna, steam room, body treatments, body scrubs, facials
Exterior
Property amenity
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is S$188
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 20.0 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Blackout curtains
  • 32 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY

What's nearby

  • The Royal Mint Experience - 10 min drive
  • St. Fagans National Museum of History - 11 min drive
  • Cardiff Castle - 16 min drive
  • Principality Stadium - 17 min drive
  • Cardiff Bay - 17 min drive

Getting around

  • Cardiff International Airport (CWL) - 23 min drive
  • Bristol International Airport (BRS) - 78 min drive
  • Pontyclun Station - 9 min drive
  • Llanharan Station - 12 min drive
  • Coryton Station - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪The Fox and Hounds - ‬12 min drive
  • ‪The Pipeworks Bar - ‬8 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

A great stay at Vale Resort in Pontyclun can include a round of golf at the 36-hole course. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights include 3 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Welsh

At a glance

DONE

Hotel size

    • 143 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's club (surcharge)
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Racquetball/squash
  • Golf lessons
  • Golfing

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • An indoor pool
  • Full-service spa
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Champagne Bar – On-site Champagne bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from November 22 2024 to December 10 2024 (dates subject to change):
  • One of the swimming pools
  • Sauna
  • Hot tub
The property will be renovating from 24 October 2024 to 10 December 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for GBP 20.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

Does Vale Resort offer free cancellation for a full refund?
Yes, Vale Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vale Resort?
Yes, there's an indoor pool. One of the swimming pools will be unavailable from November 22 2024 to December 10 2024 (dates subject to change).
Are pets allowed at Vale Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Vale Resort?
Yes, there's free valet parking.
What are the check-in and check-out times at Vale Resort?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Vale Resort?
No, this hotel doesn't have a casino, but Les Croupiers Casino (15-min drive) is nearby.
What is there to do at Vale Resort and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Vale Resort also has 3 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Vale Resort?
Yes, there are 2 on-site restaurants.

Vale Resort Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Incident needs resolving
I have requested the manager to contact me regarding an incident I experienced at the venue. They have my details and I am still waiting. Can you get them to call me please ?
Nigel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel
Very nice hotel , gym and all facilities of a good standard.
Anthony, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A big success for a sole guest with a scooter.
My stay was excellent, from start to finish my customer service was first class. From the night porter checking me in to the receptionist taking my bag back to the car nothing was too much trouble. The service was so genuine I didn’t feel I needed to ask for anything the staff offered. From making my breakfast late because I had a flat tyre on my mobility scooter and couldn’t get to the restaurant, to calling the greenkeeper who looks after the golf buggies to try and fix the scooter tyre, to helping me get in it back in the car. My room was changed to ground floor, the porter found me a doorstop so I could drive in and out of the room. Little things to some people, a huge help to someone like me. The only down side of my day was the fact the pool area was closed for renovation. The price was not reduced and I didn’t see that until I had booked. I book the vale because of the leisure facilities. When I saw it was closed I didn’t arrive that afternoon but left it until late evening. Hopefully I can get a pass to come in for a day when it’s open again. I was glad I did come late as the South African night porter was exceptionally helpful and we chatted about rugby. It felt like the staff there were a happy family and as a guest I was one of the cousins. I am glad I went back to staying at the Vale. Well done team Vale.
Nov 23
Dinner
Lynne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly welcome by reception staff. Ready to help and advise. Very friendly bar staff. The hotel was very clean and the room was great - plenty of space and a balcony.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant and friendly staff. Nothing too much trouble.
Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Demetra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hamboulla, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Babafemi Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay, lovely location
Lovely hotel, just thought the leisure facilities needed an update
Andrew, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Sonja, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Unwelcoming
Nice room with view over to the hills Staff rushed and not welcoming on check in Bar area was dirty sticky tables, opted to drive out and eat because of this. Clearly a busy but under staffed place
Barry, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kate, 1-night trip
Verified Expedia guest review

6/10 Good

Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating
terry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

khalid, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel great service
Christopher, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adam, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Marc, 2-night trip
Verified Hotels.com guest review

8/10 Very good

An excellent choice for an overnight stay in the Cardiff / Penarth area
Hugh, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Alice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review