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Novotel Lake Crackenback Resort & Spa

4.5 star property
Crackenback ski aparthotel with spa and free ski shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Lake Crackenback Resort & Spa

Breakfast and dinner served, local cuisine
Bar (on property)
Exterior
Breakfast and dinner served, local cuisine
Breakfast and dinner served, local cuisine

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Lounge area
  • Gym
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • 25 smoke-free apartments
  • Golf course
  • Restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free ski shuttle
  • Ski rentals
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Room service

Feel at home (6)

  • Playground on-site
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

Desk, iron/ironing board, free wired Internet, bed sheets

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Desk, iron/ironing board, free wired Internet, bed sheets

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Desk, iron/ironing board, free wired Internet, bed sheets

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 100 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

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About the area

Map
1650 Alpine Way, Crackenback, NSW, 2627

What's nearby

  • Lake Crackenback - 3 min walk
  • Kosciuszko National Park - 13 min walk
  • Smiggin Holes Ski Resort - 33 min drive
  • Perisher Ski Resort - 33 min drive
  • Guthega Ski Area - 50 min drive

Getting around

  • Cooma, NSW (OOM-Snowy Mountains) - 49 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 143 min drive
  • Ski Tube Bullocks Flat Terminal Station - 27 min walk
  • Free ski shuttle

Restaurants

  • ‪Lil Orbits - ‬34 min drive
  • ‪Mid Perisher Centre - ‬40 min drive
  • ‪Brunelli's Cafe - ‬35 min drive
  • ‪Jax Bar & Chargrill - ‬35 min drive
  • ‪The Pub - ‬35 min drive

About this property

Novotel Lake Crackenback Resort & Spa

Novotel Lake Crackenback Resort & Spa features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and local cuisine is served at Cuisine Restaurant, which is open for breakfast and dinner. A golf course and an indoor pool are other highlights, and apartments feature fireplaces and kitchens. Ski hire are also available.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 8 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.4 per cent for credit card payments
  • The front desk is open daily from 10:00 AM - 8:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Snowboarding, snow tubing and cross-country skiing nearby
  • Free ski shuttle
  • Ski shuttle nearby
  • Ski equipment hire

Pool/Spa

  • Indoor pool
  • Hot tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • 4 treatment rooms
  • Sports massages
  • Body wraps
  • Prenatal massages
  • Manicures and pedicures
  • Body treatments
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Free off-site parking
  • Free ski shuttle

Family friendly

  • Playground

Restaurants on site

  • Cuisine Restaurant
  • Alpine Larder

Kitchen

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily: AUD 30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Shampoo
  • Toilet paper
  • Towels provided
  • Hairdryer
  • Eco-friendly toiletries
  • Free toiletries
  • Soap

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with satellite service
  • Games room

Outdoor areas

  • Balcony
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Desk
  • Conference space (1356 square feet)

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Front desk (limited hours)
  • Corner/local shop
  • Fireplace in reception
  • Gift shop/newsstand
  • Wedding services

Location highlights

  • On the lake
  • On the river
  • Near the boardwalk
  • In the mountains
  • In a national park

Things to do

  • Health club
  • 3 outdoor tennis courts
  • Bike hire on site
  • Mountain biking on site
  • Volleyball on site
  • Kayaking on site
  • Rowing/canoeing on site
  • Segway hire/tours on site
  • Fishing on site
  • Rafting on site
  • Basketball on site
  • Yoga classes on site
  • Mountain climbing nearby
  • Snowshoeing nearby
  • Snowmobiling nearby
  • Sailing nearby
  • Ecotours nearby
  • Boat tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 25 rooms
  • 2 floors
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic soft drinks bottles

Special features

Spa

Spa and Wellness Centre has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Cuisine Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Alpine Larder – This family restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 30 per person
  • Credit card charges are subject to an extra charge of 1.4 per cent

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 2627

Also known as

Novotel Lake Crackenback
Novotel Lake Crackenback Resort
Accor Lake Crackenback Hotel
Jindabyne Novotel
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village

Frequently asked questions

Does Novotel Lake Crackenback Resort & Spa offer free cancellation for a full refund?
Yes, Novotel Lake Crackenback Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Lake Crackenback Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at Novotel Lake Crackenback Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Lake Crackenback Resort & Spa?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Novotel Lake Crackenback Resort & Spa?
Check-in start time: 3 PM; check-in end time: 8 PM. Check-out time is 10 AM.
What is there to do at Novotel Lake Crackenback Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, mountain biking and rafting, and practise your swing at the golf course. Additional recreation on-site includes basketball, volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Lake Crackenback Resort & Spa also has a sauna, a health club and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Novotel Lake Crackenback Resort & Spa?
Yes, Cuisine Restaurant offers al fresco dining and local cuisine.
Does Novotel Lake Crackenback Resort & Spa have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
Does Novotel Lake Crackenback Resort & Spa have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Novotel Lake Crackenback Resort & Spa like?
Novotel Lake Crackenback Resort & Spa is located by the river, a short 3-minute walk from Lake Crackenback and 13 minutes' walk from Kosciuszko National Park.

Novotel Lake Crackenback Resort & Spa Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

8.8/10

Staff & service

9.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

We stayed there last year when the kids gave us a couple of nights. Loved it so much we came back again this year for another treat (this time we paid for ourselves!). We love the lake and the walks along the river.
Jacqui Murdoch, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Amazing accommodation average service
2 bedrooms lake view apartment was stunning, great activities and facilities, but for the price we paid, I would have expected friendlier service and phone calls to make bookings at hotel facilities returned.
Verified Wotif guest review

10/10 Exceptional

Location just beautiful
A fantastic place to stay, so much to do and enjoy, and the Cross Tri atmosphere was amazing.
Verified Wotif guest review

10/10 Exceptional

Alpine Awesomeness!
This place is awesome - we were treated like family by the staff! We felt like we were locals and were given all the inside info on where to eat, local rates for hire and deals on tours. Harro's ski hire gave excellent advise and support for us as beginner skiers and helped us make good decisions on whereceas best fir weather and snow each day - even with all our questions we always felt like a valued guest - not a hassle to them at all. Alex at the Larder makes the best coffee in the region - even if you don't stay here - pop in for s coffee here! This holiday was booked for our twenty fifth wedding anniversary - but it will now be our annual holiday spot! excellent work Team Crakenback!
Verified Wotif guest review

10/10 Exceptional

Comfortable luxury at an affordable cost
We normally stay in Threfbo but was surprised at the atmosphere of this resort. Will stay here again
Verified Expedia guest review

10/10 Exceptional

Nice hotel in peaceful location
Peaceful and relaxing. It was amazing to have breakfast on the balcony watching ducks in the lake and sunrise
Verified Wotif guest review

10/10 Exceptional

Beautiful place to Stay, Relax and even Propose!
My now fiancé and I stayed at Lake Crackenback, it was just breath taking from the moment you first get there. I proposed to my now fiancé on the balcony overlooking the lake. We had relaxing hot stone massages in the spa at the resort and enjoyed the views from our room. Great place to stay and will definitely be back again.
Verified Expedia guest review

8/10 Very good

Great comfortable place to stay
Enjoyed the fireplace and fine dining. Easy travel to the snow fields. Lovely day spa facilities and fun activities to undertake if not going up the mountain. Would love to stay again in summer.
Verified Wotif guest review

10/10 Exceptional

Verified Wotif guest review

10/10 Exceptional

Facilities: Distinctive; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; ski tube close by making it a great place to stay in winter
Verified Wotif guest review

10/10 Exceptional

Great family holiday
Verified Wotif guest review

10/10 Exceptional

Verified Wotif guest review

8/10 Very good

Facilities: Home away from home; Value: Affordable; Service: Amateur;
Verified Wotif guest review

10/10 Exceptional

Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;
Verified Wotif guest review

8/10 Very good

Facilities: Distinctive; Value: Moderate; Service: Sufficient, Polite; Cleanliness: Tidy, Neat;
Verified Wotif guest review

10/10 Exceptional

2 days is not enough
Verified Wotif guest review

10/10 Exceptional

Value: Reasonable; Service: Friendly; Cleanliness: Pristine; Plenty of facilities and things to do, that we would like to explore another time.
Verified Wotif guest review

10/10 Exceptional

Facilities: Outstanding; Value: A nice treat; Service: Go the extra mile; Cleanliness: Spotless; The shuttle bus service
Verified Wotif guest review

10/10 Exceptional

Facilities: Top of the line; Value: Affordable; Service: Professional; Cleanliness: Immaculate;
Verified Wotif guest review

8/10 Very good

A beautiful spot for a getaway.
We had a wonderful, quiet and relaxing stay. We were out of season and out of school holidays, so it was very quiet, although there is plenty for more active visitors to do. Our very comfortable and spacious apartment was on the lake (the balcony was suspended above the water) from which we had changing but always beautiful views. We were glad of the many heaters provided and I am sure that in winter the wood fire would be most welcome. The major restaurant was closed the nights we were there which was a pity as they offer several tasty-sounding g-f dishes. The Alpine Larder served us a tasty breakfast.
Verified Expedia guest review

10/10 Exceptional

A retreat haven
We were a group of six. Two 3 bed self care apartments. Three nightsspent there. Beautiful lake side situation. Wild life aplenty. All in all a place to which one would return. We drove for 11 hours each wayto come and go. Worth the effort.
Verified Expedia guest review

8/10 Very good

Fantastic for families!
Our stay at the Lake Crackenback Resort was fantastic! The apartments are spacious, comfortable and positioned on Lake Crackenback itself. My children and I enjoyed the amazing water sports on offer- kayaks, canoe's and paddleboards. We enjoyed the many bush walks surrounding the resort, especially the paved path around the lake itself, this was spectacular, and easy for the children. What a beautiful place! We cant wait to return. My only complaint was that I felt the staff at the few restaurants/cafe's were really aloof and unfriendly - as the apartments are self catering - I would skip the cafe's all together next time and cook myself.
Verified Hotels.com guest review

10/10 Exceptional

Facilities: Home away from home; Value: Affordable; Service: Courteous; Cleanliness: Delightful;
Verified Wotif guest review

10/10 Exceptional

Facilities: Top of the line; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;
Verified Wotif guest review

10/10 Exceptional

Facilities: Nice ; Value: It was worth the money; Service: Flawless; Cleanliness: Spotless;
Verified Wotif guest review