Hotel Aristos Acapulco

Photo gallery for Hotel Aristos Acapulco

Primary image
Beach nearby
Beach nearby
2 outdoor pools
2 outdoor pools

Overview of Hotel Aristos Acapulco

Hotel Aristos Acapulco

2.5 star property
Family-friendly hotel in Caleta with 2 outdoor pools and restaurant

6.6/10 Good

164 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Avenida Pozo del Rey 73, Acapulco, GRO, 39390
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • 2 outdoor pools
  • Self parking
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Convenience store
For families
  • Children's pool
  • Playground on site
  • Sofa bed
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Caleta
  • La Quebrada Cliffs - 10 min drive
  • Parque Papagayo - 17 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 53 min drive

About this property

Hotel Aristos Acapulco

Family-friendly hotel in the heart of Caleta
You can look forward to a grocery/convenience store, a terrace, and a garden at Hotel Aristos Acapulco. Free WiFi in public areas is available to all guests, along with a playground and a restaurant.
You'll also find perks like:
  • 2 outdoor pools and a children's pool
  • Self parking (surcharge), wedding services, and luggage storage
  • A gift shop, a front desk safe, and smoke-free premises
  • An elevator, a 24-hour front desk, and a porter/bellhop
Room features
All guestrooms at Hotel Aristos Acapulco offer comforts such as air conditioning, as well as amenities like free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (MXN 50.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children's pool
  • Playground
  • Grocery/convenience store

What to do

  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Sofa bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Parking

  • Self parking costs MXN 50.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Aristos Complex More
Aristos Complex More Acapulco
Aristos Resort Complex & More
Aristos Resort Complex & More Acapulco
Resort Complex
Aristos Resort Complex More Acapulco
Aristos Resort Complex More
Aristos Acapulco
Majestic Del Aristos Acapulco
Hotel Aristos Acapulco Hotel
Hotel Aristos Acapulco Acapulco
Hotel Aristos Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Aristos Acapulco offer free cancellation for a full refund?
Yes, Hotel Aristos Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Aristos Acapulco?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Hotel Aristos Acapulco on 26 September 2022 start from S$56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Aristos Acapulco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Aristos Acapulco?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Aristos Acapulco?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Aristos Acapulco?
Yes. Self parking costs MXN 50.00 per night.
What are the check-in and check-out times at Hotel Aristos Acapulco?
You can check in from 3 PM - 6:00 PM. Check-out time is 1 PM.
What is there to do at Hotel Aristos Acapulco and nearby?
Hotel Aristos Acapulco has 2 outdoor pools and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Aristos Acapulco?
Yes, there's an onsite restaurant. Nearby restaurants include La Cabaña (13-min walk), Mi Piaci (2.1 mi), and 100% Natural (2.6 mi).
What's the area around Hotel Aristos Acapulco like?
Hotel Aristos Acapulco is a short 14-minute walk from Playas Caleta and 15 minutes' walk from Playa Caletilla.

Overall score and ratings

6.6

Good

6.9/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.9/10

Property conditions & facilities

9.5/10

Eco-friendliness

8/10 Very good

No wifi in the rooms only in the large lobby! It is a large hotel and the restaurant is not good! The food is for Mexicans only. Large families by the bus load with their screaming kids come on weekends. Taxi needed to go to downtown Acapulco.
4-night trip
Verified Expedia guest review

4/10 Fair

The hotel needs love and care
On the First room we found roaches, the hotel personnel was ashamed and decided to change us to another room “with a bay view” but the A/C didn’t work. We asked for help from the technician and there were “no more rooms available” and no technician. The hotel needs some love and extra care.
Xavier, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very good

Old Acapulco Bay view
Clean and simple. With a nice view of the bay, located at old Acapulco, with no acces to the beach. Near La Marina and Scuba Centers. Clean and simple, breakfast buffet (cheap) don’t expect a lot.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Nothing that property is very old location is very dark at night and very duty Good staff
2-night family trip
Verified Expedia guest review

6/10 Good

Needs improvement!
The hotel needs a lot of work. My room had missing lightbulbs, the headshower was broken. I asked for another towel, but I never got it. The AC was noisy. I wouldn't recommend.
Sandra, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

disappoint
The place didn't look nearest close to what it shows on pictures
2-night trip
Verified Orbitz guest review

6/10 Good

Quiet
Internet only on lobby. Located away from main tourist area with nice view
Verified Expedia guest review

8/10 Very good

Desayuno para 4
If they just add breakfast this place wound be 4 stars, all the way
Verified Hotels.com guest review

6/10 Good

ok. safe.
Price was great. I felt safe none of the staff looked shady to me. the lock on the door was useless, but nothing was stolen. They do offer free lock boxes. Money saved on hotel was spent on fun.....my 1 and 7 year old loved it they got to practice their Spanish. If you like fancy this is not the hotel for you. it was farfrom entertainment but once we took the bus all was fine just keep in mind they are Mexican buses not American they drive fast keep your kids close.
Verified Orbitz guest review