The hotel is in a excellent position in the centre of Cardiff, brilliant for everywhere in the city centre. All the staff are friendly and helpful, no problems so far. The trouble is the room and decor is very tired and in need of refurbishment (see pictures of 315). We paid top price for a busy sports weekend and the state of the hotel wasnt good value for money, 2 lifts in the building and one was out of order all weekend, on a busy weekend in Cardiff, that should have been fixed, shows a lack of care and respect for the clientele.