11 Eleftherias square, Heraklion, Crete Island, 71201
What's nearby
Heraklion Archaeological Museum - 1 min walk - 0.2 km
Eleftherias Square - 2 min walk - 0.2 km
Heraklion Town Hall - 4 min walk - 0.4 km
Koules Fortress - 12 min walk - 1.0 km
Heraklion Port - 15 min walk - 1.3 km
Getting around
Heraklion (HER-Nikos Kazantzakis) - 13 min drive
Restaurants
Τυράκι - 2 min walk
Capsis Cafe - 1 min walk
Minos Restaurant - ΠΑΠΑΔΗΜΗΤΡΙΟΥ Ν ΕΛΕΝΗ - 1 min walk
Χάλαβρο Open Bar - 2 min walk
Hari's Creperie - 1 min walk
About this property
Capsis Astoria Heraklion Hotel
Capsis Astoria Heraklion Hotel features a rooftop terrace and puts you within a 15-minute walk of Heraklion Port. Guests can indulge in massages, and Cafe Capsis, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff and breakfast.
Languages
English, French, German, Greek, Italian, Spanish
At a glance
Hotel size
131 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (EUR 14 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
2 bars/lounges
2 coffee shops
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Private winery tours
Beach nearby
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Sailing nearby
Scuba-diving nearby
Scooter/moped hire nearby
Skydiving nearby
Working away
24-hour business centre
3 meeting rooms
Computer station
Conference centre (4650 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1966
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Library
Television in common areas
24-hour fitness centre
Seasonal outdoor pool
Arcade/games room
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Fridge
Free bottled water
High chair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Cafe Capsis – This bistro specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Erofilli – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Aegea View Pool Bar/Resto – This beach restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 29 February, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 March to 31 October, EUR 7.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Covered valet parking costs EUR 14 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:30 AM to 8:00 PM
The seasonal pool is open from May to October
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion
Frequently asked questions
Does Capsis Astoria Heraklion Hotel offer free cancellation for a full refund?
Yes, Capsis Astoria Heraklion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Capsis Astoria Heraklion Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:30 AM to 8:00 PM.
Are pets allowed at Capsis Astoria Heraklion Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Capsis Astoria Heraklion Hotel?
Yes. Valet parking costs EUR 14 per day.
What are the check-in and check-out times at Capsis Astoria Heraklion Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Capsis Astoria Heraklion Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes cave exploring and ecotours. Enjoy amenities such as 2 bars, a seasonal outdoor pool and a 24-hour fitness centre. Capsis Astoria Heraklion Hotel also has an arcade.
Are there restaurants at or near Capsis Astoria Heraklion Hotel?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and ocean views.
What's the area around Capsis Astoria Heraklion Hotel like?
Capsis Astoria Heraklion Hotel is in the heart of Heraklion, a short 15-minute walk from Heraklion Port and 2 minutes' walk from Eleftherias Square. Travellers say that the area is walkable and good for shopping.
Capsis Astoria Heraklion Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
18 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Our group had 3 rooms. The front desk upgraded all of us to suites for the one night stay. We were able to walk to the museum which is less than a block. The front desk helped us with transportation to Knossos and to the ferry.
Bruce
Bruce, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Ray
Ray, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Top Hotel - with a GREAT Rooftop Bar
I typically stay here for work trips to HER - Thia is the 6/7th time I've been here and it has an amazing rooftop bar (with great food!) to watch the sunset and work (or to catch some sun).
I love the hotel and it's super close to everything. If you feel lazy there is also a gun there so it covers everything. Thank you Capsis team ❤️
Thomas
Thomas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Superb! Great Hotel in the heart of Heraklion! Room was clean and comfortable, staff are friendly and helpful! Lovely buffet breakfast and beautiful rooftop pool, bar & restaurant!
Lynne E
Lynne E, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
James
James, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Cary
Cary, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
holly
holly, 2-night trip
Verified Hotels.com guest review
6/10 Good
31 August 2024
View from the roof was nice. Rooms are tired and dated.
Michelle
Michelle, 1-night family trip
Verified Expedia guest review
8/10 Very good
25 August 2024
Excellent location, great breakfast,
Juraj
Juraj, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!
George
George, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Nice and comfortable a little noisy at night.
Junaid
Junaid, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
The location was close enough to the port for walking and sightseeing. It was also very close to the museum. The service was exceptional. I would definitely stay there again.
Athanasios
Athanasios, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2024
Yolande
Yolande, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Great stay
Georgia
Georgia, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
7 July 2024
Fabulous Stay
A wonderful stay. Hotel was centrally located with great access to everything. Rooftop pool and bar was a particular highlight. Cannot recommend enough for a stay in Heraklion. Staff were so friendly and helpful too.
Maddison
Maddison, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
17 June 2024
Better options out there
Beds are way too old and uncomfortable.
Chris
Chris, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
17 June 2024
Book elsewhere!
Hotel was awful, very outdated. There was a terrible musty smell in our room that doesn’t go away, so bad. The bed was very low and hard, no comfort. Flooring was also peeling away. Shower head did not work properly, was broken. Very old, needs a big revamp!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2024
Was only there as a stop over for the airport but staff were very helpful and the rooftop terrace & pool were a bonus
Danny
Danny, 1-night trip
Verified Expedia guest review
4/10 Fair
9 June 2024
Toby
Toby, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
Lovely, central hotel. Big rooms.
Marco
Marco, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 April 2024
Good for exploring Heraklion
The hotel is right beside the Archeological Museum and within walking distance of many other attractions. Parking is available (EUR 14/night): you pause outside in the busy street, double-parking is normal, to unload luggage and the hotel staff will then take your keys and whisk the car away to somewhere else -- give 20 minutes notice whenever you want it back. The hotel has a slightly older feel to it, but our room was spacious with a good balcony, although a small ensuite bathroom; the bed was very comfortable and the air conditioning was very welcome. There was a very good choice of buffet options at breakfast. The rooftop pool is fairly compact and can be windy, but a blessing after a hot day of sightseeing!
P
P, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 March 2024
Another good overall experience.
Always a very pleasant and friendly place to stay. Very handy for local buses to either the airport or the Ktel bus station.