New London, CT (GON-Groton - New London) - 16 min drive
Westerly, RI (WST-Westerly State) - 29 min drive
Providence, RI (PVD-T.F. Green) - 55 min drive
Fishers Island, NY (FID-Elizabeth Field) - 82 min drive
East Hampton, NY (HTO) - 29.2 miles/47 km
Montauk, NY (MTP) - 23.1 miles/37.1 km
New London Union Station - 11 min drive
Mystic Station - 19 min drive
Old Saybrook Station - 19 min drive
Restaurants
McDonald's - 3 min drive
Crystal Mall Food Court - 4 min drive
Wendy's - 3 min drive
Texas Roadhouse - 18 min walk
Taco Bell - 3 min drive
About this property
Springhill Suites by Marriott Mystic Waterford
When you stay at Springhill Suites by Marriott Mystic Waterford, you'll be within a 15-minute drive of Mystic Aquarium and Institute for Exploration and Mystic Seaport. Guests can take a dip in the indoor pool, or visit the 24-hour fitness centre for a workout. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
80 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Winery tours nearby
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
LCD television
Cable TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Double sofa bed
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Partially open bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Mobile key entry
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott
Frequently asked questions
Does Springhill Suites by Marriott Mystic Waterford offer free cancellation for a full refund?
Yes, Springhill Suites by Marriott Mystic Waterford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Springhill Suites by Marriott Mystic Waterford?
Yes, there's an indoor pool.
Are pets allowed at Springhill Suites by Marriott Mystic Waterford?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Springhill Suites by Marriott Mystic Waterford?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Springhill Suites by Marriott Mystic Waterford?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Springhill Suites by Marriott Mystic Waterford?
No, this hotel doesn't have a casino, but Mohegan Sun Casino (18-min drive) and Foxwoods Resort Casino (25-min drive) are both nearby.
What is there to do at Springhill Suites by Marriott Mystic Waterford and nearby?
Springhill Suites by Marriott Mystic Waterford has an indoor pool and a 24-hour fitness centre.
Springhill Suites by Marriott Mystic Waterford Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 September 2024
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
We needed a quick overnight, the staff was kind enough to make up the pullout bed for us in advance, which was above and beyond. Plus it was a very nice room.
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2024
Liset
Liset, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
RUTH
RUTH, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 September 2024
I was very surprised pulling up to this hotel that a place so rundown could cost $300/night. The staff are doing a great job keeping an old facility clean and running but I would not stay here again at this price point.
Verified traveller
3-night family trip
Verified Hotels.com guest review
6/10 Good
2 September 2024
It was fine.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
31 August 2024
Okay hotel
Room stunk. Stains on sheets.Overwhelmingly hot in pool area. Nice employees. Free breakfast better on weekdays than weekends. Good location.
Verified traveller
2-night family trip
Verified Hotels.com guest review
4/10 Fair
23 August 2024
Not very pleased
Thought it was going to be a newer hotel but it wasn't. Not really pleased with exercise equipment, low quality and not much to use. Pool very small and filled with little children - no place for teenage family members. Not very pleased with price either, should have looked closer at other hotels in the area. Will never stay at this hotel again.
Kraig
Kraig, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 August 2024
The suite satisfied our needs and staff was very friendly. The room was clean and beds comfortable. Some signs of wear and tear that could use upgraded but was fine for our 3 night stay.
David
David, 3-night family trip
Verified Expedia guest review
8/10 Very good
5 August 2024
Na
John
John, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
4 August 2024
Service with a smile
Matt at the front desk was super friendly and helpful
Robert
Robert, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Springhill Suites Waterford
great location and amenities
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 July 2024
Quiet property in a nice setting very close to New London. The staff was very accommodating when I arrived in the middle of the night. My only complaint is that the property seems tired. My room had a musty smell when I arrived and the sink, shower, and toilet need to be updated. Otherwise, it was clean and well-maintained.
ERIC
ERIC, 1-night trip
Verified Expedia guest review
6/10 Good
20 July 2024
The people were nice. Hotel was off freeway, but difficult to get in and out of. Felt more like a 2 star hotel
bridgette
bridgette, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Frank
Frank, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
Staff was really friendly
Meghan
Meghan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
I would like more fruit options for breakfast.
Elaine
Elaine, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
16 July 2024
Justin
Justin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Roxanne
Roxanne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 July 2024
Good stop on 95
Staff was great. Friendly & quick to deliver a hairdryer. Breakfast was good with fresh blueberries. Bathroom sink light did not work. Room was simple, accessible & suited our needs.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Floor in main lobby area was dirty and wet
Fold out sofa required us to move the only dresser in the room. The mattress on the fold out was worn, old and dirty as were the cushions for the couch We didn’t have a lot of time as we were delivering our son to the US coast guard academy so we had to take what we had but it was not an experience I can recommend nor do I wish to repeat.