SureStay Hotel by Best Western The Clarence on Melville
Enjoy your visit to Albany with a stay at SureStay Hotel by Best Western The Clarence on Melville . Guests will have free perks such as WiFi and self-parking. Fellow travellers say great things about the helpful staff.
Languages
English, German
At a glance
Hotel size
59 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Mini fridge
Toaster
More
Weekday housekeeping only
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately AUD 13.50 for adults and AUD 13.50 for children
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western The Clarence on Melville ?
Sorry, pets aren't allowed.
Is parking offered on site at SureStay Hotel by Best Western The Clarence on Melville ?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western The Clarence on Melville ?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at SureStay Hotel by Best Western The Clarence on Melville and nearby?
SureStay Hotel by Best Western The Clarence on Melville has a garden.
What's the area around SureStay Hotel by Best Western The Clarence on Melville like?
SureStay Hotel by Best Western The Clarence on Melville is in Mount Melville, a short 17-minute walk from Town Hall and 12 minutes' walk from Mount Melville Lookout.
SureStay Hotel by Best Western The Clarence on Melville Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
23 January 2025
Friendly affordable motel
Really friendly staff and a nice comfortable stay. The roof had some patching up done, and there were no powerpoints on the bed side of the room. Other than that, comfy and central to town.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 January 2025
Average Stay
Very average room. The carpets should be replaced with flooring as they were very dirty. The shower curtain didn't reach all the way to the floor getting the bathroom quite wet. The bathroom and entire room looks to need a renovation. Bedding was clean and the room was spacious. Nice to have a microwave in the room.
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 October 2024
The shower head was terrible sorry
Patricia
Patricia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 October 2024
It was fine for the price
Sharon
Sharon, 3-night trip
Verified Wotif guest review
10/10 Exceptional
14 October 2024
Janeane
Janeane, 1-night trip
Verified Wotif guest review
8/10 Very good
29 September 2024
Overall was ok but I give 3 star for the staff because they don’t change the mattress cover and they don’t vacuum properly
Jayearl
Jayearl, 3-night family trip
Verified Wotif guest review
6/10 Good
13 September 2024
Exaust fan in bathroom didnt work, the shower was very old and basic. Aircon was very noisy but worked.
Roger
Roger, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
My stay was very comfortable and quiet. The staff were very friendly and the room was cleaned daily. The accommodation was a little dated, but was value for money. When I return to Albany, I will consider staying there again.
Garry
Garry, 4-night trip
Verified Wotif guest review
8/10 Very good
13 August 2024
Eddy
Eddy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 July 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2024
Always a good place to stay and staff are always so very helpful and kind.
Miranda
Miranda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
Thank you for accommodating me!
Jimmy Tuan
Jimmy Tuan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Very convenient comfortable and clean felt safe . Air con very noisy and tricky to use.
Sarah
Sarah, 2-night romance trip
Verified Wotif guest review
8/10 Very good
7 June 2024
Shower was great, room was fine. Maybe time to update the ac to modern quieter ones but overall no complaints.
Andrew
Andrew, 2-night romance trip
Verified Wotif guest review
6/10 Good
3 June 2024
Leanne
Leanne, 1-night trip
Verified Wotif guest review
10/10 Exceptional
2 June 2024
Very friendly staff, convenient location. Affordable and the room was lovely and clean
krystal
krystal, 2-night trip
Verified Expedia guest review
6/10 Good
5 May 2024
After a mistake that I made at the time of my booking, the receptionist was very understanding and was able to guide us to satisfactory resolution.
Marg
Marg, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
26 April 2024
Staff were so helpful. No complaints at all. Room was comfy and shower was hot. Chilled wine glasses and microwave, plus plates and utensils made for a pleasant stay.
Heather
Heather, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 April 2024
Ross
Ross, 2-night trip
Verified Expedia guest review
4/10 Fair
3 April 2024
The carpet was stained. Squished bugs on ceiling and walls. The seats were so disgusting we would not even put a bag on them. The bed was sunken and you could feel every spring. Dude with loud engine doing ‘deliveries’ all night. This was terrible and so not worth the money.
florence
florence, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 March 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 March 2024
The room was clean but very much in need of complete renovation and modernisation! Ok for a one night stop over but thats all. Albany is amazing with plenty to do and see, costal views that take your breath away!