Sainte Famille Hotel

3.5 star property
Kigali hotel with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sainte Famille Hotel

Outdoor pool
Exterior
Minibar, desk, laptop workspace, blackout curtains
Breakfast, lunch, dinner served; local and international cuisine
TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children's pool
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace
The price is S$249
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Double or Twin Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 2
  • 1 Large Single Bed

Junior Suite

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Junior Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 1
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 2
  • 2 Single Beds

Deluxe Single Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Private bathroom
Shower/bath combination
Minibar
Satellite channels
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Map
KN 1 St. 1, Kigali, Kigali City

What's nearby

  • Union Trade Center - 11 min walk - 1.0 km
  • Kigali Genocide Memorial Centre - 4 min drive - 2.5 km
  • Nyamirambo Stadium - 7 min drive - 6.0 km
  • Kigali Heights - 10 min drive - 5.8 km
  • Kigali Convention Centre - 10 min drive - 6.0 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Museum Cafe, Kigali Memorial - ‬4 min drive
  • ‪Executive Lounge - ‬4 min drive
  • ‪UMUT Cafe&Restaurant - ‬14 min walk
  • ‪DownTown - ‬16 min walk
  • ‪Makfast - ‬14 min walk

About this property

Sainte Famille Hotel

Sainte Famille Hotel puts you within a 10-minute drive of Kigali Convention Centre. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a children's pool and a snack bar/deli are other highlights.

Languages

English, French, Swahili

At a glance

Hotel size

  • 67 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; check-in end time: 8:00 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is 10:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 for adults and USD 15 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge of USD 15 (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs USD 25

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

sainte famille hotel Hotel
sainte famille hotel Kigali
sainte famille hotel Hotel Kigali

Frequently asked questions

Does Sainte Famille Hotel offer free cancellation for a full refund?
Yes, Sainte Famille Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sainte Famille Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sainte Famille Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sainte Famille Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sainte Famille Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle.
What are the check-in and check-out times at Sainte Famille Hotel?
Check-in start time: 1:00 PM; check-in end time: 8:00 PM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is 10:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sainte Famille Hotel and nearby?
Sainte Famille Hotel has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Sainte Famille Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Sainte Famille Hotel like?
Sainte Famille Hotel is a short 11-minute walk from Union Trade Center and 18 minutes' walk from Ntarama Church.

Sainte Famille Hotel Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Tracy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

patrick, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Juri, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Verified Expedia guest review

8/10 Very good

Rosa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It was an excellent hotel!
Daniel, 2-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Lucas, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Simply Excellent
Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
6-night business trip
Verified Hotels.com guest review

8/10 Very good

Good service, friendly staff
Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Poul H., 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good and central
We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Poul H., 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good hotel
I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Poul H., 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice and friendly hotel, room spaceous and clean.
The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Epaphrodite, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
Aicha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was amazing,excellent service.
david, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Kigali
Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme
Mathieu, 1-night trip
Verified Hotels.com guest review

6/10 Good

Geen douche mogelijkheid
De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.
Huib, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ulrich, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Nicolas, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sune, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Didier, 1-night family trip
Verified Hotels.com guest review