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1 room, 2 adults

The Portman Ritz-Carlton, Shanghai - Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040, China

Luxury hotel with outdoor pool, connected to the convention center, near Jing'an Temple
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,354 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Room is all right

The Portman Ritz-Carlton, Shanghai - Shanghai

More Info: 6823 2342

from S$193
  • Club Deluxe City View, Club Level, 1 King
  • Premier Suite, 1 Bedroom Suite, 1 King, Nanjing West RD view
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed
  • Club Premier Suite, Club level, 1 Bedroom Suite, 1 King
  • Club Business Studio, Club level, Larger Studio, 1 King
  • Deluxe Skyline View - King
  • Club Skyline View, Club level, 1 King
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds, City View
  • Club Deluxe City View, Club level, City view
  • Premier Suite, 1 Bedroom Suite, 2 Single Beds
  • Club Skyline View, Club level, High floor
  • Club Business Studio, Club level, Larger Studio, High floor
  • Deluxe Skyline View - Twin

What’s around The Portman Ritz-Carlton, Shanghai - Shanghai

Top spots nearby

Recommended by this property

  • Jing'an Temple (6-minute walk)
  • People's Square (24-minute walk)
  • Shanghai Museum (26-minute walk)
  • Xintiandi Style Shoppping Centre (28-minute walk)
  • Nanjing Road Shopping District (31-minute walk)
  • Yu Garden (40-minute walk)
  • The Bund (41-minute walk)
  • Oriental Pearl Tower (5.2 km)
  • Jin Mao Tower (5.6 km)

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 6.6 miles/10.6 km
  • Shanghai (PVG-Pudong Intl.) - 21.5 miles/34.6 km
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 593 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station shuttle *

Parking

  • Self parking (limited) *

  • Car charging point

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 60666
  • Conference space size (meters) - 5636
  • One meeting room 1
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Portman Ritz-Carlton, Shanghai - Shanghai’s small print

Also known as

  • Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Shanghai
  • The Portman Ritz-Carlton, Shanghai Hotel Shanghai
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Cash deposit: CNY 5000 per day

    A damage deposit of CNY 1000 will be collected before check-in.

Optional extras

Self parking costs CNY 180 per night

Buffet breakfast is offered for an extra charge of CNY 274 for adults and CNY 137 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 333 reviews

Exceptional 10.0
Comfortable and convenient location. Housekeeping was clean and tidy. Long stay of one week. Pillows were constantly changed every alternate day and our room is clean as usual.
Yang, sg7 night business trip
Exceptional 10.0
Wonderful Stay
Nice property, great location, huge room. so glad to choose this hotel
CHAI MON, sg6 night trip
Exceptional 10.0
Comfortable hotel in great location
Great location, attentive staff.
sg2 night romance trip
Very good 8.0
Hotel is a bit old; still it is in a good location
Hotel and concept is a bit old; still it is in a great location - with good restaurants in a high end area and supermarket nearby. It comes with the expected 5 star service.
sgBusiness trip
Exceptional 10.0
Great service, good location, wow experience
Great service, good location, wow experience for our anniversary celebration
Yu Kit Tony, hk2 night romance trip

The Portman Ritz-Carlton, Shanghai - Shanghai

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