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1 room, 2 adults

The Portman Ritz-Carlton, Shanghai - Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040, China

Luxury hotel with outdoor pool, connected to the convention center, near Jing'an Temple
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
Location
Great location
Service
Fantastic service
WiFi
Regular internet service
277See all 277 Hotels.com reviews
From 3,095 reviews

TripAdvisor Traveller Rating

The Portman Ritz-Carlton, Shanghai - Shanghai

More Info: 6823 2342

from S$255
  • Deluxe Room, View (Club)
  • Premier Suite, 1 Bedroom, View
  • Room, View (Shanghai Room, Skyline View)
  • Deluxe Room
  • Premier Suite, 1 Bedroom (Club)
  • Business Studio (Club)
  • Room, View (Shanghai Skyline)
  • Club Room, View
  • Premier Room, 1 King Bed, View (Shanghai)

What’s around The Portman Ritz-Carlton, Shanghai - Shanghai

Landmarks

  • In Jing'an
  • Jing'an Temple - 10 min walk
  • Jade Buddha Temple - 26 min walk
  • Shanghai Museum - 30 min walk
  • Former Shanghai French Concession - 35 min walk
  • Nanjing Road Shopping District - 36 min walk
  • People's Square - 36 min walk
  • Xintiandi Style Shoppping Centre - 44 min walk

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 10 min drive
  • Shanghai (PVG-Pudong Intl.) - 33 min drive
  • Shanghai Railway Station - 5 min drive
  • Shanghai South Railway Station - 24 min drive
  • Shanghai Hongqiao Railway Station - 32 min drive
  • Jing'an Temple Station - 8 min walk
  • West Nanjing Road Station - 11 min walk
  • South Shaanxi Road Station - 20 min walk
  • Self parking (surcharge)
  • Limited parking
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 593 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated good

Transport

Transfers

  • Train station shuttle *

Parking

  • Self parking (limited) *

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 60666
  • Conference space size (meters) - 5636
  • One meeting room 1
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Portman Ritz-Carlton, Shanghai - Shanghai’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Also known as

  • Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Cash deposit: CNY 5000 per day

    A damage deposit of CNY 1000 will be collected before check-in.

Optional extras

Self parking costs CNY 180 per night

Buffet breakfast is offered for an extra charge of CNY 274 for adults and CNY 137 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 277 reviews

Exceptional 10.0
Comfortable and convenient location. Housekeeping was clean and tidy. Long stay of one week. Pillows were constantly changed every alternate day and our room is clean as usual.
Yang, sg7 night business trip
Exceptional 10.0
Wonderful Stay
Nice property, great location, huge room. so glad to choose this hotel
CHAI MON, sg6 night trip
Exceptional 10.0
Comfortable hotel in great location
Great location, attentive staff.
sg2 night romance trip
Very Good 8.0
Hotel is a bit old; still it is in a good location
Hotel and concept is a bit old; still it is in a great location - with good restaurants in a high end area and supermarket nearby. It comes with the expected 5 star service.
sgBusiness trip
Exceptional 10.0
Positive and pleasant experience
Staff were all very helpful all around the property from check in to check out. Very quick to help with anything you needed. Professional and service oriented. Room service food was great. Housekeeping kept the room very clean and thoughtful. My attendant Joe left a towel in the shape of a dog with a thoughtful note.
hk4 night business trip

The Portman Ritz-Carlton, Shanghai - Shanghai

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