The hotel was OLD, but not charming. It was run down, rust EVERYWHERE in the bathroom, rusty water water stains on the ceiling, pealing paint, poor fixed fist holes in the wall... just gross.
That said, the bed was clean and surprisingly comfortable. I have stayed with this chain in Santa Ana CA...it was very good. But here in Conway, no.
Watch out for that whole can't cancel your reservation thing. Ugh.