2/10 Poor
4 July 2022
Was told that due to a storm the internet service was down so the front desk could not verify our reservation even though the confirmation was on my phone. Was told I would need to book another room and when the internet was back and he could verify it, everything would be resolved. Upon questioning this I was told “if you do not trust me you can not stay here!” At this time another person who had attempted to register prior to us questioned him and at this time a heated argument ensued. I was not comfortable staying at this point and the front desk managers demeanor was threatening. At this time we left and booked a room at the hotel next door which was very accommodating.
Susan, 1-night trip with friends
Verified Hotels.com guest review