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Novotel Queenstown Lakeside

4.0 star property
Mountain hotel in Queenstown with restaurant and bar/lounge

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Photo gallery for Novotel Queenstown Lakeside

Golf
Bar (on property)
1 bedroom, minibar, in-room safe, desk
View from room
Concierge desk
In the heart of Queenstown City Centre, Novotel Queenstown Lakeside offers an upscale eco-certified haven. Enjoy a rejuvenating soak in the spa tub, then savor breakfast at Elements or grab a drink at the bar. Cycling enthusiasts will love exploring nearby trails while others can unwind in the garden or stay active with gym access and bike rentals.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Connecting rooms available
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness centre
  • Valet parking
  • Hot tub
  • 24-hour room service
  • In-room childcare
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is S$236
includes taxes & fees
31 Jul - 1 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Lakeside

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Lakeside

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Hairdryer
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(55 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Lakeside

1 bedroom, minibar, in-room safe, desk

Double Room, 2 Double Beds, Lakeside

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Hairdryer
  • 26 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, View

8.4 out of 10
Very good
(17 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, View

8.4 out of 10
Very good
(17 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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The price is S$270
includes taxes & fees
28 Jul - 29 Jul
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About the area

Map
Corner of Earl and Marine Parade, Queenstown, 9348

What's nearby

  • Queenstown Mall - 2 min walk - 0.2 km
  • Queenstown Gardens - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Kiwi and Birdlife Park - 8 min walk - 0.7 km
  • Skyline Queenstown - 10 min walk - 0.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬3 min walk
  • ‪Patagonia Chocolates - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬4 min walk

About this property

Novotel Queenstown Lakeside

When visiting Queenstown, Novotel Queenstown Lakeside is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Elements, which serves breakfast and dinner. A bar/lounge, a hot tub and a garden are other highlights at this eco-friendly hotel. The helpful staff and breakfast get great marks from fellow travellers.

Languages

Chinese (Mandarin), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 273 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

    • On-site valet parking (NZD 50 per night; includes in/out privileges)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Off-site parking within 164 ft (NZD 45 per night); discounts available

Other information

    • Designated smoking area (fines apply)
    • No stag or hen parties
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness centre
  • Bike parking
  • Hot tub
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Elements – This restaurant serves breakfast and dinner. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 37 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Valet parking costs NZD 50 per night with in/out privileges
  • Parking is available nearby and costs NZD 45 per night (164 ft away)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
HELP_OUTLINE

Frequently asked questions

Does Novotel Queenstown Lakeside offer free cancellation for a full refund?

Yes, Novotel Queenstown Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Queenstown Lakeside?

Sorry, pets aren't allowed.

Is parking offered on site at Novotel Queenstown Lakeside?

Yes. Valet parking costs NZD 50 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Novotel Queenstown Lakeside?

Check-in start time: 2 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Novotel Queenstown Lakeside?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (6-min walk) are both nearby.

What is there to do at Novotel Queenstown Lakeside and nearby?

Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours and segway hire. Relax in the hot tub or enjoy the use of other amenities, which include a fitness centre and a picnic area. Novotel Queenstown Lakeside also has a garden.

Are there restaurants at or near Novotel Queenstown Lakeside?

Yes, there's an on-site restaurant, Elements.

Does Novotel Queenstown Lakeside have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Novotel Queenstown Lakeside like?

Novotel Queenstown Lakeside is located near Queenstown Beach in Queenstown City Centre, a short 1-minute walk from Lake Wakatipu and 3 minutes' walk from Queenstown Mall. Travellers say that the area is walkable and ideal for skiing.

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Novotel Queenstown Lakeside Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Restaurant
Towns
Lake
Breakfast
Bathroom
Bed
View

What guests liked

  • Breakfast was described as tasty, plentiful, and having a great selection with many options to cater to different tastes. (20 reviews)
  • Variety and quality of food in the restaurant was good. (4 reviews)
  • The spa facilities were modern, good, and brilliant, setting guests up for a great day. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great location in the heart of Queenstown great hotel
2-night trip

10/10

Beautiful hotel right downtown Queenstown with stunning lake views. Highly recommended this hotel and staff was amazing and so friendly.
4-night trip

8/10

😀
2-night trip

10/10

Wry nice rooms, great breakfast, lakeside and right in town.
2-night trip

10/10

Fantastic location and accommodating staff
2-night trip

8/10

Fabulous location in Queenstown, close to town central and many attractions. Restaurants and bars within walking distance, plus plenty of shopping. Meals at hotel on high cost side, but plenty of choices around the area with different cuisines. Room on small side and unfortunately my stay, road works right outside my room started 7am each morning.
3-night trip

10/10

Great location and great facility
3-night trip

8/10

Dated hotel but in a great location
3-night trip

10/10

The location of this hotel made it very easy to be in town.
2-night trip

10/10

Great location.
2-night trip

10/10

Excellent hotel. Clean, quiet, spacious rooms. Very convenient location in Queensland.
1-night trip

10/10

Very convenient location, especially for less-mobile family members. Hotel had everything you need and their staff were very quick to help your every requirement if you wanted to book activities. Very safe location (you can park your car outside for free between 6pm-9am and it is very safe). Great bar with lots of activity and excellent buffet for breakfast and menu for dinner. Would definitely stay again.
3-night trip

10/10

Excellent location!!!!
2-night trip

10/10

Staff were wonderful! Great breakfast. Staff helped us with tours and renting a car. I would give everyone there an A for service. Highly recommend this hotel!!
3-night trip

10/10

Excellent staff, hotel was immaculate, location is AAAAAAAA
3-night trip

10/10

Easily able to walk around Queenstown
2-night trip

10/10

Great climate controlled rooms, comfy beds and fantastic location! Friendly and helpful staff
1-night trip

8/10

Liked the convenient location, friendly and professional staff.
3-night trip

10/10

Best location in Queenstown, located in the heart of downtown.

10/10

The staff are very helpful,respectful and always greeted us with a smile.Our stay feels like home
6-night trip

10/10

Friendly and helpful staff!
1-night trip

10/10

Perfect location right next to the lake. We stayed here twice, and would stay again. The rooms do need some upgrade, but they are comfortable and clean. The front desk, concierge, and valet were all nice and helpful.
1-night trip

10/10

Very friendly and great location
1-night trip

6/10

Great and friendly staff. Excellent location. Rooms and beds need an overhaul.
2-night trip

10/10

Staff was very helpful. Room very clean and neat. My wife is allergic to feathers they made sure no feathers were in my room. Just all around excellent service
2-night trip