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Novotel Queenstown Lakeside
4-star hotel with restaurant, near Lake Wakatipu
- Great for families
- Free WiFi in lobby
- Collect stamps
- Price Guarantee
From
S$158
Restrictions related to your trip
New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out moreOpens in a new window
8.8.Fabulous.488 verified Hotels.com guest reviews
Liked the proximity to the lake and town centre. The property is dated and could do with…
Dec 8, 2019
Great location with good view of the lake. Within walking distance to good restaurants…
Dec 8, 2019
Official standards
This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Walkable183 positive mentions
Convenient164 positive mentions
Dining options146 positive mentions
Shopping135 positive mentions
Safe126 positive mentions
- Free WiFi
- Parking available
- Bathtub
- Gym
- Air Conditioning
Property highlights
Main amenities
- 273 guestrooms
- Daily housekeeping
- Near the beach
- Restaurant and bar/lounge
- Breakfast available
- Spa tub
For families
- Free cribs/infant beds
- In-room childcare (surcharge)
- Babysitting or childcare (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Television
What’s around
- In a regional park
- Lake Wakatipu - 1 min walk
- Skyline Gondola - 10 min walk
- Williams Cottage - 1 min walk
- Church of St Peters - 2 min walk
- Queenstown Mall - 3 min walk
Due to COVID-19, this property’s food and beverage options may be limited.
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 2 Double Beds
- Room, 1 King Bed, Lakeside
- Room, 2 Double Beds, Lakeside
- Standard Room, 1 King Bed
- Standard Room, 1 Queen Bed, Accessible
- Standard Room, 1 King Bed
- Standard Room, 2 Double Beds
Location
- In a regional park
- Lake Wakatipu - 1 min walk
- Skyline Gondola - 10 min walk
What’s around
Landmarks
- In a regional park
- Lake Wakatipu - 1 min walk
- Skyline Gondola - 10 min walk
- Williams Cottage - 1 min walk
- Church of St Peters - 2 min walk
- Queenstown Mall - 3 min walk
- Toi o Tahuna - 4 min walk
- Skycity Queenstown Casino - 4 min walk
- Creative Queenstown Arts & Crafts Market - 4 min walk
- Steamer Wharf - 4 min walk
- Fear Factory Queenstown - 5 min walk
Getting around
- Queenstown Intl. Airport (ZQN) - 13 min drive
At a glance
Hotel size
- This hotel has 273 rooms
- This hotel is arranged over 4 floors
Arriving/leaving
- Check-in time 2 PM-5:30 AM
- Check-out time is 11 AM
- Express check-in/out
Restrictions related to your trip
- New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Special check-in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- WiFi and wired Internet access in rooms*
Parking
- Onsite valet parking (NZD 25.00 per night; includes in/out privileges)
- Onsite parking limited
- Electric vehicle charging point on site
- Offsite parking nearby (NZD 20 per night; discounts available)
In the hotel
Taking the kids?
- In-room childcare (surcharge)
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- 24-hour room service
Things to do
- Bicycle rentals nearby
- Golf lessons available nearby
- Golfing nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Parasailing nearby
- Rafting nearby
- Scooter/moped rentals nearby
- Segway rental/tour nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Cross-country skiing nearby
- Downhill skiing nearby
- Skydiving nearby
- Snowboarding nearby
- Snowmobiling nearby
- Snowshoeing nearby
Working away
- Business center
- Conference space
- Conference space size (feet) - 646
- Conference space size (meters) - 60
- One meeting room
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Year Built - 1988
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
- Garden
- Picnic area
- Television in common areas
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
Languages Spoken
- Chinese
- Czech
- Dutch
- English
- French
- German
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Iron/ironing board
Sleep well
- Pillow menu
Things to enjoy
- Balcony or patio
Freshen up
- Private bathroom
- Shower/tub combination
- Free toiletries
- Hair dryer
Be entertained
- 21-inch LCD TV
- Pay movies
- Satellite TV channels
Stay connected
- Desk
- Free newspaper
- WiFi (surcharge)
- Phone
More
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Dining
Elements - This restaurant serves breakfast and dinner. A children's menu is available.
Recreation
On Site
- Fitness facilities
- Spa tub
Nearby
- Bicycle rentals nearby
- Golf lessons available nearby
- Golfing nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Parasailing nearby
- Rafting nearby
- Scooter/moped rentals nearby
- Segway rental/tour nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Cross-country skiing nearby
- Downhill skiing nearby
- Skydiving nearby
- Snowboarding nearby
- Snowmobiling nearby
- Snowshoeing nearby
Small print
Also known as
- Lakeside Novotel
- Queenstown Novotel
- Novotel Gardens Queenstown
- Novotel Queenstown Lakeside Hotel Queenstown
- Novotel Queenstown Lakeside Hotel
- Novotel Queenstown Lakeside Hotel
- Novotel Queenstown Lakeside Queenstown
- Novotel Queenstown Lakeside Hotel Queenstown
- Lakeside Novotel Queenstown
- Novotel Lakeside
- Novotel Lakeside Hotel
- Novotel Lakeside Hotel Queenstown
- Novotel Lakeside Queenstown
- Novotel Queenstown
- Novotel Queenstown Lakeside
- Queenstown Lakeside
Optional extras
Credit card charges are subject to an extra charge of 2 percent
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Valet parking costs NZD 25.00 per night with in/out privileges
Parking is available nearby and costs NZD 20 per night
Buffet breakfast is offered for an extra charge of NZD 33.00 for adults and NZD 17.50 for children (approximately)
Babysitting/childcare is available for an extra charge
WiFi is available in guestrooms for NZD 10 per night (rates may vary)
Wired Internet access is available in guestrooms for NZD 10 per night (rates may vary)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
Mandatory fees
Deposit: NZD 100 per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Novotel Queenstown Lakeside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
- Yes. Valet parking costs NZD 25.00 per night. Parking spots may be limited. Electric vehicle charging is available.
- Sorry, pets aren't allowed.
- You can check in from 2 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
- Yes, there's an onsite restaurant, Elements. Nearby restaurants include Captains Restaurant (3-min walk), Vudu (3-min walk), and Fergburger (4-min walk).
- No, this hotel doesn't have a casino, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (5-min walk) are both nearby.
- Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Relax in the spa tub or enjoy the use of other amenities, which include a fitness center and a picnic area. Novotel Queenstown Lakeside also has a garden.
8.8.Fabulous.488 verified Hotels.com guest reviews
- 10.0.Exceptional
check in was super easy. Very friendly staff. Our room had a lovely view was very clean and comfortable and was nice and warm, We were very close to town and all the amenities.
Theresa, 1 night family trip, Jan 23, 2021
Verified Hotels.com guest review
- 8.0.Very good
Excellent location, parking situation a nightmare
3 night trip, Jan 1, 2021
Verified Hotels.com guest review
- 8.0.Very good
Excellent location, close to everything. Service was okay. Very clean. Smooth and easy check in and check out. Only thing I didn't like was that we had to pay for parking and its off site.
2 night family trip, Dec 30, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Location Location Location
Easy location in cbd. Friendly service and good value.
Jason, 1 night business trip, Dec 2, 2020
Verified Hotels.com guest review
- 8.0.Very good
It’s ok. Location is very convenient. Very nice garden towards the lake side. Nice Breakfast The building shows signs of age, carpet is quite old and dirty.
Tony, 3 night family trip, Nov 24, 2020
Verified Expedia guest review
- 8.0.Very good
Its proximity to town great bed good size room friendly staff.
3 night family trip, Nov 19, 2020
Verified Expedia guest review
- 10.0.Exceptional
Absolutely fantastic, can’t speak more highly about the experience. Staff were outstanding- friendly, attentive, generous. Wonderful experience- great breakfast. Would highly recommend.
Carolyn, 3 night family trip, Nov 18, 2020
Verified Wotif guest review
- 10.0.Exceptional
Best Queenstown hotel hands down! My little family have stayed all over Queenstown and this will be our favourite hotel moving forward. Perfect location for playground access/cafes/restaurants/bars/activities all at the doorstep. The staff are an asset to the hotel and always helpful and friendly. Slightly small rooms but a good trade off
Krystal, 3 night family trip, Nov 17, 2020
Verified Expedia guest review
- 10.0.Exceptional
Fantastic! Excellent location to everything. Friendly staff & very helpful. Spotlessly clean & well equipped. 1st class all round really.
Winslow, 2 night family trip, Nov 5, 2020
Verified Wotif guest review
- 8.0.Very good
It is close to everything, could walk to all the attractions in centre of Queenstown.
4 night family trip, Oct 26, 2020
Verified Wotif guest review