10/10 Exceptional
5 July 2023
BEST customer service!
I wish we could have stayed longer at this wonderful hotel. It's small, only 6 rooms on our floor. The room was perfect for 2 of us. Everything was super clean, some toiletries were provided, bath robe, and slippers as well. The gentleman at the front desk provided THE BEST customer service I have EVER experienced at any hotel in my life! Upon check-in, without us having to ask, he inquired what our plans were. He provided a map of local restaurants and sites of interest in the immediate area and offered assistance in finding transportation to other locations we might be interested in around Busan. He was so friendly and accommodating. The hotel also allowed baggage storage prior to check-in and after check-out. LOVED this hotel! I plan to stay here again on my next visit to Busan!

Leila
Leila, 1-night family trip
Verified Hotels.com guest review