Best Western Plus University Inn

Photo gallery for Best Western Plus University Inn

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Best Western Plus University Inn

Best Western Plus University Inn

3.5 star property
3.5-star hotel in Winston-Salem with restaurant and bar/lounge

8.0/10 Very good

541 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • Heart of Winston-Salem
  • Wake Forest University - 1 min drive
  • Hanes Mall - 14 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 5 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive
  • Raleigh-Durham International Airport (RDU) - 104 min drive

About this property

Best Western Plus University Inn

3.5-star hotel in the city center
At Best Western Plus University Inn, you can look forward to free full breakfast, a free manager's reception, and dry cleaning/laundry services. Be sure to enjoy a meal at On Site Bar/Lounge, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Swimming pool
  • Free self parking
  • ATM/banking services, smoke-free premises, and a 24-hour front desk
  • Free newspapers, wedding services, and a banquet hall
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All guestrooms at Best Western Plus University Inn feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guests reviews speak well of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 194 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 1 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free reception (select days)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • 24-hour fitness center
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On Site Bar/Lounge - This bar serves breakfast only.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from February 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from July 04 to July 04:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25 per day
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Frequently asked questions

Does Best Western Plus University Inn offer free cancellation for a full refund?
Yes, Best Western Plus University Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western Plus University Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus University Inn?
Yes, there's a pool.
Are pets allowed at Best Western Plus University Inn?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 25 per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus University Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus University Inn?
You can check in from 3 PM - 1 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Plus University Inn and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Best Western Plus University Inn?
Yes, there's an onsite restaurant, On Site Bar/Lounge. The dining venue will be unavailable from February 1 2022 to September 1 2022 (dates subject to change). Nearby restaurants include Elizabeth's Italian Restaurant (3-min walk), Mission Pizza Napoletana (2.2 mi), and Famous Toastery (2.2 mi).
What's the area around Best Western Plus University Inn like?
Best Western Plus University Inn is in the heart of Winston-Salem, a short 6-minute walk from Wake Forest University and 7 minutes' walk from Lawrence Joel Veterans Memorial Coliseum.

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

7.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Clean towels, please.
Everything was good except that our linens were not changed and the room was not cleaned for three days, the entire stay.
MICHAEL, 3-night trip
Verified Hotels.com guest review

6/10 Good

location was th only real attraction.
Linda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alicia, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

4/10 Fair

More like Worst Western
The staff was slim but really friendly and helpful. The hotel was not clean. We went to two different rooms and settled. There was mold and surfaces not cleaned. Not a good experience. Won’t stay again.
Sticky substance on the nightstand
Mold in the closet
Vending was absent and ice was broken.
Tub was peeling
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Too loud, too late
I reserved the room for my daughter and family to stay is for a family funeral. Check-in time was 3:00. They went to check in at 5:30 and there were no clean rooms. We went back at 7:30 and there were still no clean rooms. Obviously a staff problem. The woman at the desk did all she could. We finally got a room for at 8:30. The hotel has a bar with a THUMPING bass. This could be heard all over the hotel until the wee hours. Definitely will not be staying here again.
Julie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Mary, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel experience ever!
Check in was at 3 showed up at 7 room wasnt ready. Was told to come back in 10-15 minutez, came back in 30 and room atill wasnt ready. Waited another 15 minutes, big surprise still wasnt ready. Was offered 2 different options of rooms to accommodate neither was good but ended up taking a double full bed handicap instead of the original double queen. Had to have maintenance work on toilet and tv within first hour!
Jonathan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mike, 4-night trip
Verified Hotels.com guest review

4/10 Fair

This property is in need of updating and could be cleaner. I learned after we left that there was a bug in my kid's bed. He said it looked like an outside bug, but I would not have stayed had I known that.
1-night family trip
Verified Hotels.com guest review