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DoubleTree by Hilton Hotel Alana - Waikiki Beach

4.0 star property
Hotel with outdoor pool, near Waikiki Beach Walk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Alana - Waikiki Beach

Premium bedding, down duvets, pillow-top beds, in-room safe
Restaurant
Premium bedding, down duvets, pillow-top beds, in-room safe
Outdoor pool, open 6 AM to 10 PM, pool umbrellas, pool loungers
View from room

Reviews

8.0 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
The price is S$282
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Room, 2 Queen Beds (City/Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (City/Mountain View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Park Ocean View)

View from room

Room, 2 Queen Beds (Park Ocean View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Waikiki Suite, Park Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Waikiki Suite, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Park Ocean View)

View from room

Room, 1 King Bed (Park Ocean View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Ohana Suite, City/Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds (Ohana Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

LCD TV, pay films

Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Waikiki Suite, City/Mountain View)

Living area

Suite, 1 Bedroom (Waikiki Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (City/Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed (City/Mountain View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Waikiki Suite, Park/Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Waikiki Suite, Park/Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (City/Mountain View, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (City/Mountain View, 3x3 Shower)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

LCD TV, pay films

Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (City/Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (City/Mountain View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (City/Mountain View, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (City/Mountain View, Roll-in Shower)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Manoa Suite, Deck, Park Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Manoa Suite, Deck, Park Ocean View)

Highlights

Deck
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Corner (Park Ocean View, 2 Balconies)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Corner (Park Ocean View, 2 Balconies)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ala Moana Suite, Park Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Ala Moana Suite, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Suite, Corner (Diamond Head, Park Ocean View, Deck)

Living area

Suite, Corner (Diamond Head, Park Ocean View, Deck)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Suite, 1 King Bed with Sofa bed (Kalia Suite, Park Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Kalia Suite, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed (Kapiolani Suite, City/Mountain View)

Living area

Penthouse, 1 King Bed with Sofa bed (Kapiolani Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Waikiki Suite, City/Mountain View)

LCD TV, pay films

Suite, 1 King Bed with Sofa bed (Waikiki Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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Hilton Waikiki Beach Resort & Spa
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Restaurant
8.4 out of 10, Very good, (1308)
The price is S$337
includes taxes & fees
21 Dec - 22 Dec
Hilton Waikiki Beach Resort & Spa
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About the area

Map
1956 Ala Moana Blvd, Honolulu, HI, 96815

What's nearby

  • Waikiki Beach Walk - 10 min walk - 0.9 km
  • Royal Hawaiian Center - 13 min walk - 1.1 km
  • Ala Moana Center - 15 min walk - 1.3 km
  • International Market Place - 15 min walk - 1.3 km
  • Waikiki Beach - 20 min walk - 1.7 km

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 28 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 46 min drive
  • Keone‘ae / University of Hawaii - West Oahu Station - 29 min drive
  • Hālaulani / Leeward Community College Station - 36 min drive

Restaurants

  • ‪Duke Paoa Kahanamoku Lagoon - ‬4 min walk
  • ‪Tropics Bar & Grill - ‬4 min walk
  • ‪Food truck park - ‬2 min walk
  • ‪Tapa Bar - ‬4 min walk
  • ‪Hilton - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Alana - Waikiki Beach

DoubleTree by Hilton Hotel Alana - Waikiki Beach offers a great location, putting you within a 15-minute walk of Waikiki Beach Walk and Royal Hawaiian Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Trees Restaurant, which serves American cuisine and is open for breakfast and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Portuguese, Spanish

At a glance

Hotel size

  • 317 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Parking

  • Covered on-site valet parking (USD 55.50 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Beach nearby
  • Free bikes nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 12 meeting rooms
  • Computer station
  • Conference centre (13786 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Furnished lanai

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Trees Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Hiking Hawaii Cafe – This café specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 41.03 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach towels
    • Business centre/computer access
    • Fitness centre access
    • In-room safe
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 31.36 for adults and USD 15 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per pet, per week

Parking

  • Covered valet parking costs USD 55.50 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID – TA-204-470-2720-01
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alana DoubleTree
Alana Waikiki
DoubleTree Alana
DoubleTree Alana Waikiki
DoubleTree Hilton Alana
DoubleTree Hilton Alana Hotel Waikiki
DoubleTree Hilton Waikiki
DoubleTree Waikiki
Hilton Alana Waikiki
Waikiki DoubleTree
DoubleTree By Hilton Alana Waikiki Hawaii/Honolulu
Doubletree Honolulu
DoubleTree Hilton Hotel Alana Waikiki Beach
DoubleTree Hilton Hotel Alana
DoubleTree Hilton Alana Waikiki Beach
DoubleTree by Hilton Hotel Alana - Waikiki Beach Hotel
DoubleTree by Hilton Hotel Alana - Waikiki Beach Honolulu
DoubleTree by Hilton Hotel Alana - Waikiki Beach Hotel Honolulu

Frequently asked questions

Does DoubleTree by Hilton Hotel Alana - Waikiki Beach offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Alana - Waikiki Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 150.00 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Yes. Valet parking costs USD 55.50 per night. Electric car charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Hotel Alana - Waikiki Beach and nearby?
Have fun with activities such as boat tours, cycling and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway hire. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Yes, Trees Restaurant offers American cuisine.
Does DoubleTree by Hilton Hotel Alana - Waikiki Beach have any outdoor private spaces?
Yes, every room features a furnished lanai.
What's the area around DoubleTree by Hilton Hotel Alana - Waikiki Beach like?
DoubleTree by Hilton Hotel Alana - Waikiki Beach is in Waikiki, a short 10-minute walk from Waikiki Beach Walk and 13 minutes' walk from Royal Hawaiian Center.

DoubleTree by Hilton Hotel Alana - Waikiki Beach Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kenichi, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Weike, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Guillermo, 4-night trip
Verified Hotels.com guest review

6/10 Good

The check in staff was nice and most of the valet staff was pleasant to interact with. Overall the place was clean but housekeeping was very inconsistent. There were days when they would knock on our door at 10am and others when they wouldn’t come until 4 or 5 pm. The general feel of the hotel was older but clean. There were a ton of places to eat and shop within walking distance so that was a benefit since self park isn’t an option.
JeanHe, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Oahu stay
The hotel overall was great. Lots of eatery options both in the hotel and surrounding areas. The staff was wonderful. My only complaint was there were roaches!!! For the cost of the room there should NOT have been roaches!!
Linda, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We love it.
Kunthea Tia, 4-night family trip
Verified Expedia guest review

6/10 Good

The best thing was the warm chocolate cookies if you like cookies. I rented a suite the couch was very very worn so was the shower. If you lounged on the balcony there were rooms looking right above you not private at all. The woman that checked us in was not very pleasant but the asia guy who was working beside her made up for it. He was really awsome wish I got his name. Warning they only valet park and its $55 a night for parking. They have a tiny pool that the sun never shines on so its cold but could be good if the day is extremely hot. We ate at the little coffe shop on the bottom floor they were out of almost everything. Not sure if there delivery didn't come in yet but not much choice the day we were there. I think for the price I would stay else where at one of the other hiltons. If I have to pay all these fees I want a pool we could enjoy. Amenities fees!
Duncan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Hennessy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Ismael, 5-night family trip
Verified Expedia guest review

4/10 Fair

Very basic hotel for the expensive price
Sandra, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

All good loved the cookies
Eric, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Neal, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Vitalie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Every thing was smooth and relaxing.
Elaine, 1-night romance trip
Verified Travelocity guest review

4/10 Fair

Travelers beware!
Bait and switch with poor overall customer service. Booked a suite with two queen beds as advertised. Checked in and was told two bed room. I confirmed two queen beds and rep did not say otherwise. Got to the room and discovered two double beds. Went downstairs about this and was told quite casually that bed sizes are not guaranteed even though it is advertised as queen size. Said no other rooms with queen size beds are available even though a quick search on the hotel booking website showed they were. Was told i could cancel but good luck finding another room within an hour of moving to another hotel wihtout paying an hefty amount. If customer service and booking a specific bed size matters to you, i would look elsewhere. Not worth the hassle.
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location everything was good but no laundry on site
fredrick, 6-night family trip
Verified Expedia guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kristin, 2-night trip
Verified Expedia guest review

8/10 Very good

Andrae', 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The people was nice and there was a gym
Bongo, 4-night trip
Verified Expedia guest review

4/10 Fair

Rundown, moldy rooms with filthy and damp wall to wall carpeting that smelled terrible, leaks in bathroom from under the wall, broken AC, insistent water temperature when showering, parking was valet only but they were constantly understaffed, so it took a very long time both at the valet and at the front desk. Long wait time for elevators, as there were not enough for the amount of guests and floors on the hotel. Very small pool and limited gym equipment.
Alexandra, 3-night family trip
Verified Expedia guest review

8/10 Very good

Scott, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ok
Aman, 5-night trip
Verified Expedia guest review

8/10 Very good

Jamie, 3-night trip
Verified Hotels.com guest review