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Smart Cancun The Urban Oasis

4.0 star property
Hotel with outdoor pool, near Puerto Cancun Marina Town Center

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Photo gallery for Smart Cancun The Urban Oasis

Outdoor pool
Sports bar
Reception
Reception
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good
Smart Cancun The Urban Oasis offers an upscale retreat in Downtown Cancun, near Plaza 28. Take a refreshing dip in the outdoor pool, work out at the gym or savor local flavors at Bites restaurant. With free WiFi and helpful multilingual staff, this hotel provides comfort and convenience.

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Pool bar
  • Coffee shop/cafe
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Flat-screen TV
The current price is S$111
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Daily housekeeping
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 6 min walk - 0.5 km
  • Plaza 28 - 19 min walk - 1.6 km
  • Plaza Las Americas - 3 min drive - 2.9 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.4 km
  • Cancun Mall - 6 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive

Restaurants

  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬3 min walk
  • ‪Church's Chicken - ‬4 min walk
  • ‪Subway - ‬3 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Smart Cancun The Urban Oasis

When you stay at Smart Cancun The Urban Oasis, you'll be a short five-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features of this Mediterranean hotel include an outdoor pool, a poolside bar and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas (1-device limit)
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1985
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Mediterranean architecture

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bites – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.83 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of USD 8 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Also known as

Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Oasis Cancun
Smart Cancun by Oasis
Smart Cancun The Urban Oasis Hotel
Smart Cancun The Urban Oasis Cancun
Smart Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

Does Smart Cancun The Urban Oasis offer free cancellation for a full refund?

Yes, Smart Cancun The Urban Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Smart Cancun The Urban Oasis?

Yes, there's an outdoor pool.

Are pets allowed at Smart Cancun The Urban Oasis?

Sorry, pets aren't allowed.

Is parking offered on site at Smart Cancun The Urban Oasis?

Yes, there's free self parking.

What are the check-in and check-out times at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Smart Cancun The Urban Oasis?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.

What is there to do at Smart Cancun The Urban Oasis and nearby?

Smart Cancun The Urban Oasis has an outdoor pool and a fitness centre.

Are there restaurants at or near Smart Cancun The Urban Oasis?

Yes, there's an on-site restaurant, Bites.

What's the area around Smart Cancun The Urban Oasis like?

Smart Cancun The Urban Oasis is in Downtown Cancun, a short 6-minute walk from Las Palapas Park and 7 minutes' walk from Benito Juarez Municipal Building.

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Smart Cancun The Urban Oasis Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent stay!
This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast !
Gerry, 1-night trip

10/10 Exceptional

Great Stay
Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price!
Gerry, 3-night trip

10/10 Exceptional

Amazing breakfast
Amaizing the breakfast include
Fernando, 1-night trip

6/10 Good

Dated
Hotel rooms were very dated, stayed here about 6 years ago and it was much nicer then. Very loud hallways and disruptive people. Pool area was nice.
Tom, 13-night trip

8/10 Very good

loving Cancun
Close to many amenities, banks offices and Supermatkets. Pool area is just great for relaxing… great Oasis
Great pool area
Daniel, 1-night trip

10/10 Exceptional

The staff were exceptional. The rooms were excellent. The hotel was excellent. The food was amazing!!!
King, 1-night trip

10/10 Exceptional

Love the location and if you’re sightseeing is perfect all the buses stop here
Elizabeth, 4-night trip

10/10 Exceptional

The place is the best place
Simon, 4-night trip

6/10 Good

The property has to IMPROVE on MORNING BREAKFAST. I stayed for 5 days and ended up waiting for 30 min-45 min for basic amenities BREAD & essential items for breakfast. This delayed my entire planning. If I had to stay again, I will think or change to a different hotel because of Breakfast Buffet DELAYED service.
Govindarajan, 11-night trip

10/10 Exceptional

This place was perfect! Beautiful, clean and excellent staff. Loved the pool area! Great value for money.
Zashon, 3-night trip

8/10 Very good

Great place for a good price
Great place, an oasis of calm as advertised. The hotel district on the beach is now a zoo.Book online for the best deal with breakfast.
Alan, 1-night trip

6/10 Good

Not fresh
Receptionen area was nice and fresh but the rooms reflected something from the 80s, old, not fresh and smelled old. On top of that we got a room towards the road and it basically felt like we where sleeping on the road!
Lena, 2-night trip

2/10 Poor

The property is in downtown Cancun so accessible. the staff here is super rigid to accommodate anything. Any small request you make is not accommodated by the staff. The breakfast options are super limited and is very crowded unless you make an upgrade. There is no ramp to get your stroller up while entering the hotel. I'd avoid staying here again.
Sourab, 7-night trip

8/10 Very good

Great pool and restaurant area.

2/10 Poor

Terrible experience here
They did not have my reservation so they made me wait a long time late at night after a very long travel day. Then they wanted me to pay again, it was all so rude and then they finally found it. Room was kind of old and dirty and you can hear everyone above and below and children screaming in the hall all night. Good firm bed, but no blankets so it was freezing and I had to use a towel.
1-night trip

8/10 Very good

Very clean and beautiful place to stay
Olga, 1-night trip

8/10 Very good

i Love Cancun and the Urban Oasis
very well located, close to the main bus stops, banks, and shopping plazas around. pool area was just great, breakfast was always tasty, we will be back.
Daniel, 2-night trip

8/10 Very good

Nice pool - we'll stay again
Eytan, 2-night trip

10/10 Exceptional

Will back again for sure
The staff was very kind and the hotel is beautiful
Veronica, 1-night trip

10/10 Exceptional

Only problem not open wifi. Rest perfect
Naveed, 1-night trip

10/10 Exceptional

Excellent location and service!
Roxanna, 1-night trip

10/10 Exceptional

Love my stay here every one was very kind and helpful and the amenities are nice
Paola, 1-night trip

10/10 Exceptional

It was great - comfort, service, and especially the location.
4-night trip

10/10 Exceptional

Great
rolando, 1-night trip

2/10 Poor

All the bedding items were stinky. We were moved to another room upon request. Although, the new room was better, it still had some stinkiness. The laundry service was terrible. It took them three days to sent back our clothes. This is when we requested and reminded them of the issue several times. I can’t imagine how long they could’ve taken without acknowledging the issue. One thing that I liked about the property was that the breakfast was included. However, the service was not so great. Every other day, we needed to wait for either plates or cutlery for alteast 10-15 minutes. While booking for the hotel, it showed me 4 star property, however we didn’t get or felt like a 4 star property.
Snehkumar Rameshbhai, 7-night trip