Sheraton Waikiki

Photo gallery for Sheraton Waikiki

Primary image
2 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
View from room

Overview of Sheraton Waikiki

Sheraton Waikiki

4.0 star property
Upscale beach hotel with spa, near Waikiki Beach

8.8/10 Fabulous

1,372 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
2255 Kalakaua Ave, Honolulu, HI, 96815
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Valet parking
  • Self parking
  • Children's pool
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Waikiki
  • Waikiki Beach - 1 min walk
  • Royal Hawaiian Center - 2 min walk
  • Waikiki Beach Walk - 3 min walk
  • International Market Place - 5 min walk
  • Honolulu Zoo - 19 min walk
  • Ala Moana Center - 30 min walk
  • University of Hawaii at Manoa - 42 min walk
  • Hawaii Convention Center - 8 min drive
  • Ala Moana Beach Park - 10 min drive
  • Diamond Head - 16 min drive

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 14 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 32 min drive

About this property

Sheraton Waikiki

At Sheraton Waikiki, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Waikiki Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. Offering a beachfront location, RumFire serves Asian cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include 2 poolside bars, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the central location and comfortable guestrooms.

Languages

English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 1636 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are requested to provide their estimated arrival details in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Secured covered onsite self parking (USD 45 per day; includes in/out privileges)
  • Secured covered onsite valet parking (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Fitness classes
  • Canoe
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • 19 meeting rooms
  • Computer station
  • Conference space (26400 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Water sports equipment

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 35-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Lanai

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Khakara has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

RumFire - This beachfront restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Edge of Waikiki - This cocktail bar is located by the pool and specializes in Asian cuisine. Open daily.
Kai Market - Overlooking the ocean and pool, this restaurant serves breakfast and dinner. Open daily.
Hapas Pizza - Onsite restaurant. Open daily.
Honolulu Coffee Company - Onsite coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 49.54 per accommodation, per night
  • Resort fee inclusions:
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 35.00 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 120.0 per day

Parking

  • Covered self parking costs USD 45 per day with in/out privileges
  • Covered valet parking costs USD 55 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the swimming pool
  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

State tax ID - GE/TA-069-973-6064-01

Also known as

Sheraton Hotel Waikiki
Sheraton Waikiki
Waikiki Sheraton
Honolulu Sheraton
Sheraton Honolulu
Sheraton Hotel Honolulu
Sheraton Waikiki Hawaii/Honolulu
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu
Sheraton Waikiki Hotel
Sheraton
Sheraton Waikiki Hotel
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Not enough pool umbrellas!!!
Nice stay. Infinity pool a must if you don’t have kids. Biggest dissatisfaction was that fact there were only 4 free umbrellas. The rest were for rent at high fees. Needed at least 20 more umbrellas for amount of lounges. Needed to get in line at pool desk before opening at 8 am to try to get lounges with the stationary umbrellas.
ann, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lei, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

cheri, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felt like I was at a Japanese resort
Fantastic hotel with Japanese amenities. I.e. Toto Japanese toilet seat, bracelet room key, deep Japanese tub. Additionally, Hotel is centrally located. Walkable location.
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seyha, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Ken, 2-night trip
Verified Hotels.com guest review

8/10 Very good

brady, 4-night trip
Verified Hotels.com guest review

6/10 Good

I was pretty disappointed with this stay. Some of the staff were just
Brian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tina, 5-night family trip
Verified Hotels.com guest review