Comfort Inn Downtown Charleston - Charleston

Worn out hotel that is just sad. You get what you pay for. Honestly, I’ve been in worse but I did a through check for bed bugs upon arrival. Did not see any. This hotel is in need of a facelift. Minor improvements would go a long way.

I arrived at the hotel late in the evening. There was one desk clerk there and a line out the door of people wanting to check in. The clerk was trying to check people in, answer the phone and take care of the guest that had already registered but needed something else. While she kept her cool and was friendly, check in took almost an hour. When my turn came and I checked in the clerk informed me that there was a $10.00 parking fee. I questioned why I needed to pay $10.00 to park when the room was costing me almost $150.00 by the time that taxes and fees were added. She said it was valet parking. First, I can park my own vehicle and second, I was traveling by motorcycle so I told her that there was no way some kid was going to park my bike. She said that was fine that I could park it, but I still had to pay the $10.00. I think this is outrageous, this isn't the Hilton, this is a Comfort Inn and it would be a lot more comfortable if you were hit with so many fees. On a positive note, the room was clean and comfortable and the breakfast was good the next morning.

Traveling with my brother for eval at MUSC. Comfortable bed. Warm water in shower but no pressure. Had to stand next to the front of theshower to get wet and could not use much soap because of not being able to rinse it off.

Had to cancel caught a cold. I was not able to cancel, thought that was unfair

Many positives already mentioned. The buffet hot breakfast was amazing both days. The only negative I experienced was the water didn’t get as hot as I would like. Would also like a bathroom vent. Thanks

Came for a wedding and the hotel was located right next to it. Everyone we encountered from the staff was very polite. The hotel was clean and nicely decorated. It smelled good and vallet was a great option. I think $10 a night is s little too high.

The hotel staff was very friendly and helpful allowing us to check in early. Even though it was only 2 people, we booked and paid extra for a suite to socialize with other family members and that was very disappointing. The 2nd suite room was depressing. It had an old sofa, a lamp and TV....okay if you wanted to stick the kids in but that is about it but overall the room and bathroom were clean. The hot breakfast was good and again the staff was super accommodating and friendly. Also, it was a surprise that it is only valet parking @ $10. This is new since September. We have stayed here in the past. However, anyone going to the VA hospital across the road can offload and then park in the VA lot for free. Great convenient location if you are going to the VA Hospital but not if you are looking for a beautiful room with a view.

Overall the room was good. Did not know that you have to pay a $10 per night parking fee. They just started that in September per the clerk. So we parked across the street. We was still charged for it until we went back to clerk to see if the $10 charge on our card was for parking or for a hold on our card. She stated that it was parking. We told her that we parked across the street. She preceded to tell us we should have told her. We told her that we didn't know that we thought that the parking attendant would have told her. She said they don't have anything to do with that, but yet you are deducting our account for the parking. Needless to say that she was not a nice person. Other than that all was well.

Very relaxing

Excellent greeting at front desk and friendly staff! Weird that you cannot self park since it is a pretty small low to mid grade hotel, but valet was only $10 for the night so no biggie. The hotel lobby was very small but clean with complimentary lemonade and water and coffee. We did not eat the complimentary breakfast but it was what you would expect for a continental style. Not overly impressed with the room but it was clean and the bed was comfortable.