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Twinpalms Phuket

5 stars
106/46 Moo 3, Surin Beach RoadChoeng ThalePhuket83110Thailand, ‏‎800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Outstanding4.7 / 5
Pool
Great pool
Cleanliness
Clean
Service
Fantastic service
Beach
Beautiful beach
231See all 231 Hotels.com reviews
From 1,662 reviewsTripAdvisor Traveller Rating

Twinpalms Phuket

Hotel Info: 800 1205131

from S$185
  • Deluxe Room
  • Duplex Pool Suite
  • Deluxe Palm Room
  • Penthouse
  • Palm Suite
  • Grand Deluxe Palm Room

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is noon
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Resort fee included

Also known as

  • Phuket Twinpalms
  • Twinpalms
  • Twinpalms Phuket Hotel Thalang
  • Twinpalms Phuket Thalang
  • Twinpalms Phuket Hotel Choeng Thale
  • Twinpalms Phuket Choeng Thale

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Resort fee inclusions:

  • Pool access
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one way)

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Golfing nearby
  • Free pool cabanas
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 2126
  • Conference space size (meters) - 198
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 11
  • Year Built 2004
  • Designated smoking areas
  • Garden
  • Library

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

Dining

Oriental Spoon Grill - This restaurant specializes in Thai cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Pool Bar - This poolside restaurant specializes in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Palm Seaside Lounge & Bar - This seafood restaurant is located on the beach and specializes in seafood. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Twinpalms Phuket’s small print

Also known as

  • Phuket Twinpalms
  • Twinpalms
  • Twinpalms Phuket Hotel Thalang
  • Twinpalms Phuket Thalang
  • Twinpalms Phuket Hotel Choeng Thale
  • Twinpalms Phuket Choeng Thale

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Resort fee inclusions:

  • Pool access
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 231 reviews

Twinpalms Phuket
Outstanding5.0 / 5
Great relaxing place
Hotel and staff does everything right. Ambience, rooms, food, restaurants (hotel and beach), service... everything was spot on.
2 night romance trip
Twinpalms Phuket
Outstanding5.0 / 5
Great stay!
Perfect Hotel in Surin. The room was brand new and very spacious with all the comfort possible. Only one thing, bring your tooth brush or you'll have to pay for one. The hotel is perfect for a couple date. Breakfast is very good with plenty of choices, swimming pool warm and big with a small "river" passing in front of the premium's rooms (lagoon). Hotel staff helpful and cheerful. Hotel location is perfect at 5min walking to Surin beach. Was a great stay.
2 night romance trip
Twinpalms Phuket
Fair2.0 / 5
Bring your own repellent.
1) both of us knocked into the side tables by the bed because the room is so cramped. We stayed in room 76. 2) we were not given a introduction of the hotel upon check in. There were many facilities which we were not aware of. Do you know you can charter a yacht for a trip out? Nope, we were not told. 3) we asked for our floats to be inflated and the staff were unwilling to help, saying their pump doesn't fit. They pulled long faces but they did try, which was good effort by them. When we got back our floats, they were dusty and sandy 4) there were a lot of mosquitoes in the lobby!!! You would have thought they would provide mosquito repellent but no! You have to pay for them. The mosquito repellent was about 160thb which was obviously a scam to get us to buy it. 5) first hotel I've stayed in Thailand that doesn't provide free toothbrush. Really?! I've stayed in 2 star lodges in Bangkok and they provided toothbrush and toothpaste. And this hotel doesn't even provide basic necessity. 6) surroundings outside hotel is under major construction. There's a family mart outside which is convenient. Some eateries, 2 massage parlours, and the stretch along the beach with restaurants. 7) staff were not friendly. One would expect staff to be full of smiles, and be very helpful but no. Disappointing. 8) hotel is overrated. Will not ever stay here again.
2 night trip with friends
Twinpalms Phuket
Outstanding5.0 / 5
Great romantic getaway
Its a very nice place. stylish design, comfy athmosphere and very high quality breakfadt Buffet. We got a free upgrade and its was simply awesome
1 night romance trip
Twinpalms Phuket
Outstanding5.0 / 5
Went here for my hen weekend - was really well looked after and the whole group made to feel special. There wasn't enough twin bedrooms for all of us, but those that missed out got a room upgrade and a divider on the bed with 2 separate duvets. The hotel was also very accommodating with late check outs, allowing for different people leaving at different times. The pool has 24 hour access which isn't common in hotels and great after a night out! The staff did a good job of keeping people quiet who were using it late at night.
2 night trip with friends

See all reviews

Twinpalms Phuket

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