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Twinpalms Phuket

Photo gallery for Twinpalms Phuket

Outdoor pool, pool loungers
Property grounds
Minibar, in-room safe, desk, laptop workspace
3 restaurants, breakfast, lunch served; Thai cuisine

Overview of Twinpalms Phuket

Twinpalms Phuket

5.0 star property
Luxury resort with spa, near Surin Beach
9.4 out of 10 Exceptional
9.4/10 Exceptional

738 verified guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness centre
  • Children's pool
  • Beach bar
  • Pool bar
  • 24-hour room service
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Microwave
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Surin Beach - 3 min walk
  • Bang Tao Beach - 15 min walk
  • Kamala Beach - 41 min walk
  • Kalim Beach - 11 min drive
  • Patong Beach - 12 min drive
  • Jungceylon Shopping Center - 16 min drive
  • Nai Thon Beach - 16 min drive
  • Bangla Road - 17 min drive
  • Karon Beach - 20 min drive
  • Nai Yang Beach - 24 min drive
  • Central Festival Phuket Shopping Center - 22 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 32 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle


  • Wagyu Steakhouse - 5 min walk
  • The Smokaccia Laboratory - 9 min walk
  • Khun Yaa - 6 min walk
  • Love Love Bar & Restaurant - 8 min walk
  • Blue lagoon restaurant - 5 min walk

About this property

Twinpalms Phuket

Putting you in a great location, within a 15-minute walk of Surin Beach and Bang Tao Beach, Twinpalms Phuket offers an airport shuttle (available 24 hours) for THB 1500 per vehicle one-way. Guests can visit the spa to be pampered with massages, body wraps or facials, and Oriental Spoon, one of 3 restaurants, serves Thai cuisine and is open for breakfast. There's an outdoor pool and a beach bar, and in-room conveniences at this luxurious resort include fridges and microwaves. The pool and helpful staff get good marks from fellow travellers.


English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 97 units
  • Arranged over 2 floors


  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free on-site self-parking
  • Free on-site valet parking


  • Airport shuttle on request (available 24 hours a day)*


  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Free beach shuttle
  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2126 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers


  • 11 buildings/towers
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Reception hall


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Accessible airport shuttle

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the resort's full-service spa, Palm Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.


Oriental Spoon – This restaurant specialises in Thai cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Pool Bar – This poolside restaurant specialises in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Wagyu Steakhouse – On-site steakhouse. Reservations are required. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 765 per person
  • Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Phuket Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Twinpalms Phuket?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Twinpalms Phuket?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Twinpalms Phuket?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Twinpalms Phuket?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Twinpalms Phuket?
Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
What are the check-in and check-out times at Twinpalms Phuket?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Twinpalms Phuket and nearby?
Twinpalms Phuket has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Twinpalms Phuket?
Yes, there are 3 on-site restaurants, featuring Thai cuisine, pool views and poolside dining.
What's the area around Twinpalms Phuket like?
Twinpalms Phuket is a short 15-minute walk from Bang Tao Beach and 3 minutes' walk from Surin Beach.







Staff & service




Property conditions & facilities




10/10 Exceptional

SEJUN, 5-night trip
Verified guest review

10/10 Exceptional

Alieni, 4-night trip
Verified guest review

10/10 Exceptional

Malene Kulild, 5-night trip
Verified guest review

10/10 Exceptional

Khang Yee, 4-night trip
Verified guest review

10/10 Exceptional

The best of the best
Ariel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Leanne, 4-night trip
Verified guest review

6/10 Good

The property is in a great place near the beach within walking distance of the necessities (awesome food and foot massages). Unfortunately, there were some lapses in the service, which made our stay underwhelming. Housekeeping never wiped down counters and, for some reason, had an aversion to leaving toilet paper. On day four of our stay, I had to repeatedly call housekeeping to have a roll brought to our room. After the third call, I went to the front desk to make a request. As we reached crisis mode, I had to go to the fitness center to pinch a roll from their supply. The cleaners also failed to wipe down any of the countertops. Odd. The poolside restaurant was great, but there isn't a poolside drink service, so you'll need to roll off your lounge chair and walk to the bar. Not. huge deal, but if you're used to the Shangri La, it's a different experience. The decking around the pool is wood (what were they thinking), and it's rotting, so if you're in bare feet, getting splinters is next to guaranteed. Overall, a nice place that saw its best years a decade ago. 3 - 4 star at best.
Warren, 5-night romance trip
Verified Expedia guest review

6/10 Good

Christian, 7-night trip
Verified guest review

10/10 Exceptional

Atsushi, 3-night trip
Verified Expedia guest review

8/10 Very good

Surprised that the hotel did not provide lunch or dinner in the restaurant - it was breakfast only. Lunch you could get at the pool bar, dinner was room service or a minibus shuttle to a restaurant that the Hotel had a partnership with.
Verified Expedia guest review