6/10 Good
16 December 2024
Unfortunate timing!
Having spent 3 nights in a Fairfield Inn & Suites in Washington state, I was expecting more from the brand in Holland, MI. This seemed like an older facility, and had some odd smells. Unfortunately, there was a large group of youth hockey families sharing, or should I say, commandeering the space. When we came back to the hotel after an event in the area (about 10:30 pm), there was a large, boisterous and messy group of adults in the common area. We went to the drink counter to get some tea, and there were empty chip bags scattered all over the counter by the carafes. The group had clearly made themselves at home in the common area, but it communicated that those of us outside the group were not welcome. I realize this is not a direct reflection of the hotel, but it did create a less than pleasant experience for us.
Verified traveller
1-night trip
Verified Hotels.com guest review
