Memphis International Airport (MEM) - 38 min drive
Restaurants
Wendy's - 2 min drive
Subway - 3 min drive
8 oz Burger Bar-Horseshoe Casino - 7 min drive
Horseshoe Tunica - 6 min drive
Franks Pub And Grille - 3 min drive
About this property
SureStay Hotel by Best Western Robinsonville Tunica Resorts
SureStay Hotel by Best Western Robinsonville Tunica Resorts puts you within a 10-minute drive of Horseshoe Tunica Casino. Free perks include WiFi, self-parking and full breakfast daily between 6:30 AM and 9:30 AM. Fellow travellers say great things about the helpful staff.
Languages
English, Hindi
At a glance
Hotel size
80 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Shared microwave
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of USD 20 (subject to availability)
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Tunica
Best Western Tunica Resort
Best Western Tunica Resort Robinsonville
Best Western Tunica Robinsonville
Resort Tunica
Tunica Resort
Best Western Tunica Resort
EOD SureStay Hotel by Best Western Robinsonville Tunica
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Robinsonville Tunica Resorts?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Robinsonville Tunica Resorts?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Robinsonville Tunica Resorts?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 20 (subject to availability).
Is there an on-site casino at SureStay Hotel by Best Western Robinsonville Tunica Resorts?
No, this hotel doesn't have a casino, but Casino at Fitzgeralds Hotel (3-min drive) and Harrah's Tunica Casino (6-min drive) are both nearby.
SureStay Hotel by Best Western Robinsonville Tunica Resorts Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
4/10 Fair
13 December 2024
Not a great stay
They looked like they did a few upgrades to make it look ok but the fixtures were rusted, some did not work, the in room coffee pot did not work, shower was hot but the sink did not drain well. The breakfast was not good.
Bryan
Bryan, 2-night trip
Verified Hotels.com guest review
6/10 Good
8 November 2024
You get what you pay for!
This place had average accommodations. The room was close to the parking lot , which made it nice. We travel with bleach wipes, extra TP and Kleenex which is good because there were none in the room. On our second day, the only service we requested was for the room to be vacuumed and it wasn’t. Both days our room key did not work, had to ask for them to restock breakfast with an hour left to go before it closed. Overall, the price was right and the check in and checkout people were nice but we would probably not stay there again.
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
14 October 2024
When we got to our room i pulled the sheets back and the sheets were not clean . One of the lights were out and no phone in the room. I went to the desk and the desk clerk was nice he gave us another room. The room was ok . There was dirt behind the tv stand, wires hanging down from the ceiling. There was water just pouring out around the ring of the shower headThe hallway smelled like mold. We paid for 2 nights after the first night they deactivated my room key. I went to the desk the ckerj looked at my reservation and said oh you paid for 2 nights and reactivated the keys. The morning of checkout my cards were deactivated at 9 am when i went to the desk and asked if checkout was at 11 i was told yes and i asked why was my keys deactivated and i was told because the clock at the desk is a hour ahead.
Allison
Allison, 2-night trip
Verified Hotels.com guest review
2/10 Poor
14 October 2024
Amy
Amy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Quiet relaxing night
Easy check in and out. Courteous staff. Adequate free breakfast. Quiet location.
Rick
Rick, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 October 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Latriest
Latriest, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Latriest
Latriest, 1-night trip
Verified Hotels.com guest review
2/10 Poor
14 September 2024
Walking in to check in the man behind the counter was friendly and helpful. He did inform us of some trouble with the elevator and said if we had any trouble to let him know and would reset it. After we stepped off the elevator to go to our room it smelled very strongly of cigarettes and marijuana. There was a pile of boxes with trash next to the elevator doors when we stepped off as well. The room was okay, but the bathroom had a noticeable amount of hair on the floor behind the door. The toilet seat wasn’t cleaned very well so I wiped it down before using it. Overall I was disappointed in the cleanliness of the place but I guess you get what you pay for, it’s cheap for a reason. I wanted to leave but it was too late to find somewhere else to stay or we would have left.
Samantha
Samantha, 1-night family trip
Verified Expedia guest review
2/10 Poor
14 September 2024
Room was dirty breakfast was terrible no towels in room
Leroy
Leroy, 1-night romance trip
Verified Expedia guest review
6/10 Good
12 September 2024
The only reason we booked this place was they advertised they have a pool. When we arrived, the pool had been closed for over a week. They assigned us a room that we carried all our belongings to only to find out it was not yet cleaned by the maid. We went all the way back down and got another room assigned. Bathroom sink and bathtub drain slowly. Breakfast was poor.
david
david, 1-night romance trip
Verified Expedia guest review
4/10 Fair
2 September 2024
We stay in the hotel room, last Saturday 8/31, just for one night, the room was smelling like humidity, the A/C wasn’t working well, just cool air, the chairs cover of dust and the small refrigerator inside full of mold
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
26 August 2024
The lady that checked us in was nice but later in day started seeing roaches in room. Told the other person on duty they stated nothing they can do about that. So we left and asked for refund but nothing happened. So I recommend not to stay there
Vickie
Vickie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Latriest
Latriest, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 August 2024
Terrible smell terrible old smell. You can tell it use to be nice.
Shulundra
Shulundra, 1-night trip
Verified Expedia guest review
4/10 Fair
13 August 2024
Looked like the place was abandoned. Grass was really high outside. I had to change rooms as soon as I got there because TV was busted. The next room TV kept cutting off because of breaker. The sink was slow draining, and toilet would not flush properly. Oh, and the elevator was stuck. The front desk guy had to go in a room and hit some button to get it going again.
Lacey
Lacey, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
11 August 2024
The property outside needed mowed. We got to our room and the toilet was broken . We told staff and someone was suppose to fix and never did. No towels or washcloths , told staff, received three towels no wash cloths . Dirty washcloths left on shower rack . Furniture broken , . Just a start.
Sherry
Sherry, 1-night romance trip
Verified Expedia guest review
8/10 Very good
1 August 2024
Good location. Quit and comfortable
Nice clean hotel. Bed was comfortable. The continental breakfast was better than expected. The biscuits and gravy were an unexpected surprise. The casinos were only a short drive away. Though there was not much else in the area like places to eat. Easy check in and out
Rick
Rick, 1-night trip
Verified Hotels.com guest review
4/10 Fair
27 July 2024
Elevator quit working for a minute, there was stuff splashed down the elevator door and sticky stuff on the floor behind the trash also the hotel has a bad smell and bedding was damp feeling.
Bri
Bri, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Latriest
Latriest, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
20 July 2024
Price was cheap for a reason
Outdated, sheets and blankets had holes in them, greatly in need of a complete renovation. Should have been rated 5 out of 10. The site said it was 8.0 very good. We wish we would have read some of the recent reviews. The night guy was very helpful. The morning lady was lady acted like she didn’t want to be bothered from using her phone when we were checking out.