Novotel Cardiff Centre

4.0 star property
Hotel with spa, near Principality Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cardiff Centre

Lobby
Bar (on property)
Sports facility
Breakfast, lunch and dinner served
Building design

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 11 meeting rooms
  • Airport shuttle
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is S$116
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT

What's nearby

  • Cardiff International Arena - 7 min walk - 0.6 km
  • St. David's - 14 min walk - 1.2 km
  • Principality Stadium - 17 min walk - 1.5 km
  • Cardiff Castle - 18 min walk - 1.5 km
  • Wales Millennium Centre - 19 min walk - 1.6 km

Getting around

  • Cardiff International Airport (CWL) - 31 min drive
  • Bristol International Airport (BRS) - 78 min drive
  • Cardiff Queen Street Station - 11 min walk
  • Cardiff Central Station - 14 min walk
  • Cardiff (CFW-Cardiff Train Station) - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪The Grazing Shed - ‬9 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk

About this property

Novotel Cardiff Centre

At Novotel Cardiff Centre, you'll be a short five-minute drive from Cardiff Bay and Cardiff Castle. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the pool and helpful staff.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 138 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured on-site self-parking (GBP 10.00 per night)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • 11 meeting rooms
  • Conference centre (2259 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool
  • Full-service spa
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.00 per person
  • Airport shuttle service is offered for an extra charge of GBP 30 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per stay

Parking

  • Secured self-parking costs GBP 10.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 16 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Does Novotel Cardiff Centre offer free cancellation for a full refund?
Yes, Novotel Cardiff Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Cardiff Centre?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Novotel Cardiff Centre?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Cardiff Centre?
Yes. Self-parking costs GBP 10.00 per night. Electric car charging is available.
Is an airport shuttle service offered by Novotel Cardiff Centre?
Yes, an airport shuttle is available. The charge is GBP 30 per vehicle one-way.
What are the check-in and check-out times at Novotel Cardiff Centre?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Cardiff Centre?
No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.
What is there to do at Novotel Cardiff Centre and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Cardiff Centre also has a health club and a garden.
Are there restaurants at or near Novotel Cardiff Centre?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel Cardiff Centre like?
Novotel Cardiff Centre is a short 17-minute walk from Principality Stadium and 18 minutes' walk from Cardiff Castle. Travellers recommend the hotel for its walkable location.

Novotel Cardiff Centre Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

6/10 Good

Would not come back...
On arrival to the hotel we found the foyer quite untidy but were welcomed by a friendly gentleman at reception. The corridor leading to the room looked like it was last painted 20 years ago, and the overall feel was that the hotel was very outdated. Our room was comfortable and clean, however we discovered that there must have been some kind of leak coming from the bathroom as the carpet by the bathroom door was soaked! we stepped in it a few times and werent sure what it was but when i mentioned it to the reception staff he wasn't surprised at all! That room should not have been in use! He offered us a free car park as a good will gesture... The leisure club could also do with some renovation as the hut tub really smelled of damp, and changing rooms should be cleaned more often as the floor was full of hair! On a plus side, the breakfast was tasty, the restaurant clean and staff very pleasant, although there was no fried egg on offer. Unfortunately, I would not stay there again.
Julia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff were friendly. Convenient location. The room was comfortable and clean. Enjoyed the swimming pool. Breakfast was tasty (but a little over-priced). We would stay again.
1-night trip
Verified Hotels.com guest review

8/10 Very good

A little tight for a family of four - next time we would definitely book 2 rooms. The bathroom was a little rundown and looked like it could do with a refurb. Lovely breakfast and great value
rachel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Warren, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Standards are slipping.
Although my room was clean it was dated. I payed for an upgraded room however I did not have a coffee machine in my room neither did I have cans of water in the fridge. Whenever I am away for business I always choose a hotel with gym and spa facilities whenever I’m in Cardiff I always choose this hotel because of the facilities. However, The last two times service has been slow at the front desk, occasionally rude at the bar and the sauna is never working/on first thing on the morning when I’m looking to use it.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Number of people on the booking
I booked a double room with breakfast but only my name as the booker was on the room so they had it down as single occupancy and I had to pay extra for another breakfast.
Maria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
No remote control in room on arrival did notify staff twice in evening only delivered on morning of departure after notifying for 3rd time. Waiter staff so accommodating and friendly to children.
Danielle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quick trip to cardiff
Lovely hotel. Professional and friendly staff. Bed very comfortable. Great breakfast. Easy walk to town.
Ingrid, 1-night trip
Verified Hotels.com guest review

6/10 Good

Unfortunately the room was missing a bed for a children. Given an extra room after 5 hours of waiting for a sofa bed. Woken up in night to people checking in the extra room!!
Hannah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Irena, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1 night stay
Front of house staff not overly friendly, room outdated, toilet handle needed pumping to flush the toilet, the shower doesnt get hot but suddenyly goes cold. Barely any of the TV channels worked. Very noisy neighbours as our room joined on to another room via a door. The pull out sofa bed was not great due to the mattress not properly fitting and tilted backward. Friendly staff at breakfast, and the breakfast was great.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Used to be great
All very worn and faded. We’ve been staying here for years. Overdue for a refurbishment
Gary, 1-night trip
Verified Hotels.com guest review

6/10 Good

Standard rooms are very basic
Standard rooms are very basic and need refurbishment, its a short walk to the to the centre of town but to return late at night my wife did not feel the safe as route is via a bridge and not particularly well lighted side street and hotel entrace is arround the back via the hotel car park, there is no entrance from the main road. Also there was a smell of sewage in the car park that could also be smelt in the hotel bar area. For the price there are more modern options in the centre of town that we would choose if we were to stay in Cardiff in the future.
LEE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Courtney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Uqbah, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A night in Cardiff
went to Cardiff to watch a show, booked Novotel Cardiff Centre, hotel was great, room was very spacious, lovely bar downstairs, also breakfast was excellent, i would stay again.
PETER, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Linsey, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Unfriendly reception
The first they gave us the room in 1st floor, crowd area and room air conditioning os not working, also there is area which is under construction barrier right opposite our room. And then the other day, elevator showing 1st floor inaccessible…whats the point they gave 1st rooms to guest? They did change room for us but request us to switch the coach into the bed by ourselves which made us uncomfortable to do it.. a bit unfriendly to a customer.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ioan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

K, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in good location. pet friendly.
The hotel staff were kind and helpful. We paid extra to bring our dog. The dog was allowed in the bar area which was good as it meant we could have a drink as dog could not be left on her own in room. There was lots of parking including electric chargers. The parking was £10 for 24 hours. All in all a good stay and would recommend the hotel.
1-night family trip
Verified Hotels.com guest review