Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
What's nearby
Cardiff International Arena - 7 min walk - 0.6 km
St. David's - 14 min walk - 1.2 km
Principality Stadium - 17 min walk - 1.5 km
Cardiff Castle - 18 min walk - 1.5 km
Wales Millennium Centre - 19 min walk - 1.6 km
Getting around
Cardiff International Airport (CWL) - 31 min drive
Bristol International Airport (BRS) - 78 min drive
Cardiff Queen Street Station - 11 min walk
Cardiff Central Station - 14 min walk
Cardiff (CFW-Cardiff Train Station) - 14 min walk
Airport shuttle (surcharge)
Restaurants
Bru Coffee & Gelato - 9 min walk
YO! Sushi - 9 min walk
The Place to Eat in John Lewis - 10 min walk
The Grazing Shed - 9 min walk
Espresso Bar - John Lewis - 10 min walk
About this property
Novotel Cardiff Centre
At Novotel Cardiff Centre, you'll be a short five-minute drive from Cardiff Bay and Cardiff Castle. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the pool and helpful staff.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured on-site self-parking (GBP 10.00 per night)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golfing nearby
Working away
11 meeting rooms
Conference centre (2259 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Health club
An indoor pool
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Assistive listening devices available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18.00 per person
Airport shuttle service is offered for an extra charge of GBP 30 per vehicle (one-way)
Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Parking
Secured self-parking costs GBP 10.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff
Frequently asked questions
Does Novotel Cardiff Centre offer free cancellation for a full refund?
Yes, Novotel Cardiff Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Cardiff Centre?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Novotel Cardiff Centre?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Cardiff Centre?
Yes. Self-parking costs GBP 10.00 per night. Electric car charging is available.
Is an airport shuttle service offered by Novotel Cardiff Centre?
Yes, an airport shuttle is available. The charge is GBP 30 per vehicle one-way.
What are the check-in and check-out times at Novotel Cardiff Centre?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Cardiff Centre?
No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.
What is there to do at Novotel Cardiff Centre and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Cardiff Centre also has a health club and a garden.
Are there restaurants at or near Novotel Cardiff Centre?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel Cardiff Centre like?
Novotel Cardiff Centre is a short 17-minute walk from Principality Stadium and 18 minutes' walk from Cardiff Castle. Travellers recommend the hotel for its walkable location.
Novotel Cardiff Centre Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
21 November 2024
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
6/10 Good
19 November 2024
Would not come back...
On arrival to the hotel we found the foyer quite untidy but were welcomed by a friendly gentleman at reception. The corridor leading to the room looked like it was last painted 20 years ago, and the overall feel was that the hotel was very outdated. Our room was comfortable and clean, however we discovered that there must have been some kind of leak coming from the bathroom as the carpet by the bathroom door was soaked! we stepped in it a few times and werent sure what it was but when i mentioned it to the reception staff he wasn't surprised at all! That room should not have been in use! He offered us a free car park as a good will gesture... The leisure club could also do with some renovation as the hut tub really smelled of damp, and changing rooms should be cleaned more often as the floor was full of hair! On a plus side, the breakfast was tasty, the restaurant clean and staff very pleasant, although there was no fried egg on offer. Unfortunately, I would not stay there again.
Julia
Julia, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Staff were friendly. Convenient location. The room was comfortable and clean. Enjoyed the swimming pool. Breakfast was tasty (but a little over-priced). We would stay again.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
A little tight for a family of four - next time we would definitely book 2 rooms. The bathroom was a little rundown and looked like it could do with a refurb. Lovely breakfast and great value
rachel
rachel, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Dan
Dan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
Warren
Warren, 3-night trip
Verified Hotels.com guest review
4/10 Fair
10 November 2024
Standards are slipping.
Although my room was clean it was dated. I payed for an upgraded room however I did not have a coffee machine in my room neither did I have cans of water in the fridge. Whenever I am away for business I always choose a hotel with gym and spa facilities whenever I’m in Cardiff I always choose this hotel because of the facilities. However, The last two times service has been slow at the front desk, occasionally rude at the bar and the sauna is never working/on first thing on the morning when I’m looking to use it.
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Number of people on the booking
I booked a double room with breakfast but only my name as the booker was on the room so they had it down as single occupancy and I had to pay extra for another breakfast.
Maria
Maria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Good stay
No remote control in room on arrival did notify staff twice in evening only delivered on morning of departure after notifying for 3rd time. Waiter staff so accommodating and friendly to children.
Danielle
Danielle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Quick trip to cardiff
Lovely hotel. Professional and friendly staff. Bed very comfortable. Great breakfast. Easy walk to town.
Ingrid
Ingrid, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Unfortunately the room was missing a bed for a children. Given an extra room after 5 hours of waiting for a sofa bed. Woken up in night to people checking in the extra room!!
Hannah
Hannah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Irena
Irena, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
2 November 2024
1 night stay
Front of house staff not overly friendly, room outdated, toilet handle needed pumping to flush the toilet, the shower doesnt get hot but suddenyly goes cold. Barely any of the TV channels worked. Very noisy neighbours as our room joined on to another room via a door. The pull out sofa bed was not great due to the mattress not properly fitting and tilted backward. Friendly staff at breakfast, and the breakfast was great.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
2 November 2024
Used to be great
All very worn and faded. We’ve been staying here for years. Overdue for a refurbishment
Gary
Gary, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 October 2024
Standard rooms are very basic
Standard rooms are very basic and need refurbishment, its a short walk to the to the centre of town but to return late at night my wife did not feel the safe as route is via a bridge and not particularly well lighted side street and hotel entrace is arround the back via the hotel car park, there is no entrance from the main road. Also there was a smell of sewage in the car park that could also be smelt in the hotel bar area. For the price there are more modern options in the centre of town that we would choose if we were to stay in Cardiff in the future.
LEE
LEE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Courtney
Courtney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Uqbah
Uqbah, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
A night in Cardiff
went to Cardiff to watch a show, booked Novotel Cardiff Centre, hotel was great, room was very spacious, lovely bar downstairs, also breakfast was excellent, i would stay again.
PETER
PETER, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Linsey
Linsey, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Unfriendly reception
The first they gave us the room in 1st floor, crowd area and room air conditioning os not working, also there is area which is under construction barrier right opposite our room. And then the other day, elevator showing 1st floor inaccessible…whats the point they gave 1st rooms to guest?
They did change room for us but request us to switch the coach into the bed by ourselves which made us uncomfortable to do it.. a bit unfriendly to a customer.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Ioan
Ioan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
K
K, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Great hotel in good location. pet friendly.
The hotel staff were kind and helpful. We paid extra to bring our dog. The dog was allowed in the bar area which was good as it meant we could have a drink as dog could not be left on her own in room.
There was lots of parking including electric chargers. The parking was £10 for 24 hours. All in all a good stay and would recommend the hotel.