10/10 Exceptional
28 February 2025
World class 5-star stay - Highly Recommended
This is a bonafide five-star hotel and probably one of our best hotels we ever stayed at. We normally aim for O&O, Rosewood and Four Seasons and sometimes Mandarin Oriental and this is a top 5 in the world for us.
The food is world-class and service is impeccable and we actually extended our stay with an additional 5 days and rebooked our flights back to Europe. One in the family haven’t been feeling well for a few days and the entire hotel and staff is helpful to accommodating our needs and “bending” the rules in the right way to ensure as smooth experience as possible despite the situation. We were also fans of the Guerlain Spa that was classy all the way. The staff have a high awareness of our dietary expectations and limitations from the day of arrival and through out our stay.
We highly recommend this to families who wishes a smooth vacation with great food and world-class service. We think the Ocean Front Rooms are value for money and the terrace rooms are also the best.
Verified traveller
7-night trip
