Guests
All properties in Santa Lucía Milpas Altas, Sacatepequez, Guatemala

Hotel Hacienda Los Volcanes

3.5-star hotel in Santa Lucía Milpas Altas with restaurant and conference center

  • Free local cuisine breakfast, free WiFi, and free parking

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Deluxe Double Room, 2 Queen Beds, Garden View - Bathroom
  • Exterior
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 17.
1 / 17Lobby Sitting Area
Car. de San Lucas a Barcenas Granja 37, Santa Lucía Milpas Altas, Guatemala
10.0.Exceptional.
  • Great place!!! Peacefull clean secured and good breakfast!!!

    Apr 4, 2021

  • The place was awesome. Good service. The weather was nice and the room with the terrace…

    Dec 6, 2019

See all 4 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer

Property highlights

Main amenities

  • 12 shared guestrooms
  • Daily housekeeping
  • Restaurant
  • Conference center
  • Airport pick-up service
  • Terrace

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace

What’s around

  • Central Park - 7.2 mi / 11.6 km
  • Antigua Guatemala Cathedral - 7.3 mi / 11.7 km
  • Santa Catalina Arch - 7.3 mi / 11.7 km
  • La Merced Church - 7.4 mi / 11.9 km
  • Antigua Market - 7.6 mi / 12.2 km
  • Volcan de Agua - 12.8 mi / 20.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room, 1 King Bed, Mountain View
  • Deluxe Double Room, 2 Queen Beds, Garden View

What’s around

Landmarks

  • Central Park - 7.2 mi / 11.6 km
  • Antigua Guatemala Cathedral - 7.3 mi / 11.7 km
  • Santa Catalina Arch - 7.3 mi / 11.7 km
  • La Merced Church - 7.4 mi / 11.9 km
  • Antigua Market - 7.6 mi / 12.2 km
  • Volcan de Agua - 12.8 mi / 20.7 km

Getting around

  • La Aurora Intl. Airport (GUA) - 54 min drive
  • Airport pick-up service
map
See on map
Car. de San Lucas a Barcenas Granja 37, Santa Lucía Milpas Altas, Guatemala

At a glance

Hotel size

  • This hotel has 12 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • Number of meeting rooms - 300
  • Conference space
  • Conference space size (feet) - 2863
  • Conference space size (meters) - 266
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Yard
  • Individually decorated
  • Individually furnished

Freshen up

  • Shower only
  • Hair dryer

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Dining

Hacienda Los Volcanes - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per person

Children & extra bedsPay at property

  • Rollaway beds are available for USD 25.0 per day
  • Airport shuttle service for children up to age 12 costs USD 10

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • HOTEL HACIENDA LOS VOLCANES Hotel San Mateo Milpas Altas
  • Hotel Hacienda Los Volcanes Hotel
  • Hotel Hacienda Los Volcanes Santa Lucía Milpas Altas
  • Hotel Hacienda Los Volcanes Hotel Santa Lucía Milpas Altas
  • HOTEL HACIENDA LOS VOLCANES Hotel
  • HOTEL HACIENDA LOS VOLCANES San Mateo Milpas Altas
  • Hacienda Los Volcanes
  • Hacienda Los Volcanes

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Hacienda Los Volcanes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1:00 PM.
  • Yes, Hacienda Los Volcanes offers local and international cuisine. Nearby restaurants include Pollo Super Rapidito (2.9 mi), Guateburger (3.1 mi), and Pollo Granjero (3.1 mi).
  • Yes, a shuttle from the airport to the hotel is available. The charge is USD 10 per person.
  • Hotel Hacienda Los Volcanes has a picnic area and a garden.
10.0.Exceptional.
  • 10.0.Exceptional

    nills, 3 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2 night trip, Jan 10, 2020

    Verified Expedia guest review

See all 4 reviews