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Mercure Jakarta Simatupang - CHSE Certified

Photo gallery for Mercure Jakarta Simatupang - CHSE Certified

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Suite, 1 King Bed | 8 bedrooms, minibar, in-room safe, desk

Overview of Mercure Jakarta Simatupang - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Jakarta Simatupang - CHSE Certified

4.0 star property
4-star hotel with 2 bars/lounges, near Cilandak Town Square

8.4/10 Very good

199 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$59
Price available on 27/03/2023
Map
Jl R A Kartini No 18, Lebak Bulus, Jakarta, Jakarta, 12440

Guests rated this location 6.9/10

Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
For families
  • Free cots/infant beds
  • Children's pool
  • 8 bedrooms
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Cilandak
  • Gelora Bung Karno Stadium - 11 min drive
  • Taman Mini Indonesia Indah - 27 min drive
  • Grand Indonesia Shopping Mall - 42 min drive
  • Aeon Mall BSD City - 35 min drive

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 42 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 42 min drive
  • Pondok Betung Station - 5 min drive
  • Jakarta Kebayoran Station - 7 min drive
  • Pondok Ranji Station - 7 min drive
  • Lebak Bulus Grab Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Cuppa Coffee Inc - 3 min walk
  • Karumba - 4 min walk
  • HokBen - 4 min walk
  • Graffiti Restaurant - 5 min walk
  • Lobby Lounge - 4 min walk
Map

About this property

Mercure Jakarta Simatupang - CHSE Certified

A great choice for a stay in Jakarta, Mercure Jakarta Simatupang - CHSE Certified features a rooftop terrace and offers an airport shuttle (available 24 hours) for IDR 399000 per vehicle. Guests can indulge in massages and enjoy international cuisine at Biztro Graffiti, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers like the helpful staff and breakfast. The property is only a short walk to public transportation: Lebak Bulus Grab Station is 8 minutes away.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • 8 bedrooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Biztro Graffiti – This bistro specialises in international cuisine and serves breakfast, lunch and dinner.
MnM Lobby Lounge – This lobby lounge only serves light fare.
Karumba Rooftop Rum Bar – This poolside rooftop bar specialises in international cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 157.30 per person
  • Airport shuttle service is offered for an extra charge of IDR 399000 per vehicle (one-way. Maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Jakarta Mercure
Jakarta Simatupang
Mercure Jakarta
Mercure Jakarta Simatupang
Mercure Simatupang
Mercure Simatupang Hotel
Mercure Simatupang Hotel Jakarta
Mercure Simatupang Jakarta
Simatupang
Simatupang Jakarta
Mercure Jakarta Simatupang Hotel
Mercure Jakarta Simatupang
Mercure Jakarta Simatupang CHSE Certified
Mercure Jakarta Simatupang - CHSE Certified Hotel
Mercure Jakarta Simatupang - CHSE Certified Jakarta
Mercure Jakarta Simatupang - CHSE Certified Hotel Jakarta

Frequently asked questions

Does Mercure Jakarta Simatupang - CHSE Certified offer free cancellation for a full refund?
Yes, Mercure Jakarta Simatupang - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Jakarta Simatupang - CHSE Certified?
As of 25 March 2023, prices found for a 1-night stay for 2 adults at Mercure Jakarta Simatupang - CHSE Certified on 27 March 2023 start from S$59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Jakarta Simatupang - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Jakarta Simatupang - CHSE Certified?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Mercure Jakarta Simatupang - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Jakarta Simatupang - CHSE Certified?
Yes, there's free self parking.
Is an airport shuttle service offered by Mercure Jakarta Simatupang - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 399000 per vehicle one-way.
What are the check-in and check-out times at Mercure Jakarta Simatupang - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Mercure Jakarta Simatupang - CHSE Certified and nearby?
Mercure Jakarta Simatupang - CHSE Certified has 2 bars and an outdoor pool, as well as a 24-hour fitness centre and spa services.
Are there restaurants at or near Mercure Jakarta Simatupang - CHSE Certified?
Yes, Biztro Graffiti offers al fresco dining and international cuisine.
What's the area around Mercure Jakarta Simatupang - CHSE Certified like?
Mercure Jakarta Simatupang - CHSE Certified is in Cilandak, a short 8-minute walk from Lebak Bulus Grab Station. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

wake up!
have been before. arrived late night - asked the desk staff for an early morning call (flight to catch). the person understood and pressed some buttons and confirmed. No one woke me - luckily i set my phone alarm. this should NOT happen
clive, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

very good
Dorron, 1-night trip
Verified Expedia guest review

6/10 Good

Was disappointed this time round. Round was 817, the flooring at the toilet entrance was in bad shape, which could injure someone. The shower pressure was very low and the room has a smell when I entered
LIANGYOU, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Tanty, 2-night trip
Verified Hotels.com guest review

4/10 Fair

We booked a non smoking room. Although the room had been upgraded and claimed as a non smoking room, but the it still smelt in the room and in the lift.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Close to highway. Less traffic jams Excellent service. Clean and comfortable rooms. Were not affected by floods. Good local cuisine.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

It was great and comfy
Cyrus, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Andre, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Will be back!
Stayed 4 nights. Good variety and quality for buffet breakfast. Great location near to Pondok Indah Mall and friendly service. The grilled oxtail at the restaurant is also excellent!
4-night business trip
Verified Hotels.com guest review