2/10 Poor
9 October 2023
The package was sold with a pool being taken out of service. There was also construction to repair a pool and build a pool. I allready paid for the trip and didn’t have enough funds to book a second trip. So I went hoping for the best. The beach is tiny and is there are gangs running an unsafe seafood experience. They rented a seafood to me without the plug in it hoping I would sink it it took on water and thankfully I am a mechanic and have been on the ocean my whole life I was able to beach the seafood before it sank. In Mexico if you sink it you end up in jail until you pay for it. There were also massive rocks outside the hotel with large rocks if I had sunk outside the hotel a life could have been lost. The hotel staff had known that there were problems with these guys outside of there hotel and still let them do business there. I would not book an experience or package in Acapulco again on Expedia they don’t vet the hotels or businesses and somebody could lose a life. I want a refund.
JASON
JASON, 4-night trip
Verified Expedia guest review
