The Bascom Center for the Visual Arts - 8 min walk
Highlands Country Club - 2 min drive
Bridal Veil Falls - 4 min drive
Dry Falls - 6 min drive
Getting around
Asheville Regional Airport (AVL) - 84 min drive
Greenville, SC (GSP-Greenville-Spartanburg Intl.) - 119 min drive
Restaurants
The Ugly Dog Pub - 9 min walk
Wildcat Cliffs Country Club - 11 min drive
Old Edwards Club - 13 min drive
Rib Shack - 11 min walk
Buck's Coffee Cafe - 9 min walk
About this property
Trailborn Highlands
When visiting Highlands, Trailborn Highlands is a great choice to consider. Guests can indulge in spa services, and Highland Supper Club serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
63 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in reception
Spa services
Banquet hall
Firepit
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible registration desk
Deep-pile carpet in room
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Highland Supper Club – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per accommodation (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands
Frequently asked questions
Does Trailborn Highlands offer free cancellation for a full refund?
Yes, Trailborn Highlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Trailborn Highlands?
Yes, dogs are welcome. There's a charge of USD 35 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Trailborn Highlands?
Yes, there's free self parking.
What are the check-in and check-out times at Trailborn Highlands?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Trailborn Highlands and nearby?
Trailborn Highlands has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Trailborn Highlands?
Yes, there's an on-site restaurant, Highland Supper Club.
What's the area around Trailborn Highlands like?
Trailborn Highlands is a short 1-minute walk from Nantahala National Forest and 8 minutes' walk from The Bascom Center for the Visual Arts. Travellers love the hotel's prime location.
Trailborn Highlands Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
28 January 2025
Cynthia
Cynthia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 January 2025
Anniversary weekend
My husband and I visited for an Anniversary weekend. It was close to trails and hiking while being adjacent to downtown Highlands. Loved how environmentally conscious they are.
Kimberly
Kimberly, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 January 2025
Outstanding!
Vincent
Vincent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Randy
Randy, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Great spot for family, couples, or groups!
Excellent stay for a wedding in town; the room was cozy and well-appointed. Loved the little touches like the gas logs (easy to use!), the tea, the bathrobes. The bed was incredibly comfy and the room felt clean as a whistle.
We'll be back!
Melissa
Melissa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Harper
Harper, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Mary
Mary, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
8 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Trailborn is a win.
This is a fabulous property. Love the common areas and the quality of the snacks/tea offered. Have done a great job overhauling the space but keeping its original soul. Comfortable, well appointed and not at all fussy. Would absolutely return.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Douglas
Douglas, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
We reserved a garden king with fireplace and were placed in a dog friendly king looking at the parking lot. the room smelled like dog urine. No other rooms left for that night but were moved to another alternate room, double no fireplace.
Staff was friendly. The outdoor area/firepit is a nice place to gather and meet others. The Nordic Spa was not working so we could not enjoy that. Restaurant and Bar will open Jan 2025 we were told.
natalie
natalie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
guy
guy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Fresh, modern Hotel
Newly renovated hotel, very comfortable and great location. Plenty of amenities which lead to a wonderful visit to the HIghlands. Will be back for sure.
Cushing
Cushing, 2-night business trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
Disappointed.
The reason for my review:
Beware - they actively overbook the balcony rooms (happened to myself and at least one other group that I am aware of). And as your check in day is within the window of no cancel/refund you will be ushered to a standard room with no refund for the price difference.
Of note: We were offered an available “garden room” as a consolation, but upon opening the door we were taken aback with a strong urine smell.
This headache has required multiple trips to the front desk and now multiple calls to hotels.com customer service all with me still stuck with paying the higher room rate per night.
Other than overbooking:
The rooms do look like the pictures… but the rear of the hotel (which is where the garden and balcony rooms are located) overlook the parking lot and the common areas which provides limited privacy and car hood views unlike the pictures imply.
The staff was nice, but they are obviously working through staff, system, and process hiccups (issues) as a recently opened hotel.
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
It's a great upgrade from the previous property owner. A little bit further from town, but I walked and rode the property bikes each time I went to Highlands. The staff was very helpful. Very clean property. I'm glad I stayed there.
Alan
Alan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 November 2024
Had a nice stay and would stay again!
Matthew
Matthew, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 November 2024
Trailborn was awesome staff, awesome location, awesome room. 10/10 recommend.
Haley
Haley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Mitchell
Mitchell, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Love it! Location is great! Love the many common areas. I highly recommend it.
Nancy
Nancy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 October 2024
The hotel was amazing. The staff was friendly and accommodating. it was a plus that they are pet friendly. The ambience when you walked in was very welcoming. From the Twinkling lights outside and the Cozy fire pit, I am definitely coming back and would recommend this hotel to anyone.
Kathy
Kathy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 October 2024
Leon
Leon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
We enjoyed our stay very much! The property was so nice and clean and the staff was exceptional. Loved the mid century style. Great location.
Karen
Karen, 2-night family trip
Verified Expedia guest review
8/10 Very good
24 September 2024
Steven
Steven, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
In Highlands for the weekend. Lovely property within walking distance of the Main Street.