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Holiday Inn Portland-By the Bay, an IHG Hotel

3-star hotel with 2 restaurants, near Cross Insurance Arena

  • Free WiFi
From
S$154

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  • Indoor Pool
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1 / 48Guest Room
8.4.Very good.
  • Great location, hotel is starting to age, work being done on upper floors, but…

    Feb 12, 2021

  • Rooms are dated, but not terribly banged up. Renovations seem to be in progress. I…

    Feb 2, 2021

See all 710 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 239 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Downtown Portland
  • Cross Insurance Arena - 4 min walk
  • Charles Q. Clapp House - 1 min walk
  • Portland Museum of Art - 2 min walk
  • McLellan-Sweat Mansion - 2 min walk
  • Children's Museum of Maine - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Bay View
  • Room, 1 King Bed, Non Smoking, Bay View
  • Room, 2 Double Beds, Non Smoking (Upgraded)
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Upgraded)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Location

  • In Downtown Portland
  • Cross Insurance Arena - 4 min walk
  • Charles Q. Clapp House - 1 min walk

What’s around

Landmarks

  • In Downtown Portland
  • Cross Insurance Arena - 4 min walk
  • Charles Q. Clapp House - 1 min walk
  • Portland Museum of Art - 2 min walk
  • McLellan-Sweat Mansion - 2 min walk
  • Children's Museum of Maine - 3 min walk
  • Children's Museum and Theatre of Maine - 3 min walk
  • Space Gallery - 4 min walk
  • Maine College of Art - 4 min walk
  • Port City Music Hall - 5 min walk
  • Museum of African Culture - 5 min walk

Getting around

  • Portland Intl. Jetport Airport (PWM) - 12 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 47 min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) - 40 min drive
  • Portland Transportation Center - 6 min drive
  • Freeport Station - 19 min drive
  • Saco Transportation Center - 20 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Free ferry terminal shuttle
  • Free cruise terminal shuttle

At a glance

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-1 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 6:30 AM to 9:00 PM
  • Free train station shuttle from 6:30 AM to 9:00 PM
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle

Parking

  • Covered onsite self parking (USD 10 per day; includes in/out privileges)
  • Covered onsite valet parking (USD 10 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Indoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Sauna
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Use of nearby fitness center (discount)

Working away

  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Port of Call Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Level 5 Bar & Restaurant - Overlooking the ocean, this rooftop bar specializes in American cuisine and serves dinner and light fare. Open select days.

Small print

Also known as

  • Holiday Inn Hotel Portland-By Bay
  • Holiday Inn Portland By the Bay
  • Holiday Inn Portland-By the Bay, an IHG Hotel Hotel
  • Holiday Inn Portland-By the Bay, an IHG Hotel Portland
  • Holiday Inn Portland-By the Bay, an IHG Hotel Hotel Portland
  • Holiday Inn Portland-By Bay
  • Holiday Inn Portland-By Bay Hotel
  • Portland By The Bay, An Ihg

Optional extras

Covered self parking costs USD 10 per day with in/out privileges

Covered valet parking costs USD 10 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Breakfast costs between USD 6 and USD 16 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 11:00 PM.

Parking height restrictions apply.

Guests must contact this property in advance to reserve onsite parking.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Portland-By the Bay, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs USD 10 per day. Valet parking costs USD 10 per day. Parking spots may be limited. RV/bus/truck parking is available.

  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

  • Sorry, pets aren't allowed, but service animals are welcome.

  • You can check in from 3:00 PM - 1 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

  • Yes, there are 2 onsite restaurants, featuring American cuisine and ocean views. Nearby restaurants include Emilitsa (3-min walk), Green Elephant (3-min walk), and Five Fifty-Five (3-min walk).

  • Yes, a free airport shuttle is available from 6:30 AM to 9:00 PM on request.

  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.
8.4.Very good.
  • 2.0.Poor

    I had to stay there for a week. So i asked for a room with a view. We had two rooms, looking over a parking lot. Next,no hot water then hot water after 10 min, then it lasted just long enough till you got in the shower,the final day extremely hot water. No food or coffee in the morning. The restaurant never opened up. we waited till 7:15a.m. nothing no staff. My window was broken held with tape. It was the wrong size for the original frame so there was a 1/2" gap for the air to come through. as i wondered why my drapes were flying around. Told staff, didn't change my room or even check on it. Extremely disappointed. Room 305

    7 night trip with friends, Jan 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Portland by the Bay

    We stayed one night, we have stayed here 6 times before. Our room was newly renovated, with the gorgeous bay view. Checkin was easy and the concierge was helpful and courteous. Great location within Portland!

    Nicholas, 1 night trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice!

    Loved the cleanliness and felt very safe given how empty it was at a time of pandemic! Great breakfast too! Love the largetvs. Outdoor havelike moreinfo on local restaurants open for takeout.

    DEborah, 1 night trip, Dec 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient & friendly

    I have stayed at this hotel many times before for conferences. This time it was conviently located near the hospital where I would be having surgery. This hotel is always clean, the front desk staff is always friendly & helpful. The rooms are comfortable & there is on site dining and room service.

    2 night trip, Dec 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome!

    Bevin was extremely kind, respectful, informative, and overall professional! The hotel itself was extremely clean and quiet. Everything you need is within walking distance. I would highly recommend staying here again!

    1 night business trip, Nov 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I've stayed here before. The location is excellent. The pool is very nice. It is a nice 3 star hotel, comfy bed an good cable. It is worth getting a room with a view. Parking is convient, an 10 bucks a night. Be aware they are renovating the upper floors. Noise starts about 9:15 am till late afternoon. I will stay here again.

    Rick, 2 night trip, Oct 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful Hotel- Great Location by the Water

    Great service, great location. I will definitely be back again. Holiday Inn always meets my expectations.

    Robert, 1 night trip, Oct 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect location! Right near everything, decent price for everything you need to have a good couple nights in a new city.

    Shelby, 2 night trip with friends, Oct 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, great view, great staff! We really enjoyed our stay.

    1 night trip with friends, Oct 11, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    The location was excellent and the cleaning staff was extremely helpful and friendly. Did not like that we had to pay additional for parking.

    Sharon, 3 night romance trip, Oct 10, 2020

    Verified Expedia guest review

See all 710 reviews