8/10 Very good
27 January 2025
Clean but won’t stay again
The rooms were clean but in one of our rooms the tv didn’t work. Front desk sent IT up while we were out. IT told them they fixed it but they did not. When we told them it still wasn’t working they said maintenance would probably choose not to come look at it again, which they didn’t. They did offer to move the room but we had two and the only one they could move us to was the other end of the hotel which didn’t work for our family. Also, when calling the front desk from the room it seemed to call 911! We had officers show up at our room thinking we called 911. It happened to a room in our same hallway later that night as well. They need to have IT look at that too! Also doors are very thin. We could hear the families across the hall all night long.
Verified traveller
1-night family trip
Verified Hotels.com guest review