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Luxury Harare hotel with outdoor pool, connected to the convention center
-The business center is only available for people having upgraded room!!! - Most of the…
Dec 8, 2019
Furniture run down, would do with an upgrade, and aircon unit no longer upto standard
Nov 29, 2019
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Buffet breakfast is offered for an extra charge of USD 32 per person (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)
Airport shuttle service for children costs USD 0 (one-way)
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
1 night trip, Feb 13, 2021
Verified Hotels.com guest review
Horrendous: Bed bugs Mould in shower Air con in room broken Rooms in awful condition Broken door security lock Food/drinks menu have no prices - enabling them to charge $50 for 4 beers and 2 starters. The staff are lovely and helpful and the location is very good but these positives are largely dwarfed by the above points.
2 night trip, Nov 28, 2019
Verified Hotels.com guest review
We were told that it is a 5-star resort. It certainly is not! Although they tried to make things work, it just wasn’t possible because the air conditioning did not work in any of the 3 rooms they put us in for starters. Maybe some day it will be, it is currently under construction (which we were not told by your reservation agent). The carpet in the hall and rooms are severely stained and it in no way lived up to our expectations of a 5-star property. Waldorf-Astoria, Ritz-Carlton, Four Season’s, Mandarin Oriental... those are 5-star resorts. This was not that. If they are comparing it to other properties close by, then say so. Don’t compare it to the best resorts in the world, it’s just not not an accurate depiction.
Greg, 1 night trip, Oct 28, 2019
Verified Hotels.com guest review
Friendly and knowledgeable staff and great food and amenities.
3 night romance trip, Oct 15, 2019
Verified Orbitz guest review
Spacious, clean and very friendly staff. A very quite place. I encourage everyone to come and stay here.
1 night romance trip, Oct 7, 2019
Verified Expedia guest review
The hotel rooms are old - especially the bathroom- and could do with renovations .
1 night family trip, Oct 4, 2019
Verified Expedia guest review
The hotel is in need of some renovation in the rooms - as they are screaming late 80's. The rooms are tired, not to mention the brown bathrooms. The staff at this hotel are amazing though - they go out of their way to help, and are ALL exceptionally friendly - this ALMOST makes up for the old rooms. Breakfast was very good, with a wide selection of fresh fruit, hot breakfast items etc. Had dinner at the hotel every night - and again, the chefs offer incredible hospitality, and do what they can to accommodate you. It's worth mentioning that the wifi was VERY reliable and fast. Well done to the staff!
Jacobus, 2 night business trip, Sep 29, 2019
Verified Hotels.com guest review
Not a 5 star!Terrible Hotel! Front office is rude and arrogant. Food choice is horrendous. Rooms are basic.
Janesh Harish, 1 night business trip, Sep 12, 2019
Verified Hotels.com guest review
Amazing
Mavis, 2 night family trip, Sep 3, 2019
Verified Hotels.com guest review
Great location, but dated and understaffed - no towels for the pool, and no staff could be found to get some, for example.
1 night trip, Aug 30, 2019
Verified Expedia guest review