Connecticut Convention Center - 15 min walk - 1.3 km
XL Center - 3 min drive - 2.3 km
Bushnell Center for the Performing Arts - 3 min drive - 2.7 km
Xfinity Theatre - 4 min drive - 3.7 km
Getting around
Hartford, CT (BDL-Bradley Intl.) - 23 min drive
Westfield, MA (BAF-Barnes Municipal) - 46 min drive
Windsor Station - 16 min drive
Windsor Locks Station - 17 min drive
Hartford Union Station - 25 min walk
Restaurants
Bear's Smokehouse Barbecue - 17 min walk
Burger King - 16 min walk
Marriott Hartford Downtown - Concierge Lounge - 13 min walk
One State Street Cafe - 13 min walk
Arch Street Tavern - 17 min walk
About this property
Holiday Inn Hartford Downtown Area, an IHG Hotel
Holiday Inn Hartford Downtown Area, an IHG Hotel puts you a short five-minute drive from XL Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The River Walk, which serves American cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a fitness centre and a garden.
Languages
English
At a glance
Hotel size
215 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Ski area nearby
Working away
24-hour business centre
7 meeting rooms
Conference space (8195 square feet)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An indoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
37-inch TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Travel cot
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Fridge (on request)
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The River Walk – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 14.95 per person
Renovations and closures
This property is closed from 18 January 2024 to 31 March 2026 (dates subject to change).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Downtown Area, An Ihg
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area, an IHG Hotel Hotel
Holiday Inn Hartford Downtown Area, an IHG Hotel East Hartford
Frequently asked questions
Is Holiday Inn Hartford Downtown Area, an IHG Hotel currently open?
This property is closed from 18 January 2024 to 31 March 2026 (dates subject to change).
Does Holiday Inn Hartford Downtown Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hartford Downtown Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Hartford Downtown Area, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Hartford Downtown Area, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Hartford Downtown Area, an IHG Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Holiday Inn Hartford Downtown Area, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Hartford Downtown Area, an IHG Hotel and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Holiday Inn Hartford Downtown Area, an IHG Hotel?
Yes, The River Walk offers American cuisine.
What's the area around Holiday Inn Hartford Downtown Area, an IHG Hotel like?
Holiday Inn Hartford Downtown Area, an IHG Hotel is a short 7-minute walk from Connecticut River and 12 minutes' walk from Connecticut Science Center.
Holiday Inn Hartford Downtown Area, an IHG Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Poor
26 December 2023
Allan
Allan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 December 2023
Guest services was extremely helpful at all times
Carlos
Carlos, 1-night trip
Verified Expedia guest review
4/10 Fair
18 December 2023
Ricky
Ricky, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 December 2023
Great
Michael
Michael, 1-night trip
Verified Expedia guest review
4/10 Fair
17 December 2023
Cynthia
Cynthia, 1-night trip
Verified Expedia guest review
8/10 Very good
17 December 2023
Sascha
Sascha, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 December 2023
Holland
Holland, 14-night trip
Verified Expedia guest review
6/10 Good
16 December 2023
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 December 2023
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 December 2023
alex
alex, 1-night trip
Verified Expedia guest review
8/10 Very good
9 December 2023
Alicia
Alicia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 December 2023
The staff was friendly, room clean.
Cheryl
Cheryl, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 December 2023
TITO
Verified Expedia guest review
2/10 Poor
6 December 2023
Ale
Ale, 2-night trip
Verified Hotels.com guest review
4/10 Fair
5 December 2023
Would not recommend
Had to take cold showers due to limited hot water .
Not clean as expected and the bed was terrible
ben
ben, 2-night business trip
Verified Hotels.com guest review
6/10 Good
4 December 2023
Lo empleado excelente pero la piscina sucia y frío la habitación no están linda lo único lindo era la recepción y el desayuno el mismo todos los dias
Erika
Erika, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 December 2023
It good place to relax
Rusheed
Rusheed, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 November 2023
El hotel es muy bueno. El personal bien amable. Todo los alrededores son seguros. La habitación con buena vista.
Elizabeth
Elizabeth, 4-night family trip
Verified Expedia guest review
6/10 Good
24 November 2023
This rooms were dark , the common areas were tired & run-down. The shower curtain wasn’t long enough causing the bathroom floor to be flooded with each use.
Alice
Alice, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 November 2023
Excellent front desk employee very nice and informative ,