Although this was a nice hotel, it was not up to the standards we are accustomed to in Paraguay. We arrived very early in the morning and the lobby was not staffed and all the lights were out. The hotel has no bell service and lacks amenities such as free coffee in the room or body lotion, that are standard in other hotels. The staff was friendly, but they simply weren't as friendly and helpful as other hotels we have stayed in in Asuncion. In addition, we had problems with the TV controls. At first they simply did not work. We had to have maintenance come three times before we finally got them to work - more or less. Breakfast was average with very little variety - same thing every day. It is, however, very conveniently located right next to a major shopping mall.