4/10 Fair
4 December 2016
Need housekeeping
Our room hasn't been cleaned. And from the dust and what was wiped up in the tub I don't know how long it sat empty... the carpet very clearly hadn't been vacuumed. There were crushed potato chips and other crumbs on the floor. Many stains in the carpet as well. The bed was comfy and linens in it were clean. Bath towels had stains on all of the sizes. A/c worked great so that was good. We paid extra to have the jacuzzi room and when we wiped out the tub it was apparent the tub hadn't been wiped clean for a while. I did enjoy my soak however - but the whole unclean room and stained towels put a damper on my "spa experience."
Jennifer
Verified Hotels.com guest review