Courtyard by Marriott Hakuba puts you a short five-minute drive from Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at DINING and BAR LAVAROCK, which serves local and international cuisine and is open for breakfast, lunch and dinner. Also, Hakuba Goryu Ski Resort and Tsugaike Ski Resort are within a short drive. Fellow travellers say good things about the overall property condition.
Languages
English, Japanese
At a glance
Hotel size
72 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Disposable personal items such as hairbrush, and shower cap are available for a surcharge in the lobby.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Ski passes
Bike rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Ski area nearby
Fishing nearby
Working away
2 meeting rooms
Conference space (1432 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Wedding services
Multilingual staff
Facilities
Garden
Fireplace in reception
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Grab bar near toilet
Transfer shower
Lever door handles
Wheelchair-width doorways
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Sleep well
Pillow menu
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.
Dining
DINING and BAR LAVAROCK – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Resort fee: JPY 150 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 3850 for adults and JPY 1850 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of JPY 5500 per pet, per stay
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Japanese futons are provided based on the number of adults in the reservation.
Also known as
Laforet Club Hotel Happo
Laforet Club Hakuba Happo
Laforet Club Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba Hakuba
Hakuba Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Laforet Club Hotel Hakuba Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba
Courtyard Marriott Hotel
Courtyard Marriott
Laforet Club Hakuba Happo
Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Courtyard by Marriott Hakuba Hotel Hakuba
Frequently asked questions
Does Courtyard by Marriott Hakuba offer free cancellation for a full refund?
Yes, Courtyard by Marriott Hakuba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Courtyard by Marriott Hakuba?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of JPY 5500 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Courtyard by Marriott Hakuba?
Yes, there's free self parking.
What are the check-in and check-out times at Courtyard by Marriott Hakuba?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Courtyard by Marriott Hakuba and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and fishing. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near Courtyard by Marriott Hakuba?
Yes, DINING and BAR LAVAROCK offers local and international cuisine.
What's the area around Courtyard by Marriott Hakuba like?
Courtyard by Marriott Hakuba is a short 1-minute walk from Hakuba Valley Ski Area and 18 minutes' walk from Hakuba Happo-One Ski Area.
Courtyard by Marriott Hakuba Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
SIEW LEE
SIEW LEE, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 March 2024
We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!
Ashley
Ashley, 2-night romance trip
Verified Expedia guest review
4/10 Fair
1 March 2024
Nicolas
Nicolas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2024
Brock
Brock, 2-night trip
Verified Expedia guest review
4/10 Fair
6 July 2023
This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel.
Scott
Scott, 3-night trip
Verified Expedia guest review
8/10 Very good
23 April 2023
Staff are very helpful. Room conditions are great!
More variety of Breakfast would be better. The restaurant decor is classic
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
13 December 2022
Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you
Philip
Verified Wotif guest review
8/10 Very good
5 December 2022
Jay
Jay, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 November 2022
Not good stay
The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again.
Troy
Troy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 January 2022
Terrific hotel
Lovely clean hotel. Great location near the station and fantastic restaurants. The staff were very, very helpful and spoke English=h well.
Martha
Martha, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 June 2021
We had a pet friendly room. No desk or western style chair in this room.
These were very minor points. It was a very nice hotel
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 May 2020
Everything is amazing!
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
3 February 2020
Check in is very slow. Receptionist not property trained. Room is clean and modern with hot spring tube.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 January 2020
Check in was very slow. So was check out. Room is very clean and they upgraded us to room with hot bath which is much needed. Lots of people in public hot bath after skiing. It’s very expensive we paid 75,000 yen for one night with hot bath. The second night we paid 60,000 yen without hot bath.
The price us without breakfast.
margaret koo
margaret koo, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 January 2020
Verified traveller
7-night trip
Verified Wotif guest review
10/10 Exceptional
20 January 2020
Wonderful convenient property. However must have more washing machine and commercial powerful dryer as this is ski hotel and EVERYONE wants to dry clothes/gloves/scarf/socks overnight ready for more ski in the morning so big fights over 3 dryers every night!
KM
KM, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
19 January 2020
My family of 4 (2ad,2ch) stayed at this hotel mid January for our Ski Trip. The room was spotless and had everything we needed in it. The kids (and adults!) loved the outdoor bath and we did this each night - very relaxing and most nights we seemed to have it to ourselves (the mens anyway). The hotel does a 'free-flow' couple of hours with free drinks and snacks if you don't have your room cleaned that day - we also took advantage of this! We ate twice in the restaurant which was nice, but never had Breakfast (a bit too pricey for me). The hotel is really well located if you drive, and if you don't then its also well positioned on a bunch of different local shuttle routes right to your door! Mastering the shuttle system in Hakuba is a must! Also, if you let the hotel know your arrival from either the Bus or Train station they will pick you up and drop you off in their courtesy shuttle. The staff were friendly and the services was excellent. NOTE that you could not easily walk to the ski jump as there is a river in the way, so shuttles are a must. Very well located for the eating places in Echoland. Vending machines for non-alcoholic AND alcoholic drinks. Ski locker room which left our ski gear warm and dry each morning. We felt this hotel was a great base of operations for Hakuba.
Verified traveller
6-night family trip
Verified Wotif guest review
10/10 Exceptional
12 January 2020
Chun Shuang
Chun Shuang, 4-night trip
Verified Hotels.com guest review
8/10 Very good
11 January 2020
The staff is very friendly and helpful. The in-room onsen is good and we got a lot of use out of it however the room is quite small for a small of four in the premium room.
Verified traveller
5-night family trip
Verified Expedia guest review
10/10 Exceptional
7 January 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
31 December 2019
Lovely hotel in Hakuba
Really enjoyed the hotel. Especially the room with your own Onsen tub. That was fantastic every day and morning before going out to the slopes.
The hotel staff all friendly and helpful but truth is this hotel is difficult to get to the Happo One ski lifts. And the staff really not knowledgable in daily ski conditions or transportation options. They print out a report and can pass you a shuttle schedule but that’s not really helpful. If you ski target is Hakuba 47 your good the shuttle is right out the door. If it Happo one we found ourselves walking 25 minutes. It was just easier. So wish the staff had more insights and skills on the skiing conditions, recommendations and transportation system.
The food is ok and expected. Room service menus really limited I think there is a missed opportunity for them to put a chef on this property.
But all in all I loved this hotel and would certainly stay again.
Gregory
Gregory, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2019
The property has the Onsen options.. privately in the rooms ( we opted for this) as well as a pubic Onsen. Staff however need to be be more informed of the shuttle bus and ski slopes options.
Seems very limited with this knowledge. Shuttle bus runs was also in limited we have had to catch a taxi several times which was about $20 per trip.
Verified traveller
5-night family trip
Verified Wotif guest review
10/10 Exceptional
29 December 2019
Excellent hotel, staff needs training
Amazing hotel with excellent facilities. Love the onsen and the size of the room. Beds and futons were very comfortable. However, staff needs more training. When I checked in, I was given a key for an occupied room and had to go to front desk to get another room. Didn’t get an apology from the reception but got an apology from a nice staff from HK who also offered us some drinks and snacks. Room service was very quick though. Hopefully with more training, staff can improve otherwise this hotel is more than perfect!
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
27 December 2019
Great stay at Courtyard Marriott, with awesome customer service and location so centrally located. Would highly recommend to others
Verified traveller
2-night trip with friends
Verified Expedia guest review
8/10 Very good
26 December 2019
The hotel is very new and clean, with both indoor and outdoor Onsen.
Walking distance to Main Street, restaurants and base camp.
Great service & friendly staff.
The breakfast buffet is very expensive.