Choose dates to view prices

Royal Hotel NAGANO

Photo gallery for Royal Hotel NAGANO

In-room safe, desk, iron/ironing board, free WiFi
5 restaurants, breakfast, lunch and dinner served, French cuisine

Overview of Royal Hotel NAGANO

Royal Hotel NAGANO

3.5 star property
3.5-star hotel with 5 restaurants, near Matsushiro Castle

8.6/10 Fabulous

152 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215
Main amenities
  • 5 restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Sauna
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Arcade/games room
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Fridge
  • Television
  • Laundry facilities
  • Lift
  • Arcade/games room
  • Free self-parking

Room options

About this area

Getting around

  • Chikuma Obasute Station - 16 min drive
  • Nagano (QNG) - 21 min drive
  • Zenkojishita Station - 27 min drive


  • 不二家 A・コープ南長野店 - 4 min drive
  • マクドナルド - 4 min drive
  • はま寿司長野篠ノ井店 - 4 min drive
  • 蕪村篠ノ井店 - 2 min drive
  • 手打そば処横綱 - 3 min drive

About this property

Royal Hotel NAGANO

Royal Hotel NAGANO is a great choice for a stay in Nagano. Guests can indulge in massages, and Azur, one of 5 restaurants, serves French cuisine and is open for dinner. Other highlights include a bar/lounge and a sauna. Fellow travellers say good things about the helpful staff and overall property condition.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 345 rooms


  • Check-in time from 3 PM until 1 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Hot springs
  • Karaoke

Working away

  • Meeting room


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire


  • Built in 1996
  • Safe-deposit box at front desk
  • Arcade/games room
  • Sauna


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge


  • In-room safe

Special features


Services include massages. Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.


Azur – This restaurant specialises in French cuisine and only serves dinner.
Shinanoji – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Tenryu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Shiki – This restaurant serves breakfast and lunch. Open daily.
Sarashina-no-sato – This restaurant specialises in local cuisine and only serves dinner. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 1800 to 3000 for adults and JPY 1000 to 1800 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal Hotel NAGANO Hotel
Royal Hotel NAGANO Nagano
Royal Hotel NAGANO Hotel Nagano

Frequently asked questions

Does Royal Hotel NAGANO offer free cancellation for a full refund?
Yes, Royal Hotel NAGANO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Hotel NAGANO?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Royal Hotel NAGANO?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Royal Hotel NAGANO?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Royal Hotel NAGANO?
You can check in from 3 PM - 1 AM. Check-out time is 11 AM.
What is there to do at Royal Hotel NAGANO and nearby?
On-site recreation at Royal Hotel NAGANO includes hot springs. Enjoy amenities such as a sauna and an arcade.
Are there restaurants at or near Royal Hotel NAGANO?
Yes, there are 5 on-site restaurants, featuring French cuisine.
What's the area around Royal Hotel NAGANO like?
Royal Hotel NAGANO is a short 12-minute walk from Matsushiro Castle and 12 minutes' walk from Masuo Ikeda Museum. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




8/10 Very good

Wai Wah, 1-night trip
Verified guest review

10/10 Exceptional

YUUSUKE, 1-night trip
Verified guest review

10/10 Exceptional

Ryuji, 1-night family trip
Verified guest review

10/10 Exceptional

Gosuke, 1-night trip
Verified guest review

8/10 Very good

KEITA, 1-night trip
Verified guest review

10/10 Exceptional

Kentaro, 1-night trip
Verified guest review

10/10 Exceptional

ETSUKO, 1-night trip
Verified guest review

8/10 Very good

takaaki, 1-night trip
Verified guest review

10/10 Exceptional

Joel, 1-night trip
Verified guest review

10/10 Exceptional

satoru, 1-night trip
Verified guest review