Hotel San Carlos

3.5 star property
Hotel with outdoor pool, near Avenida La Reforma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Carlos

Outdoor pool
Front of property
Lobby
Lobby sitting area
Meeting facility
VIP Access

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Gym
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is S$162
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Standard Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Exclusive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Comfort Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 km
  • Embassy of Mexico in Guatemala - 3 min walk - 0.3 km
  • Oakland Mall - 18 min walk - 1.6 km
  • La Aurora Zoo - 5 min drive - 4.3 km
  • Paseo Cayala - 7 min drive - 6.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪Carls Jr Zona 10 - ‬7 min walk
  • ‪Patsy Reforma - ‬1 min walk
  • ‪7 Caldos - ‬6 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel San Carlos

Hotel San Carlos is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante San Carlos, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a health club and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Restaurante San Carlos – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 per person
  • Airport shuttle service is offered for an extra charge of USD 15 per room (one-way)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Frequently asked questions

Does Hotel San Carlos offer free cancellation for a full refund?
Yes, Hotel San Carlos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel San Carlos?
Yes, there's an outdoor pool.
Are pets allowed at Hotel San Carlos?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel San Carlos?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel San Carlos?
Yes, an airport shuttle is available. The charge is USD 15 per room one-way.
What are the check-in and check-out times at Hotel San Carlos?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel San Carlos and nearby?
Hotel San Carlos has an outdoor pool and a health club, as well as a garden.
Are there restaurants at or near Hotel San Carlos?
Yes, Restaurante San Carlos offers international cuisine.
What's the area around Hotel San Carlos like?
Hotel San Carlos is in Zona 10, a short 1-minute walk from Avenida La Reforma and 3 minutes' walk from Embassy of Mexico in Guatemala.

Hotel San Carlos Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff! Friendly people who always went above and beyond any request! A+
Freddy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beutiful
The hotel was convenient. Definitely i will stay there on my next visit to Guatemala. The mattress was very comfortable. The area was very quiet. I wanted to add some pictures, but the system did not let me.
Gustavo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Benjamin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
nina, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Korynth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great stay
Carl, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy excelente , todo , la habitación, el servicio la hubicacion excelente comida y precio aceptable
ramon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Las facilidades están hermosas y el servicio es de calidad
Mario, 1-night trip
Verified Expedia guest review

8/10 Very good

A Little disappointed
Personal del hotel no dejaron papel higienico en mi cuarto y tampoco shampoo .
Hermogenes, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Need better running equipment
Jose, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Edilin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

El cuarto estaba muy grande y limpio todo estuvo muy bien. Nos encantó
daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in convenient location
We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great and the the staff very helpful
Jason, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I like because everything is available , and there's tons of options that you can choose
Jorge, 6-night family trip
Verified Expedia guest review

8/10 Very good

Alverta, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not a good representation of Gutemalan cuisine. Room had the minimum necessities and not well kept. Overall the facility needs updates from furniture to bedding, linens, lighting, sitting areas etc.
Olivia AK, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I would definitely stay here again.
Marco, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

5 star VIP service
Top notch hotel in every sense of the world, incredible staff give, very attentive, they made me feel like a VIP customer. Hot water, good fresh food. I can go on and on.... Thank you very much, trust me when I say, I will be back 👍❤️
Victor, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place!
Juan, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Mario, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel. Everyone is very friendly!
Jaime, 2-night romance trip
Verified Expedia guest review