Holiday Inn Express Gatlinburg Downtown, an IHG Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel puts you in a great location, within a short 10-minute walk of Gatlinburg Convention Center and SkyPark. Guests can take a dip in the indoor pool, and freebies such as breakfast, WiFi and self-parking are added perks. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
113 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Off-site
Area shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Snack bar/deli
What to do
Skiing nearby
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Television in common areas
An indoor pool
Arcade/games room
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Local area shuttle and theme park shuttle services are offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
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Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg
Frequently asked questions
Does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel and nearby?
Have fun with nearby winter activities such as skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.
What's the area around Holiday Inn Express Gatlinburg Downtown, an IHG Hotel like?
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is a short 14-minute walk from Great Smoky Mountains National Park and 4 minutes' walk from Gatlinburg Convention Center. Travellers love the hotel's prime location.
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
6 January 2025
Worth it. Would stay again
Great stay. Clean. Comfortable. Quiet. Awesome location. Easy walk to downtown. Wonderful breakfast. Only complaint had a ground unit facing parking lot , but amazingly it was still quiet !!! Would stay again.
Dianna
Dianna, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Everything was wonderful, the water park kept the kids busy. Only downfall is there was no hot water in our room at night on the fourth floor or our families room in the third.
Megan
Megan, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
10/10
Great stay! Our kids loved the mini waterpark & pool. Room was very clean & every employee we saw from maintenance to front desk greeted us and wished us a Merry Christmas. Breakfast was a step above the “free breakfast” norm & there was an actual keurig in room as well. Will stay here again!
Jeremy
Jeremy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Jutillia
Jutillia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Location is the biggest perk.
The location of this hotel is great and it is less than a 5 minute walk to the strip. The downside to this property is the overpowering scent in the lobby, it is almost intolerable if you have allergies or are sensitive to fragrance. The beds are comfortable but there is a mountain of dust behind them that could desperately needs to be vacuumed. Also it is 2024 and why smart TV's are not standard in all hotels like this is something I will never understand.
Casey
Casey, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 December 2024
Ben
Ben, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Ashley
Ashley, 2-night family trip
Verified Hotels.com guest review
6/10 Good
7 December 2024
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
7 December 2024
Dylan
Dylan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
All of the hotel staff we encountered or interacted with throughout our visit was super friendly and helpful. The entire facility was clean daily and the indoor pool and water slides was a definite hit with our kids. 10 out of 10 will stay here again.
James
James, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Audrey
Audrey, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Stay
We've stayed here for several years - love the location. Breakfast the first couple days this trip was a little to be desired but it did improve.
Ginger
Ginger, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Joel
Joel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Alian
Alian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Wendy
Wendy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Robert
Robert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Excellent in everyway
Pam
Pam, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
Seok
Seok, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Good option for families
Great hotel option right in the heart of the attractions. Clean, safe hotel. Breakfast was good. The splash hallow was great for entertaining our toddler and baby. Would pay to stay here again.
Klaudia
Klaudia, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
23 October 2024
We were charged an additional destination fee that was not listed when we booked. They decided not to refund this fee so I felt they were dishonest about additional charges.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
20 October 2024
Overall, our stay was fine. Room had the smallest tv I’ve seen in a modern hotel. Tv signals were weak. Not good for college football weekends.
Donald
Donald, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Arrived before check in but Carol at the Front Desk provided our Parking Pass so we could walk on to meet Friends. Needed a Bathroom Break before heading out. The ones close were closed for cleaning. The young man came out and walked us to the Indoor Pools bathroom for use. The Indoor Pool looked great!! Lots of water activities. Love the location!! Will definitely be back!
Patricia
Patricia, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 October 2024
INDOOR POOL NEEDS BETTER LIGHTING. BUT OVERALL IT'S A GREAT HOTEL.