Kumamoto Station Tourist Information Center - 2 min drive
Getting around
Kumamoto (KMJ) - 53 min drive
Kumamoto Minami Station - 21 min walk
Fujisakigumae station - 21 min walk
Kumamoto Station - 22 min walk
Restaurants
Cafe&bar SHAHRUL - 3 min walk
すき家 - 3 min walk
辛島厨房 - 2 min walk
アパホテル熊本桜町バスターミナル南 - 1 min walk
中華旬菜燕燕 - 2 min walk
About this property
Mitsui Garden Hotel Kumamoto
Mitsui Garden Hotel Kumamoto puts you a short five-minute drive from Kumamoto Castle. You'll have free perks such as WiFi and wired Internet. Fellow travellers say great things about the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
225 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 1200 per night)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Working away
3 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Reception hall
Accessibility
Lift
Room amenities
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Electronic bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1980 per person
Parking
Self-parking costs JPY 1200 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto
Frequently asked questions
Does Mitsui Garden Hotel Kumamoto offer free cancellation for a full refund?
Yes, Mitsui Garden Hotel Kumamoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mitsui Garden Hotel Kumamoto?
Sorry, pets aren't allowed.
Is parking offered on site at Mitsui Garden Hotel Kumamoto?
Yes. Self-parking costs JPY 1200 per night.
What are the check-in and check-out times at Mitsui Garden Hotel Kumamoto?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Mitsui Garden Hotel Kumamoto?
Yes, there's an on-site restaurant.
Does Mitsui Garden Hotel Kumamoto have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mitsui Garden Hotel Kumamoto like?
Mitsui Garden Hotel Kumamoto is in Chuo Ward, a short 17-minute walk from Kumamoto Castle and 4 minutes' walk from Shinshigai Shotengai.
Mitsui Garden Hotel Kumamoto Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
13 November 2024
Kristin
Kristin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Cheuk Yu
Cheuk Yu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Super convenient location next to the Sakuramachi bus stop from the airport bus line. It is also a 5min walk to the red and blue line bus and shopping arcade with lots of shopping and restaurants.
The staff was really helpful in arranging extra days for me to stay (since I was there during the typhoon).
Stayed in the Kumamoto room which was really cute! Maybe if they gave a couple themed Kumamoto cookies it would have been perfect.
Would stay again.
Kimberly
Kimberly, 1-night trip
Verified Expedia guest review
6/10 Good
4 July 2024
Kumamon Details
Booked the Kumamon themed room. Thought it would be a bit more better detailed to charge extra. The room detail on bed and table were nice. The Kumamon mug cups were nice too. But the bathroom was lacking in detail other than the shower curtain, that felt lazy. Maybe put more Kumamon details in the bathroom area and entry way. The twin room with extra bed also felt small. Very low to the ground and uncomfortable.
Karen
Karen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 June 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
5 June 2024
Don’t get Std Double Room for 2 pax!
This was a launching point to visit Takachiho Gorge abs Mt Aso. So thankfully we were out most of the time. If u are travelling as a couple, pls do not book the Standard Double room. The savings is NOT worth it. Better go for the Standard Twin. It was so crammed without even a side table and a lamp fixed on the headboard which your head would have a little accident with if 2 pax slept on the bed.
I think the location is ok. It’s close to some of the major attractions and shopping belts, but I would prefer to be either closer to the Kumamoto station as there are more shopping there is that is your thing. Otherwise it’s a short tram ride there from your hotel. But it’s the size that made me drop my rating for this. Should not market the room for 2 pax. Apparently there is parking onsite, but as u was driving a SUV, there is not enough headroom to get in. So I had a discounted off site parking which was about 10mins walk away and next to a mall with a bus interchange.
Peter
Peter, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 April 2024
Room size was typical. Good for one person but pushing it for two people.
Toiletries were slightly dated and showing age.
Anthony
Anthony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 March 2024
chiukao
chiukao, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 March 2024
a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
kim foo
kim foo, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 January 2024
Excellent price for the location.
It's a nice and clean hotel in heart of Kumamoto. Just few minutes walk to the castle and some nearby attractions. Staff was extremely friendly and helpful through check-in & check-out. Hotel is very clean & tidy all around. Rooms are not spacious but similar to any hotel in main cities in Japan, it's reasonable.
Lawrence
Lawrence, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2023
Jen-Shuo
Jen-Shuo, 1-night trip
Verified Expedia guest review
8/10 Very good
25 November 2023
Buffet breakfast is really great. Has veraety of food options.
kozue
kozue, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 October 2023
Hotel room is clean, good wifi, spacious with amentities available for pick up at level 1 lobby. 3 tram stop away from kumamoto station and near shopping walking street with wide range of food choices.
ZHAO LIANG IVAN
Verified Expedia guest review
10/10 Exceptional
10 October 2023
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2023
Tomoko
Tomoko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2023
Mitsuru
Mitsuru, 1-night trip
Verified Expedia guest review
8/10 Very good
4 June 2023
This is the second time I stayed in this hotel in Kumamoto, nice and good service.
Ka Bo
Ka Bo, 1-night trip
Verified Expedia guest review
8/10 Very good
11 April 2023
Tiffany
Tiffany, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 April 2023
Comfortable room and a great location with lots of shops and restaurants nearby.
Udo
Udo, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 April 2023
Very friendly staff. Clean rooms and bathrooms. Convenient location.
Jemie Lyn
Jemie Lyn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 January 2023
素晴らしい立地です。
Lisha
Lisha, 1-night trip
Verified Expedia guest review
6/10 Good
12 November 2022
Good: Close to food shops. Easy checkin with english speaking receptionist. Decent choice of breakfast options. Lots of covid awareness. Eg gloves and barriers when eating breakfast. Liquid cleaner in room. Bad: small room. No place to store luggage in room. No small hand towels.
Thomas
Thomas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 April 2022
The amenity could be more various.
YuKuei
YuKuei, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 March 2022
OSCAR
OSCAR, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 January 2022
It was overall a good experience. The staff were friendly and the rooms lived up to standard. It was clean and tidy when I checked in. I just wished that there’s a button to activate the ventilation fan in the bathroom. It got incredibly steamy when I took shower at night, which made it hard to breathe. The air-conditioner was also limited to heating only. I need an air conditioner to sleep well but the staff told me that it wasn't available during particular seasons. One last thing to note is that the walls are quite thin. I was able to hear conversations from other rooms and it was considerably noisy in the morning when the cleaners were vacuuming the carpet. I’d stay here again for the price point that this hotel offers.