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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
All-inclusive beachfront resort with outdoor pool, near Playa Dorada Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Front of property
5 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 6:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Free parking
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach bar
  • Pool bar
  • Coffee shop/cafe
Feel at home
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is S$366
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 48.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, non-smoking.

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 38.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 48.50 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 48.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 20.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

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About the area

Map
Playa Dorada Complex, Puerto Plata, 570000

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 km
  • Playa Dorada - 7 min walk - 0.7 km
  • Lorilar Ranch - 6 min drive - 4.2 km
  • Embassy of the United States Dominican Republic - 7 min drive - 6.5 km
  • Malecón De Puerto Plata - 8 min drive - 7.2 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 25 min drive
  • Santiago (STI-Cibao Intl.) - 93 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

At Viva Heavens by Wyndham, A Trademark All Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball, plus you'll be within a 10-minute walk of Playa Dorada. Guests in the mood for pampering can indulge in massages, body wraps and facials, and the outdoor pool provides fun for everyone. V Kitchen, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive resort include a beach bar, a fitness centre and an outdoor tennis court. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Tennis racquets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 180 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests at this property also have access to the resort facilities of neighbouring property Viva Tangerine By Wyndham.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Archery
  • Kayaking
  • Canoeing
  • Parasailing
  • Sailing
  • Boat tours
  • Motor boating
  • Snorkelling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Horse riding nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Spa services
  • Outdoor tennis court
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Water dispenser

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

Dining

V Kitchen – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Blend – This restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Rosmarino – This beach restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Puebla 222 – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sofrito – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark All Inclusive offer free cancellation for a full refund?
Yes, Viva Heavens by Wyndham, A Trademark All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Viva Heavens by Wyndham, A Trademark All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 7:00 PM.
Are pets allowed at Viva Heavens by Wyndham, A Trademark All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Viva Heavens by Wyndham, A Trademark All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Viva Heavens by Wyndham, A Trademark All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Viva Heavens by Wyndham, A Trademark All Inclusive?
No, this resort doesn't have a casino, but Coral Reef Casino (21-min drive) is nearby.
What is there to do at Viva Heavens by Wyndham, A Trademark All Inclusive and nearby?
Have fun with on-site activities such as kayaking, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a fitness centre and spa services. Viva Heavens by Wyndham, A Trademark All Inclusive also has a garden.
Are there restaurants at or near Viva Heavens by Wyndham, A Trademark All Inclusive?
Yes, there are 5 on-site restaurants, featuring al fresco dining and international cuisine.
What's the area around Viva Heavens by Wyndham, A Trademark All Inclusive like?
Viva Heavens by Wyndham, A Trademark All Inclusive is in Playa Dorada, a short 7-minute walk from Playa Dorada.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Arileida, 1-night trip
Verified Hotels.com guest review

6/10 Good

It would have been way better if they had more bars, a swim up bar and more variety of food in the buffet and restaurants…..
Natasha, 4-night trip
Verified Hotels.com guest review

2/10 Poor

As we arrived about 2:30p we waited until 3pm due to lack of rooms not ready. We reserved this hotel due to the fact that it was an all adult hotel and encountered with many families and their children in the lobby area. I asked front desk agent and he stated “Unfortunately that needs to be updated!” Finally bout 3:30 we were assigned room. As we finally try to enter room, our card keys weren’t properly working in fact during our entire stay, maintenance had to come to our room 6 times to reboot the battery and front desk refused to change our room. The wifi service in and out of room was extremely poor whereas we always had to connect & disconnect throughout our entire stay. Our experience with the buffet restaurant was the worst service, we had to get our own glasses, utensils and never brought any beverages including water which had to be appropriately handled as service. The surroundings cleanliness was completely swamped with waters from rain and pool side which could avoid from slipping at all times. We made reservations for the Italian restaurant, which was at the beach area, and guest services stated it was located on the Mexican restaurant “Poblado” and apologized for the inconvenience. I then decided to go by the beach area bout 30 minutes before our reserve time, and I saw them setting up, asked a waiter “is this the Italian restaurant tonight?” He said “Yes”. Apparently they wanted to bribe us due to overbooking the Italian restaurant. Horrible Service need HELP!
Alex, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Arleny Asmabel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recomendado
Muy buen servicio los empleados siempre atentos. La comida variada buena.
Yinet, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I'm very disappointed with my parent's room # 5108 it got completely flooded with water after a day of rain when we got back in the evening the room was completely flooded. The worst thing is that the hotel management knows about this issue and they ignored the problem and continues renting the room without fixing the problem. I'm not happy with the inconvenience the hotel caused my elderly parents
Alvin, 4-night trip
Verified Expedia guest review

2/10 Poor

Everything sucks. People uts not friendly at all..DONT WASTE YOUR MONEY IN THIS PLACE
Juan, 7-night family trip
Verified Expedia guest review

2/10 Poor

Jose Andres, 7-night trip
Verified Expedia guest review

4/10 Fair

Ricardo, 3-night trip
Verified Expedia guest review

6/10 Good

The dinning hall was extremely hot all 6 nights of my stay. No more cheese left to make omelet and the chef did not try and get more. The food options were not so great but edible because only thing to eat. The room was very basic & out-dated. Tv stations only option in Spanish and the tv kept turning on by itself, i had to unplug it. Only large towels no hand towels to dry hands and no wash clothes at all. I had to bath with my hand and was unable to wash my back. The room always fogged so towels did not dry after hanging. The sound from the party was extremely loud and i could not sleep. The party music did not stop after the time i was told.They could have at least lowered the music. But over-all I'll score 3-4 stars.
Latasha, 5-night trip
Verified Expedia guest review

8/10 Very good

Overall good, but property is dated and food choices are very limited.
Sachin, 4-night trip
Verified Expedia guest review

8/10 Very good

Good economic option, a little away from the Town, so limited Dining options if you want to dine out. Restaurants inside the Resort do offer couple of options, and they are not that great.
Prasanna, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked everything overall I had a great experience.
Jean Carlos, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Isabella, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice resort and nice staff.
Belkis, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We were 28 family members and we all loved this resort.
Ramon, 2-night family trip
Verified Expedia guest review

6/10 Good

I liked the food and the beach. Especially the lunches with the restaurant that's right off the beach. But the room had no tissues, one super small garage can in the bathroom which was always like a rainforest, which effected the only toilet paper we had, and the TV was not functional at all. Can't understand why a hotel can allow you to use their WiFi which was decent, but they can't afford a smart TV that actually works. The TV we had should have been a smart TV that worked but it was useless. No channels no apps nothing. Very limited dining options but at least the food was good. The gym was decent and the spa decent. The pool was boring. Could have used something to make it more exciting. We got talked into checking out this natural island that they were calling Paradise Island. Somehow no one mentioned that it was going to take 4 hours to get to the tiny island. 4 hours. INSANE. Unless you want to spend 8 hours back and forth traveling to a little island with nothing to do but drink and swim then don't get talked into it. You're supposed to snorkel and see amazing things, when we got there THEY DIDN'T EVEN HAVE ENOUGH SNORKELS. I didn't get one. And when I got one the mouth piece was broken and eventually I just said screw it and drank myself to satisfaction on this tiny island. Look at the end of the day, the food was good not great but good and the beach and scenery on the beach is gorgeous. But would I go back to this hotel, no way. Would I go back to DR, definitely!
David, 5-night family trip
Verified Expedia guest review

2/10 Poor

El lugar no lo recomiendo si estás buscando un lugar que tenga muchas actividades este no es bueno, la discoteca ni aire tiene, la comida no es muy buena y su restaurante mexicano tiene muy mal servicio y ese vino parece vino de cocina 😒. Los empleado algunos fueron bueno pero otros Dios tu ni pregúntale podia podías porque te contestaba con actitud como si uno estuviera molestando… la verdad no volvería a este lugar ni de gratis no me gusto para nada…. Fue tan mala la experiencia que si sigo hablando no termino, tiene que mejorar en todo.
Jose, 2-night family trip
Verified Expedia guest review

8/10 Very good

Darice, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The service was very good. Beach beautiful.
Francisco, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is wonderful, all the staff is friendly and welcoming. Thank you for an amazing stay, will definitely come back
Justin, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice pool, minutes to beach, good local food.
Adam, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Staff at front desk can use some improvement. there was an unnecessary delay to add us in order to make restaurant reservations. We were only able to make one reservation out of the four restaurants. Front staff also talked over me mid-conversation in order to speak to other staff members multiple times, rude.
Sylvette, 3-night trip
Verified Expedia guest review

10/10 Exceptional

With the rain, a lot of water entered the room. We did not like that starting from 6:00 AM on the day we were supposed to check out at 12 PM, the internet service was already cut off. I don't think it's fair because we still had 6 more hours.
Adriana, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good
Arismendy, 3-night trip
Verified Expedia guest review