Located near a train station, City Hotel Biel Bienne is a great choice for a stay in Biel.
Languages
English, French, German
At a glance
Hotel size
83 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Meeting rooms
Conference centre
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1957
Terrace
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
95-cm TV
Cable TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 2.00 per accommodation, per night
Tourism fee: CHF 1.00 per person, per night
Children & extra beds
Rollaway beds are available for CHF 80.0 per day
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Self-parking is available for an extra charge
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Continental Biel
Continental Biel
City Hotel Bienne
City Biel Bienne
City Bienne
City Hotel Biel Bienne Biel
City Hotel Biel Bienne Hotel
City Hotel Biel Bienne Hotel Biel
Frequently asked questions
Does City Hotel Biel Bienne offer free cancellation for a full refund?
Yes, City Hotel Biel Bienne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Hotel Biel Bienne?
Yes, pets are welcome. There's a charge of CHF 25 per pet, per night.
Is parking offered on site at City Hotel Biel Bienne?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at City Hotel Biel Bienne?
Check-in start time: 2:00 PM; check-in end time: 10 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What's the area around City Hotel Biel Bienne like?
City Hotel Biel Bienne is in the heart of Biel, a short 6-minute walk from Biel/Bienne Station and 3 minutes' walk from Lake Biel.
City Hotel Biel Bienne Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
9 June 2024
TONI
TONI, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2024
Good service, excellent breakfast, close to the lake.
George
George, 1-night trip
Verified Expedia guest review
8/10 Very good
20 November 2023
Location is fine but room is quite old and small.
Hsiao Chin
Hsiao Chin, 2-night trip
Verified Expedia guest review
2/10 Poor
25 September 2023
We arrived late and picked up our keys for the room from the front desk. There was no hotel staff at that time. We went to the room and found out that the key card reader was missing. So we couldn't get into the room. We called the emergency number and the person at the other end said that he was in Zurich and couldn't help us. He said he doesn't know anything about how to contact the hotel people.
We were desperate. By then it was midnight. We finally managed to find a room at Hotel Merkur in Biel. They have staff at the hotel 24 hours a day. It was a very good hotel and the same price as the City Hotel Biel.
We have never seen such a terrible hotel as this City Hotel Biel. They do not care about you and they can leave you stranded.
Soroor
Soroor, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 July 2023
Viktoriia
Viktoriia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 June 2023
Good location
Good location, many points of interest in walking distance. Clean, big room. Nice breakfast, free parking.
Benjamin Eugen
Benjamin Eugen, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 May 2023
Rowena
Rowena, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 April 2022
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 January 2022
Nilesh
Nilesh, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
13 December 2021
It was very convenient to the train station but the old city was the other direction but still walkable. The breakfast was great.
lyn
lyn, 1-night romance trip
Verified Expedia guest review
8/10 Very good
27 February 2021
Martin
Martin, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 March 2020
Jack
Jack, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 January 2020
Quite good
Very good restaurant and breakfast.
Room a quite big but the bed wasn't so good.
However, quite good hotel for a business trip.
Pascal
Pascal, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2019
Relaxing stay
Very convenient for work, and has own parking!
Recent refurbishments are great and decor pleasing.
Food has improved quality/choice and a substantial breakfast.
Very relaxing.
Michael
Michael, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
18 December 2019
Rondot
Rondot, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 December 2019
A great find in Biel!
City Hotel is conveniently located near the train station and offers true single rooms, so you're not paying for space you don't need. The breakfast was good, and the front desk staff was extremely helpful. They let us keep our bags at the desk until check-in, recommended great nearby restaurants and gave useful information about the spa across the street.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 November 2019
Everything was perfect- great location, helpful team, nice and clean room and healthy breakfast!!
I definitely want to stay here again !
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 October 2019
Good breakfast with variety. Drink station of coffee and tea available any time. Friendly staff.
Walking distance (5 to 10 minutes) walk to train station, and walking distance to lake Biel. Room is large , basic but clean. Not air conditioned. Good value for money.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
29 September 2019
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
5 August 2019
Never again
No airconditioning with temperatures of 35C. No seperate room for shower. For Bfast had to ask for ham and cheese and juice. Was brought exactly 4 slices for 2 people. No more. Chef came out and took the last remaining bread roll infront of us, while we were still having breakfast.
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2019
All in all very good
All was clean and tidy as normal in Switzerland. Breakfast buffet was very good. Friendly staff
Glenn
Glenn, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 April 2019
Philippe
Philippe, 1-night business trip
Verified Hotels.com guest review
6/10 Good
21 April 2019
Stay in City Hotel Biel
The room was not great, pretty basic. The breakfast buffet was very good and the staff smiley.
Free parking a big plus.
Andrew
Andrew, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2019
One of the best buffet breakfast of all categories!
Daryoush
Daryoush, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 February 2019
Very helpfull and friendly. Breakfast buffet great. Location perfect for us.