2/10 Poor
5 December 2024
Wouldn't recommend.
When we checked in there was a sign that the pool was closed for maintenance. They should let guests know that before booking. We put our luggage in the room and headed straight to the Iowa game. When we got back later on that evening we noticed the smoke detector had been removed from the ceiling. It was too late to say anything so we just went to bed. When we woke up in the morning there was no hot water. We waited about 30 minutes and tried again and it was still just freezing cold water. Not to mention the curtain rod was about to fall off the wall. My boyfriend went down to the front desk to ask what the problem was and no one was around. He thought since they had breakfast out he would grab some juice. Said the apple juice was so disgusting he had to spit it out. When he got back to the room we tried the hot water again and it was still cold so we just packed up and left. We knew while booking this hotel that it wasn't going to be high end but the fact that you couldn't even take a hot shower is ridiculous. Only nice thing I have to say is that the bed was comfortable.
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review