HOTEL MYSTAYS Shin Osaka Conference Center puts you a short five-minute drive from Grand Front Osaka Mall and Umeda Sky Building. For a bite to eat, guests can visit SMOKE & GRILL Rivage, which serves breakfast, lunch and dinner. Also, Dotonbori and Kyocera Dome Osaka are within a short drive. Fellow travellers like the helpful staff and overall property condition. The property is only a short walk to public transportation: Nishinakajima-Minamigata Station is 5 minutes away.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
397 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 9 km away).
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (JPY 1200.00 per night)
Electric vehicle charging point on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Shared microwave
Travelling with children
Children stay for free (see details)
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
26-inch flat-screen TV
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Dressing gowns and slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
SMOKE & GRILL Rivage – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1500 for adults and JPY 1500 for children
Parking
Self-parking costs JPY 1200.00 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Hot springs access is not included in the room rate for children ages 4-6; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.
Also known as
HOTEL MYSTAYS Shin Osaka
MYSTAYS Shin Osaka
HOTEL MYSTAYS Shin
MYSTAYS Shin
HOTEL MYSTAYS Shin Osaka
HOTEL MYSTAYS Shin
MYSTAYS Shin Osaka
MYSTAYS Shin
Hotel HOTEL MYSTAYS Shin Osaka Conference Center Osaka
Osaka HOTEL MYSTAYS Shin Osaka Conference Center Hotel
Hotel HOTEL MYSTAYS Shin Osaka Conference Center
HOTEL MYSTAYS Shin Osaka Conference Center Osaka
Hotel Shin Osaka Conference Center
Chisun Hotel Shin Osaka
HOTEL MYSTAYS Shin Osaka Conference Center Hotel
HOTEL MYSTAYS Shin Osaka Conference Center Osaka
HOTEL MYSTAYS Shin Osaka Conference Center Hotel Osaka
Frequently asked questions
Does HOTEL MYSTAYS Shin Osaka Conference Center offer free cancellation for a full refund?
Yes, HOTEL MYSTAYS Shin Osaka Conference Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL MYSTAYS Shin Osaka Conference Center?
Sorry, pets aren't allowed.
Is parking offered on site at HOTEL MYSTAYS Shin Osaka Conference Center?
Yes. Self-parking costs JPY 1200.00 per night. Electric car charging is available.
What are the check-in and check-out times at HOTEL MYSTAYS Shin Osaka Conference Center?
Check-in start time: 2 PM; check-in end time: 11:00 AM. Check-out time is 11 AM.
What is there to do at HOTEL MYSTAYS Shin Osaka Conference Center and nearby?
Recommended spots to visit include Osaka-jō Hall (4.2 mi) and Nipponbashi (4.9 mi), along with Kyocera Dome Osaka (5.1 mi) and Osaka Castle (5.8 mi).
Are there restaurants at or near HOTEL MYSTAYS Shin Osaka Conference Center?
Yes, there's an on-site restaurant, SMOKE & GRILL Rivage.
Does HOTEL MYSTAYS Shin Osaka Conference Center have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around HOTEL MYSTAYS Shin Osaka Conference Center like?
HOTEL MYSTAYS Shin Osaka Conference Center is in Yodogawa, a short 5-minute walk from Nishinakajima-Minamigata Station.
HOTEL MYSTAYS Shin Osaka Conference Center Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
2 November 2024
Marilyn
Marilyn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
Excellent!
Despite my room is abit, I've enjoyed my sleep. The bathroom is small but at least the toilets and bath is clean!
I would go back again. :)
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Clean
samuel
samuel, 1-night trip
Verified Expedia guest review
8/10 Very good
8 August 2024
立地がとてもよく部屋はシンプルですが便利で快適でした
IZUMI
IZUMI, 1-night trip
Verified Expedia guest review
6/10 Good
19 April 2024
Parking
Checking in at 4pm front desk girls not one can telling me after i paying 1200 Yen for overnight parking can i do in and out going out for dinner.
Frances
Frances, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 April 2024
Small room somewhat clean
Owen
Owen, 2-night family trip
Verified Expedia guest review
4/10 Fair
31 March 2024
We mistakenly missed to add 1 day to our stay and had to book separately. Once booked they advised us the only room available was a smoking room. We were not happy as we aren’t smokers but agreed instead of staying in the streets for the night. I had never stayed in smoking rooms and this review may be biased but the room and the whole floor at best reeked of smoke (this I understand, it’s a smoking room!) however once inside the condition of the room was so filthy. There were dust everywhere, brown/amber (maybe tar?) all over the window seal and walls. The wall paper falling apart. We paid $172 USD for this night and it was below motel quality.
Im surprised that for the cost of a room between $130-$172 per night that there is mold in the rooms. To be fair they do give you an air purifier/humidifier but I’m not sure it takes away from the actual mold growing on the walls. The bathrooms are made of fiberglass and have chipping in most areas such as the tub and sink. We took photos and asked the concierge if it was normal? He offered a different room but the other two rooms offered were in worst condition with even random hairs on the bed and bathroom walls. They do try to be eco friendly and will clean after your stay but I’m not sure what type of cleaning is done. Definitely not deep cleaning and those smoking rooms may need it more than any other. Pros: walking distance to the Osaka station.
Mariela
Mariela, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 December 2023
Hiroki
Hiroki, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2023
Taeko
Taeko, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2023
The restaurant in the hotel was amazing.
Christine
Christine, 4-night trip
Verified Expedia guest review
8/10 Very good
22 October 2023
So the rooms are seriously small (we got the standard twin beds (2) room which is apparently the second largest), even for my experience staying in Japanese hotels. It’s hard if you have a lot of luggage, etc., because there’s nowhere in the room to fit it. But the staff was very kind so that made up for it and we had a fantastic stay overall- the laundry machines were easy to use and the restaurant downstairs was amazing. Additionally, it is very close to the subway station which is always a plus!
Lindsay
Verified Expedia guest review
10/10 Exceptional
25 September 2023
Kiran
Kiran, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2023
It's all good 👍
Nurul
Nurul, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 September 2023
The breakfast buffet was really good. They serve different menu everyday, or alternating.
Xavier Jim
Xavier Jim, 2-night business trip
Verified Expedia guest review
8/10 Very good
31 July 2023
Toshimi
Toshimi, 1-night trip
Verified Orbitz guest review
8/10 Very good
22 July 2023
Victor
Victor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2023
Good Hotel to Stay
We enjoyed our stay here. It comes with a daily breakfast which is very convenient. Staff are very friendly. Within the walking distance of the Shin-Osaka Station and Nishinakajima-Minamigata Station which brings you to Dotonbori and Donbori and Kuromon Market. Will definitely stay again next time I'm in Shin Osaka
Henry
Henry, 3-night trip
Verified Hotels.com guest review
8/10 Very good
4 July 2023
I wish the smoking smell was not there. They should stop making smoking rooms and just have a special room for just smoking.
Breakfast option was good and room was small and serve its purpose.
Anisa
Anisa, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
30 May 2023
Prime Location, Small Room, Great for Short Stays
My friend and I stayed in a "Standard Twin Room" for two nights.
The staff was great, I was checking in with my low level Japanese but it turned out the man there spoke excellent English.
The room was quite small and the bathroom also, it was barely enough for both of us. It's good for a short stay as the price is affordable and it is very close to the Shin-Osaka station.
Paul
Paul, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 May 2023
Place was a bit small and staff managed to give a upgrade and very affordable price love it.
Pedro
Pedro, 6-night family trip
Verified Expedia guest review
8/10 Very good
29 April 2023
Very nice and helpful staff
Nicolas
Nicolas, 2-night family trip
Verified Expedia guest review
8/10 Very good
12 April 2023
Outside and reception updated, rooms yet to be.
4 rooms booked, 3 of which had black mould in the creases of the walls and around the windows, ventilation in the bathroom also did not work. Bathroom ceiling height was very low if you are 6ft or above you will touch the top of the ceiling with your head and will have to crouch/bend whilst showering.
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
10 April 2023
Hotel great location near train station ,easy to move