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Mercure Krakow Stare Miasto (Old Town)

4.0 star property
Hotel with restaurant, near Kraków Barbican

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Krakow Stare Miasto (Old Town)

Exterior
Bar (on property)
Front of property
Minibar, in-room safe, desk, blackout curtains
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Gym
  • Bar
  • Airport transfer
  • Parking available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is S$106
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Vienna House by Wyndham Andel's Cracow

Spa
Airport transfer
Pet-friendly
Parking available
9.4 out of 10, Exceptional, (1004)
The price is S$106
includes taxes & fees
12 Jan - 13 January 2025
Vienna House by Wyndham Andel's Cracow
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About the area

Map
Pawia 18 B, Kraków, 31154

What's nearby

  • Main Market Square - 11 min walk - 0.9 km
  • St. Mary's Basilica - 11 min walk - 1.0 km
  • Cloth Hall - 12 min walk - 1.1 km
  • Oskar Schindler Factory - 6 min drive - 4.3 km
  • Wawel Castle - 8 min drive - 4.7 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 27 min drive
  • Kraków Główny Station - 9 min walk
  • Kraków Łobzów Station - 10 min drive
  • Turowicza Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Costa Coffee - ‬2 min walk
  • ‪Green Caffè Nero - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Sphinx - ‬1 min walk
  • ‪Burger King Galeria Krakowska - ‬3 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

When you stay at Mercure Krakow Stare Miasto (Old Town), you'll be within a 10-minute drive of Main Market Square and Wawel Castle. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff and breakfast.

Languages

English, French, German, Polish, Russian, Spanish, Ukranian

At a glance

Hotel size

  • 198 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (PLN 120 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Winery release events
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness centre
  • Bike parking
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 95 per person
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way. Maximum occupancy 6)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 60 per pet, per day

Parking

  • Self-parking costs PLN 120 per day
  • Parking height restrictions apply

Policies

This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?
Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?
Yes, pets are welcome. There's a charge of PLN 60 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?
Yes. Self-parking costs PLN 120 per day. Electric car charging is available.
Is an airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?
Have fun during the warmer months with activities nearby such as hiking. Mercure Krakow Stare Miasto (Old Town) also has a fitness centre.
Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?
Yes, there's an on-site restaurant.
What's the area around Mercure Krakow Stare Miasto (Old Town) like?
Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 11 minutes' walk from Main Market Square. The local area is considered walkable, as well as being good for shopping.

Mercure Krakow Stare Miasto (Old Town) Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unmissable experience here
Wonderful stay . Extremely high standards throughout. So Christmassy too pure tradition. Loved it
Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay, very convenient for railway station, nice clean room, very comfortable bed, very welcoming receptionist, highly recommended.
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very welcoming and the staff is great. Location is great with easy access to public transportation. Galleria is across the street too for any shopping needs.
Lucy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Excellent experience staying at this hotel in Krakow! The front desk personnel was very approachable, professional, and friendly! Room was in great condition, clean and new! Location is great, literally across the road in front of the main station. Would definitely stay here again if we visit Krakow again in the future!
Chien-Hsiang, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kraków’s Jewel in their crown
We were on a trip to celebrate a birthday. We were greeted by a friendly receptionist, quickly booked in to our fantastic room. Everyone at the hotel were super friendly and helpful. We loved it and will definitely book here again.
Paul, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Irenia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

You must stay here !!!!
Welcoming very friendly and accommodating staff. Great amenities amazing food and funky decor. I would definitely be staying there again when I come back to Krakow!!! Thank you all for making our stay so good!!!
Marta, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was great service and convenient clean good looking room
Nastasya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Close to train station and great breakfast.
Skye, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

They’re always good nothing to complain!!!!
Marek, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This was just a sightseeing trip to Krakow. The location was ideal for this since it was close to the old town and the train station is I wanted to go further out. The hotel is clean and modern. My only complaint was that the modern chairs were not verycomfable. I’m
Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

4/10 Fair

Emoyees disrespectful and rude.
This hotel is beautiful and clean but the entire staff needs customer service etiquette and friendly warming communication skills. Very very rude employees with attitude and disrespect. I do not recommend this hotel to Americans.
Odalys, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Krzysztof Aleksander, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to Krakow central train station but farther away from Krakow Main Square. Clean and great service from staff
Ernest, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thzachi, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mercure - Excellent
Excellent place to stay in Krakow
Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

PAUL, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ajeya, 1-night family trip
Verified Hotels.com guest review