2/10 Poor
23 December 2024
Gross. Rethink
First we got there and check in was great. We got into our room and sat down for about 20 minutes and we noticed a few bed bugs crawling on the bed. We went to request another room or refund. They gave us a suite room. We checked it thoroughly again first. Next day we woke up to the housekeeper barging in our room after one knock. She didn't say anything before or after knocking. Check out wasn't for hours later. No front coffee, no front side store, breakfast was ok, room was quiet. I would say this hotel has went downhill definitely since new owner ship. Was hard to wanna give it a good score at all due to bed bugs
Alicia
Alicia, 1-night trip
Verified Hotels.com guest review