When visiting Saga, Hotel New Otani Saga is a great choice to consider. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can visit Lotus, one of 3 restaurants, which serves breakfast, lunch and dinner. Fellow travellers love the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
102 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
3 restaurants
Bar/lounge
Room service (limited hours)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 100
Wheelchair-accessible parking
2 on-site accessible parking spaces
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
LED television
Digital TV channels
Films for purchase
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Lotus – This restaurant serves breakfast, lunch and dinner.
Kusunoki – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Taikan-en – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Green Breeze – On-site lobby lounge.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3107 for adults and JPY 1553 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga
Frequently asked questions
Does Hotel New Otani Saga offer free cancellation for a full refund?
Yes, Hotel New Otani Saga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Otani Saga?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel New Otani Saga?
Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is 11:00 AM.
What is there to do at Hotel New Otani Saga and nearby?
Recommended spots to visit include Yoka Shrine (4-min walk) and Saga Balloon Museum (9-min walk), along with Saga Prefectural Art Museum (11-min walk) and Saga Castle (14-min walk).
Are there restaurants at or near Hotel New Otani Saga?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine.
Does Hotel New Otani Saga have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel New Otani Saga like?
Hotel New Otani Saga is in the heart of Saga, a short 8-minute walk from Saga Prefectural Government Office and 9 minutes' walk from Saga Balloon Museum.
Hotel New Otani Saga Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
16 December 2024
wing hong
wing hong, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Yeahuey
Yeahuey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Good choice
Everything is good except the smells of smoking in the corridor.
Location is fantastic.
Youngil
Youngil, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Miyano
Miyano, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
YONGGI
YONGGI, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 September 2024
Yasuhiro
Yasuhiro, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Wing Hung
Wing Hung, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
ming kuei
ming kuei, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
A 5 star staff
My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stephen
Stephen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
Rikiya
Rikiya, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 July 2024
KAZUHO
KAZUHO, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 July 2024
sungsoo
sungsoo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
The staff was very friendly and help for all information around the hotel.
Marli
Marli, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 July 2024
KYUNGHWA
KYUNGHWA, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
5 July 2024
KANEKO
KANEKO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 June 2024
Chung Yi
Chung Yi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 June 2024
Akisa
Akisa, 2-night trip
Verified Expedia guest review
8/10 Very good
31 May 2024
SUNMI
SUNMI, 1-night family trip
Verified Hotels.com guest review
6/10 Good
29 May 2024
Breakfast is not so good.
Breakfast menu is not so good as we caccot have poor foods and services.