Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
What's nearby
Mini Mundo - 5 min walk - 0.4 km
Gramado Central Avenue - 8 min walk - 0.7 km
Black Lake Park - 11 min walk - 1.0 km
Sao Pedro Church - 12 min walk - 1.0 km
Gramado Covered Street - 12 min walk - 1.1 km
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
Porto Alegre (POA-Salgado Filho Intl.) - 132 min drive
Restaurants
Il Piacere - 4 min walk
Porto dos Piratas Pizzeria - 7 min walk
Cantina Pastasciutta - 5 min walk
La Divina Fondue - 4 min walk
Hector Pizzaria Temática - 2 min walk
About this property
Master Gramado Hotel
Placing you within a 15-minute walk of Gramado Covered Street, Master Gramado Hotel features a rooftop terrace and a free kids' club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a fitness centre, a seasonal outdoor pool and a children's pool.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
234 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Free children's club
Pets
Pets allowed (dogs and cats only, 2 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (BRL 35 per day)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Swim-up bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
What to do
Pool table
Working away
Business centre
Meeting room
Conference centre (2207 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2012
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in reception
Fitness centre
2 outdoor pools
Arcade/games room
Reception hall
Colonial architecture
Accessibility
Lift
Lift door width (centimetres): 90
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Front entrance ramp
Room amenities
Be entertained
50-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.13 per accommodation, per night
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.
Children & extra beds
Rollaway beds are available for BRL 110 per night
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 66 per pet, per day
Parking
Self-parking costs BRL 35 per day
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil
Frequently asked questions
Does Master Gramado Hotel offer free cancellation for a full refund?
Yes, Master Gramado Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Master Gramado Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Master Gramado Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of BRL 66 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Master Gramado Hotel?
Yes. Self-parking costs BRL 35 per day. Parking spaces may be limited.
What are the check-in and check-out times at Master Gramado Hotel?
Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is noon.
What is there to do at Master Gramado Hotel and nearby?
Master Gramado Hotel has 2 outdoor pools and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Master Gramado Hotel?
Yes, there's an on-site restaurant.
What's the area around Master Gramado Hotel like?
Master Gramado Hotel is a short 12-minute walk from Gramado Covered Street and 5 minutes' walk from Mini Mundo.
Master Gramado Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
13 September 2023
A good cost x benefit
Samuel
Samuel, 2-night family trip
Verified Expedia guest review
6/10 Good
8 April 2023
It was Just ok
Samuel
Samuel, 2-night family trip
Verified Expedia guest review
6/10 Good
28 September 2021
The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
scott
scott, 1-night family trip
Verified Expedia guest review
8/10 Very good
31 January 2021
Simple, but paid parking
Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment.
The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
31 January 2021
Central but nothing special
The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag.
Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2020
pets and pandemic
We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Marcelo
Marcelo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 May 2020
Lea
Lea, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 November 2019
They could be so good..only if....
-HOTEL LOOKS... beautiful
-PARKING LOT ... spacious but not included in your stay( expect to pay daily rates)
- CHECK IN ..was a breeze
- ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view )
- POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated
- BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included
-ROOM SERVICE FOOD... not good for what was charged..expected more.. much more
-CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that
Overall .. a good stay wasn’t for the cleaning service and room service meals..
Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Jean Pierre
Jean Pierre, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2018
The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon.
Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Tony
Tony, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
5 June 2018
Good hotel for children and family
Short holiday with family including kids with 9 years and 6 years old.
Luis G
Luis G, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
24 December 2016
Good value hotel
Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.
Iain
Verified Hotels.com guest review
8/10 Very good
23 March 2016
Alan
Verified Hotels.com guest review
8/10 Very good
29 January 2016
Second time, not so perfect as first
Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception.
During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.
Anibal
Verified Hotels.com guest review
10/10 Exceptional
1 October 2014
Thiago
Verified Hotels.com guest review
10/10 Exceptional
12 February 2014
Lovely quiet location in the woods, ... and...
only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
Dave
Verified Expedia guest review
10/10 Exceptional
24 December 2024
Maikon
Maikon, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
1 December 2024
Andre
Andre, 4-night trip
Verified Hotels.com guest review
4/10 Fair
1 December 2024
Velho e mal cuidado
Cheiro ruim no quarto
Diego
Diego, 1-night family trip
Verified Hotels.com guest review
6/10 Good
22 November 2024
Cláudia
Cláudia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
21 November 2024
Achei bem normal, café da manhã estava ótimo e espaço kids legal! Reforço melhorias no atendimento e piscina térmica urgente, estadia cara para o que oferece.
Pamela
Pamela, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Um bom hotel para família
Hotel com bastante espaço no quarto, cama ótimas, excelente café da manhã. O espaço de recreação muito bom e com bastante atividade para as crianças. somente a área de jogos não estava em boa conservação.
Inácio N
Inácio N, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
lucimar
lucimar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Viagem em família
Eu amo esse hotel.2a vez que fico nele e é sempre bom.