Akan Tsuruga Bessou HINANOZA offers a great location, putting you within a short 10-minute walk of Lake Akan. Guests looking for a bite to eat can visit HINA, which serves Japanese cuisine and is open for breakfast and dinner.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
25 units
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7 PM in order to arrange dinner service.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (13 years old and younger) are not allowed
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 7 AM–9 AM
Restaurant
Bar/lounge
What to do
Hot springs
Shopping
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Boat tours nearby
Downhill skiing nearby
Snowboarding nearby
Fishing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Accessibility
Lift
Room amenities
Be entertained
DVD player
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Private outdoor hot tub
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Spring water bath
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Dining
HINA – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Airport shuttle service is offered for an extra charge
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property caters to adults. Children under 12 years old are not permitted. Per property policy, guests arriving with children under 12 years old will not be accommodated and bookings will not be refunded. F
Guests traveling with a service animal must contact the property prior to arrival.
Also known as
Akan Tsuruga
Akan Tsuruga Bessou Hinanoza
Akan Tsuruga Bessou Hinanoza Hotel
Hinanoza
Tsuruga Bessou Hinanoza
Tsuruga Bessou Hinanoza Hotel
Akan Tsuruga Bessou HINANOZA Resort Kushiro
Akan Tsuruga Bessou HINANOZA Resort
Akan Tsuruga Bessou HINANOZA Resort Kushiro
Akan Tsuruga Bessou HINANOZA Resort
Akan Tsuruga Bessou HINANOZA Kushiro
Resort Akan Tsuruga Bessou HINANOZA Kushiro
Kushiro Akan Tsuruga Bessou HINANOZA Resort
Resort Akan Tsuruga Bessou HINANOZA
Akan Tsuruga Bessou Hinanoza
Akan Tsuruga Bessou HINANOZA Resort
Akan Tsuruga Bessou HINANOZA Kushiro
Akan Tsuruga Bessou HINANOZA Resort Kushiro
Frequently asked questions
Does Akan Tsuruga Bessou HINANOZA offer free cancellation for a full refund?
Yes, Akan Tsuruga Bessou HINANOZA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Akan Tsuruga Bessou HINANOZA?
Sorry, pets aren't allowed.
Is parking offered on site at Akan Tsuruga Bessou HINANOZA?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Akan Tsuruga Bessou HINANOZA?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Akan Tsuruga Bessou HINANOZA?
Check-in start time: 2 PM; check-in end time: 7 PM. Check-out time is 11 AM.
What is there to do at Akan Tsuruga Bessou HINANOZA and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for cycling and boat tours. Additional recreation on-site includes hot springs.
Are there restaurants at or near Akan Tsuruga Bessou HINANOZA?
Yes, HINA offers Japanese cuisine.
Does Akan Tsuruga Bessou HINANOZA have rooms with private hot tubs?
Yes, each room has a outdoor private hot tub and a spring water bath.
What's the area around Akan Tsuruga Bessou HINANOZA like?
Akan Tsuruga Bessou HINANOZA is a short 7-minute walk from Lake Akan and 4 minutes' walk from Akankohan Eco Museum Center.
Akan Tsuruga Bessou HINANOZA Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 July 2024
One of my favorite ryokan!
Great service, great food, and great Onsen!
They even arranged breakfast alternative for giving us access to other Tsuruga hotel to get western style breakfast
MIE
MIE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2024
Hospitality and amenities with amazing food
This hotel, their staff, the food and the surrounding area make it an absolute must go to if you’re in the area. Not to mention the indigenous, Ainu village and Illumination Forest adventure, Boat trip and Everything else. Driving over from the airport we saw foxes, deer and a TSURU or crane in the wild. Not to mention the area has some of the best seafood, dairy and veggies around. Do I even have to mention that it’s a hot spa hotel so it was so luxurious And all the food and drinks are included. It really is fantastic.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 April 2024
Excellent environment and facilities for onsen plus relaxation. Staff is friendly from front desk to concierge to dining! Marvellous feeling of being respected as a family!
Ting Fan
Ting Fan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 June 2023
The service here was impeccable. Appreciate the hospitality of the staff.
Janice
Janice, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 May 2019
The warm welcome was much appreciated - the valet parked the car and brought in our luggage while the concierge presented us with a welcome drink.
Glynda
Glynda, 1-night family trip
Verified Expedia guest review
4/10 Fair
30 April 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
9 February 2019
Boutique luxury on Lake Akan.
We thoroughly enjoyed our stay. We arrived quite late and were warmly greeted by the staff and shown to our beautiful room; a suite with private Onsen overlooking Lake Akan.
The room was spacious, clean and beautifully decorated Japanese style with the option of western beds.
The staff were friendly and helpful offering to book tourist taxis to see the red crowned cranes or driving us to the Ainu village on a chilly day. English is limited so learning a little Japanese will go along way but the staff did everything to ensure we were looked after given the language barrier.
The food was delicious, plentiful and presented beautifully. A little too much food on occasion and we felt terrible wasting it.
The hotel was quiet and located right on the lake, they also don’t allow children so the public onsens and dining rooms are peaceful.
Getting there can take some time but it’s worth the trip. The hotel is 1.5 hours from Kushiro JR Station, try to time your arrival with the once daily shuttle bus or one of the local buses otherwise it is an extremely expensive cab ride.
All in all this hotel ticked all the boxes; comfortable, clean rooms and facilities, friendly staff, great location and lovely food. I would definitely return.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
2 January 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
20 December 2018
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 September 2017
The hotel has great view. Room is aged, and meals can be improved a lot for the price. Staff cannot communicate well in English
C
C , 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2017
Tremendous stay with family!
My family and I went on road trip around Hokkaido in June and decided to choose Akan Tsuruga Bessou HINANOZA to stay for a night while visiting the Lake Akan area. Hands down the best hotel stay that we have had in the entire trip, esp. comparing with other ryokans that we have stayed in other areas.
Attentive services, well equipped standard suites and friendly staffs are the three highlights I would point out based on my stay. The vibe of the lobby area was relaxing and welcoming. The kaiseki ryori they served were utterly outstanding! I certainly would come back when visiting the area again in the future! Definitely value for the money!
Lap Pong Calvin
Lap Pong Calvin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2016
Right on the lake
Private outdoor onsen overlooking gorgeous Lake Akan.
cj
Verified Expedia guest review
10/10 Exceptional
9 April 2016
My favourite in Japan
Not a cheap hotel, but really excellent. The evening meals are a particular treat and although few if any of the staff speak fluent English, we were able to communicate well with all the staff we met.
We booked a superior suite and had a reasonably good view of the lake, booking the next price up and I think you'd get a really excellent view.
Of all the places we stayed in Japan, this was my favourite.
Robert
Verified Hotels.com guest review
10/10 Exceptional
6 April 2016
Nice private onsen and artistic lounge. Breakfast and Kaiseki dinner is good but could be better given the price tag (I strongly recommend king crab and Menme Nabe but poultry ans pork is less impressive. Sashimi is not one of the best I've ever tried yet it's quite understandable given the transportation condition in the mountain).
Verified traveller
Verified Expedia guest review
10/10 Exceptional
16 November 2015
Excellent service! Feel like VIP.
High privacy hotel. All the room with private spa, room is spacious with good amenity kit. Not many people using public spa. Public spas are located at 6/F and 7/F, both with hot stone therapy. 7/F outdoor spa is better because you can enjoy the view of lake Akan.
Room rate with breakfast and dinner, both meals are sumptuous feast.
I was staying at room 503 on 12th November 2015. The lady who served breakfast and dinner was incredible, I forgot her name. She is very friendly. Excellent service!
Pui Lam
Verified Hotels.com guest review
10/10 Exceptional
25 June 2015
Mind-blowing!
This was the most excellent stay we have ever had. From the moment one walks in, you feel the extreme hospitality of the service staff. There are pretty non-standard yukatas for the ladies to use and the rooms are amazingly huge. The massage chair was so comfortable we spent hours in it. The meals were nothing short of amazing and the onsen, while small, was good. We could also use the bigger onsen in the sister hotel Tsuruga Yuku no Sato and that was awesome. We didn't want to leave!
Gershon
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
nobuyuki
nobuyuki, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 August 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
何回泊まっても素晴らしいと思える宿です!
Mizuki
Mizuki, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Yao-Ming
Yao-Ming, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 April 2024
全て素晴らしいと思います。
ぜひ一度利用してみては?
??
??, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 March 2024
One night-stay
The hotel was absolutely fantastic! We were greeting outside the hotel, they carried our bags to our room and we were asked to relax with some tea and creme brulee. The meals were excellent and so tasty, a huge experience. Everything was perfect!