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WE Hotel Toya

3.0 star property
Lakefront hotel with 2 bars/lounges, near Lake Toya

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WE Hotel Toya

Photo gallery for WE Hotel Toya

Aerial view
Front of property
Premium bedding, down duvets, pillow-top beds, in-room safe
2 bars/lounges
Public bath

Overview of WE Hotel Toya

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802
Main amenities
  • Housekeeping once per stay
  • Restaurants and 2 bars/lounges
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Gift shops/newsstands
  • Luggage storage
Feel at home
  • Children stay free
  • Fridge
  • Private hot tub
  • Separate bath and shower
  • Television
  • Coffee/tea maker

Room options

View all photos for Triple Room, 3 Single Beds, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Triple Room, 3 Single Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 King Bed, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room, 1 King Bed, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About this area

Getting around

  • New Chitose Airport (CTS) - 104 min drive
  • Toya Station - 22 min drive
  • Ōkishi Station - 31 min drive
  • Koboro Station - 34 min drive

Restaurants

  • サイロ展望台 - 6 min drive
  • 活き活きファーム幸来村 レストラン幸来 - 9 min drive
  • 夢遊館 - 2 min walk
  • 浮見堂 - 10 min walk
  • マダ名モナイ、オニギリ屋 - 14 min walk
Map

About this property

WE Hotel Toya

WE Hotel Toya offers a great location, putting you within a short 10-minute walk of Lake Toya. Guests indulge in massages, then grab a bite to eat at the restaurant.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • 2 bars/lounges
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Skiing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • 29-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private hot tub

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Renovations and closures

The property is closed in February.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Guests traveling with a service animal must contact the property prior to arrival.
Property registration number 北海道胆保生第438号指令

Also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

Is WE Hotel Toya currently open?
The property is closed in February.
Does WE Hotel Toya offer free cancellation for a full refund?
Yes, WE Hotel Toya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at WE Hotel Toya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at WE Hotel Toya?
Sorry, pets aren't allowed.
Is parking offered on site at WE Hotel Toya?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at WE Hotel Toya?
You can check in from 3 PM - midnight. Check-out time is 10:00 AM.
What is there to do at WE Hotel Toya and nearby?
Have fun with nearby winter activities such as skiing. WE Hotel Toya also has 2 bars.
Are there restaurants at or near WE Hotel Toya?
Yes, there's an on-site restaurant.
Does WE Hotel Toya have rooms with private hot tubs?
Yes, each room has a private hot tub and a deep soaking bath.
What's the area around WE Hotel Toya like?
WE Hotel Toya is a short 8-minute walk from Lake Toya and 16 minutes' walk from Shikotsu-Toya National Park.

Reviews

8.6

Fabulous

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We had been at Toya many times, staying at various properties, including the famous Windsor. This time round, we decied to try this modern property instead of Lake Sumida. This is indeed a nice property but probably more suited for young couples rather than for family with young kids. However we still had a great time, as they do factor in children and provided small yukata as well.
Verified Expedia guest review

10/10 Exceptional

Dora, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good size for triple bedder. Nice and quiet. Cons are No hook for hanging clothes or towel in bathroom except the bar which outside there door. We needed to hang a bag to contain our clothing inside while showering. Tap at basins are very low, when one needs to fill up flask, have to do it with shower head inside bathroom.
Hee Lee, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Cozy place
Kok, 1-night family trip
Verified Expedia guest review

8/10 Very good

WAN ZHEN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Super nice hotel. With a good view
1-night family trip
Verified Hotels.com guest review

4/10 Fair

The deco is great, given it was designed by a famous architect. Other than the deco, there is nothing. Location is terrible as you need the shuttle bus for going to the Toya Onsen Street and Toya Station. You also often have to wait for others who are always late. Food is a disaster. Breakfast is served with cold meat, old bread, overcooked rice and lack of variety. The exact same food repeats every morning. Dinner is so awful that it receives huge complaints on Google Maps reviews. Staff mostly are Chinese and fail to upkeep the services that the deco deserves. What a shame.
N, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Amazing hotel. Nice view . Great service and food
terrence, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review