When you stay at Osaka Garden Palace, you'll be within a 10-minute drive of Dotonbori and Kyocera Dome Osaka. For a bite to eat, guests can visit Season, one of 2 restaurants, which serves breakfast, lunch and dinner. Also, Umeda Sky Building and Grand Front Osaka Mall are within a short drive. Fellow travellers say good things about the overall property condition.
Languages
English, Japanese
At a glance
Hotel size
290 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
On-site self-parking (JPY 1000 per night; includes in/out privileges)
Height restrictions apply for on-site parking
Transfers
Free train station shuttle
Other information
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
2 restaurants
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning and heating
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Freshen up
Private bathroom
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free wired Internet
Phone
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
Special features
Dining
Season – This restaurant serves breakfast, lunch and dinner.
Hanatsuzuri – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1400 for adults and JPY 700 for children
Parking
Self-parking costs JPY 1000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
Garden Palace Osaka
Osaka Garden Palace
Osaka Garden Palace Hotel
Osaka Palace
Palace Osaka
Garden Palace Hotel Osaka
Garden Palace Osaka
Osaka Garden Palace Hotel
Osaka Garden Palace Osaka
Osaka Garden Palace Hotel Osaka
Frequently asked questions
Does Osaka Garden Palace offer free cancellation for a full refund?
Yes, Osaka Garden Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Osaka Garden Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Osaka Garden Palace?
Yes. Self-parking costs JPY 1000 per night.
What are the check-in and check-out times at Osaka Garden Palace?
Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 10 AM.
Are there restaurants at or near Osaka Garden Palace?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine and garden views.
Osaka Garden Palace Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
5 April 2024
Lan
Lan, 7-night trip
Verified Expedia guest review
8/10 Very good
27 October 2022
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2022
Great experience. Beautiful and clean rooms
Jakeliny
Jakeliny, 2-night family trip
Verified Expedia guest review
8/10 Very good
9 January 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
5 January 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
30 November 2019
The shuttle service is good. I would have loved to rent a bicycle from hotel but they dont give this service.
Verified traveller
1-night business trip
Verified Expedia guest review
10/10 Exceptional
29 November 2019
They stored our luggage prior to check-in and then we were able to check-in an hour and a half before the regular check-in time. Much appreciated. Bathroom was fresh and clean.
Tony
Tony, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 August 2019
breakfast is good
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 July 2019
nice, clean and big room, good breakfast, far from train station but provided shuttle service. nice staff
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2019
Excellent Hotel by JR Shin-osaka station - modern
Lovely hotel just by Shin-Osaka Station with FREE shuttle bus to hotel from WEST Exit 4 . Great breakfast options for non Japanese and can transfer the breakfast vouchers to fixed lunch menu in lieu.
anil
anil, 3-night romance trip
Verified Hotels.com guest review
6/10 Good
6 June 2019
Akemi
Very convenience location and very good shuttle bus schedule from train station
Akemi
Akemi, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
4 June 2019
Good value for money
It was ok, needing a place to stay overnight before we travel to Kyoto. Very small room. A good breakfast buffet and free shuttle service to the train/subway station makes the hotel stay better.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 May 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
26 April 2019
The room was spacious & clean. Wifi is fast. Breakfast is fantastic with great varieties, Japanese & Western. Shuttle bus service to Shin-Osaka every 15 mins.
Have stayed here a few times. Definitely my first choice when in Osaka.
TREVORTAN
TREVORTAN, 3-night trip
Verified Expedia guest review
8/10 Very good
23 April 2019
Good
Free shuttle service, clean
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 January 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
7 January 2019
Nice hotel, close to the shin-Osaka station, and free bus service to/from the station is good.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
4 January 2019
Excellent!
Everything was great, we loved it!
And it was very convenient!
Rachel
Rachel, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 December 2018
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2018
Osaka trip to Japan
The hotel is very convenient to and from the train station with free shuttle service. The staff is very friendly and you get free water in the room although it says tap water can drink. I would come back again.
Janice
Janice, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 November 2018
TERUHIKO
TERUHIKO, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
12 November 2018
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2018
Solo in Osaka
This is an awesome location with free shuttle to and from the hotel. It's about 15 minutes walk if you don't want to wait. But the service is fast if you missed the shuttle.
There are many restaurants and shops at the train station and restaurant at the hotel with food /drinks vending machines on the floors. The hotel staff is very friendly and room is very clean. You get bottled water in the room but you can drink the tap water. There's a water kettle to make tea or coffee. I would come back again!
Janice
Janice, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 November 2018
Free bus services back and fore Shin-Osaka to Hotel is a plus. Friendly staff, room is clean.